I bought and paid for 2 coffee tables…
I bought and paid for 2 coffee tables from, paid for on order I still haven’t received either table???
Deborah Wellman
23 January 2026
Unprompted review
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2.9
Average
2 reviews
No history of asking for reviews
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I saw their advert on Facebook claiming…
I saw their advert on Facebook claiming they unfortunately were having to close the site and therefor were offering huge discounts. I found one cashmere jumper and another beautifully patterned one, each on sale for £39.99 on the linked website for Velora London. After weeks of waiting, my items eventually arrived FROM CHINA! What's with the London nonsense?... And what I got was shocking. They didn't resemble the items on the site... Not even the style of them resembled the images on the site. I requested a refund and was told I had to pay for the return which had to be sent back to their address in China. As this would be time-consuming and costly, they suggested I keep the items and accept a refund of 20%. When I persisted in being given the return instructions, they offered me 30% and finally when I threatened to take action against them, demanding a minimum of 70% refund without the need to return, I got offered 50%. I decided to accept that offer, and yet, still they have not refunded me a penny! What a scam....
I add to mention that, although they claim not to be affiliated, velora-london.com is posting similar items and discounts and in my opinion, this online retail company is in on the scam.
DON'T BUY ANYTHING FROM EITHER SITE!
29 October 2024
Unprompted review
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