Velo94 Reviews 40

TrustScore 4 out of 5

4.2

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4.2

Great

TrustScore 4 out of 5

40 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Absolutely awful

Absolutely awful. I have used Velo 94 out of convenience (it's yards away from where I live) even though the general attidude of the employees is condescending, diffident and rude. 9 months ago, I bought a bicycle seat from the shop for my cargo bike. It snapped in half two days ago as I was riding it. Even though Velo 94 sold it and installed it, the manager refused to replace it, saying "Something must have happened to it," "this is the first time we've seen it," "look at the plastic, it's strong," "your warranty doesn't cover this," etc. etc. Go somewhere else - these macho clowns don't deserve your money or your time.

7 August 2023
Unprompted review
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Reply from Velo94

Hej DK

Beklager du først får svar nu, men vi har ikke været aktive her før nu :-)

Tænker ikke jeg vil tilknytte et svar til din anmeldelse. Håber jeg er okay ?

Hvis du har brug for svar er du velkommen til at skrive en mail på Kundeservice@velo94.dk.

Mvh Carsten Velo 94

Rated 1 out of 5 stars

These guys are morons bought a lock 🔐 a…

These guys are morons bought a lock 🔐 a very expensive 10 months later it’s broken they blamed me and refused to replace it don’t use them so rude and condescending never give them your money

19 April 2021
Unprompted review
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Reply from Velo94

Hej Jootz

Beklager du først får svar nu, men vi har ikke været aktive her før nu :-)

Synes du har en lidt hård tone i det du skriver. Men kan godt forstå du er skuffet hvis låsen kun er 10 måneder gammel.

Kom forbi en dag du er i nærheden, så får du en ny lås gratis.

Mvh Carsten Velo 94

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