I bought the All Terrain hand grips and had a problem with one of them. The Velites customer support team responded very quickly and provided a satisfactory solution. Their professionalism and respon... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Run large. Love the toe box. Definitely wear in for running if you are used to running in regular running shoes that are more elevated at the heel
Great materials used in the products, can’t rave enough about how good my grips work in some of my harder WODs and the clothes feel and fit fantastic. Also, the shoes have been some of the best I’ve h... See more
Velites has quality products, they innovate and understand CrossFit athletes needs. With their new European hubs, they offer quicker delivery. However, I find annoying that for months and months t... See more
Company details
Written by the company
En Velites, nos especializamos en diseñar y fabricar equipamiento deportivo de alta calidad para atletas comprometidos con su rendimiento. Nuestros productos incluyen combas de velocidad y peso, calleras para protección de manos, cinturones de halterofilia y una línea de ropa deportiva diseñada para ofrecer comodidad y funcionalidad durante el entrenamiento. Nos enfocamos en la innovación y la excelencia, utilizando materiales de alta calidad y tecnologías avanzadas para garantizar que cada artículo cumpla con las exigencias de los deportistas más dedicados. Con una comunidad global de atletas que confían en nuestros productos, en Velites nos esforzamos por ser un referente en el mundo del deporte, ofreciendo soluciones que combinan diseño, durabilidad y eficacia. Ya sea que practiques cross-training, halterofilia, Hyrox o cualquier otra disciplina, nuestros productos están diseñados para acompañarte en tu camino para tus objetivos.
Nuestra garantía de envío
Plazo normal estimado de entre 48 a 72 horas laborales.
Tras la compra, el VENDEDOR realizará el envío de los productos adquiridos por el CLIENTE a la persona y dirección indicada en el pedido. En caso de que el producto no requiera personalización, el envío se realizará en un plazo normal estimado de entre 48 a 72 horas laborales. Si el producto requiriera personalización, al plazo señalado anteriormente se le añadirá un plazo adicional de entre 4 y 5 días hábiles. En todo caso, siempre antes de treinta días naturales a partir de la fecha de formulación del pedido. Los sábados, domingos y festivos no habrá salida de pedidos. A la recepción del pedido, corresponde al CLIENTE verificar el estado de la mercancía e indicar todas las anomalías en el albarán de recepción de entrega.
Contact info
C. Etxesakan, 5, Of. B6, 31180, Zizur Mayor, Spain
- 948 07 99 77
- help@velitessport.com
- velitessport.com
Sobre Velites Sport
4.1
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 10% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’ve not received them yet and it’s…
I’ve not received them yet and it’s been over two weeks.
1 May 2026
Simply the best
I have used skipping ropes for almost forty-years. I’ve tried many major and lesser known brands. However I can confidently state that Velites skipping ropes are without equal. With robust metal construction, adjustable weight, and swappable ropes, this is the rope you have been looking for.
13 April 2026
fast shipping
4 May 2026
Size guide doesn't take wrist size into account
Not made for people with small wrists. I used the size guide and ordered an XL for the grips, which was the recommended size based on my hand measurements. The wrist straps are so long that in order to get them tight, they almost wrap over themselves, and the causes the lower part of the grip to wrap around my hand weird and as soon as I hang on a bar the material digs into my lower thumb. It is very uncomfortable and prevents me from being able to properly grip the bar
4 May 2026
My experience was horrible
My experience was horrible. There is no contact number for customer service. They have an email but they take so long to respond. I requested my refund and I send my shoes before 30 days and they didn’t give me my money back until I kept emailing them and sending my proof of fedex delivery. It took a little over a month. Customer service is extremely poor.
4 May 2026
Wrong size
I ordered mens shorts size M. Plastic bag says M, but it was size L inside. Too big for me. But I will not send it back, because it will take a lot of time and money also. And also, I realized that after first workout in those shorts…
Pants are size M and it is good fit
4 May 2026
The sneakers are PERFECT and the order…
The sneakers are PERFECT and the order arrived so fast! I'm so happy!
29 April 2026
Absolute perfect customer service…
Absolute perfect customer service experienced with MARÍA
Quick response and great communication
7 May 2026
Unprompted review
They are just the best!
23 April 2026
Better shoes out there
Im disappointed with the product. Although the shoe has nice aesthetic, and it has good grip and wide toe box, the toe area in front where the hard plastic is, actually is very hard from the inside. It is not soft. Unfortunately, I already tried the shoes and cannot return them.
13 April 2026
Quality issues/customer service
I received this rope as a gift at a competition, so my first experience with Velites was through actually using the product. Unfortunately, it started unraveling in less than three months, which was really disappointing for something made for regular CrossFit use.
When I reached out, because it was a gifted item and not a direct purchase, they would not replace it. They did offer me a small discount toward buying another one, but without being able to verify that the quality issue had been resolved, there was no reason for me to spend money on another rope with the same concern.
I understand policies, but if products are being given out at competitions to promote the brand, standing behind the quality should still matter.
Because of the quality I experienced and how it was handled, I would not feel confident spending my own money on one.
27 April 2026
Unprompted review
My husband loves his new CrossFit…
My husband loves his new CrossFit shoes. Most comfortable he has ever had. Love seeing him excited.
8 April 2026
Very professional
Very attentive to customers. Quick turnaround on responses on emails. Very professional team
8 April 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.