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Veleco Reviews 204

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TrustScore 5 out of 5

4.9

Mobility Equipment Supplier
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent delivery service, often highlighting the helpfulness and politeness of the drivers who also take the time to explain the product's operation. Many people are very satisfied with the quality of the products, finding them well-made and suitable for their needs. The customer service and staff are frequently described as fantastic, providing knowledgeable advice and outstanding support, even for modifications or issues. However, some customers were not happy with the delivery times, experiencing delays beyond the initial estimates. A few other people also felt that the customer service was lacking in communication, particularly when issues arose, leading to frustration with unresolved problems and long waiting times for repairs.

What people talk about most

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the helpful and friendly... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the helpful and friendly... See more

Product

Users describe positive interactions with the product. Many customers praise the scooters as lovely,... See more

Staff

People report positive experiences with staff. Customers consistently praise the delivery drivers, often... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the excellent and fabulous... See more

Based on these reviews

Rated 5 out of 5 stars

I spent weeks combing the internet for my third mobility scooter (my second class 3). Eventually I plumped for a Draco 3 wheeler in black from Veleco which had all my requirements covered. I... See more

Rated 5 out of 5 stars

I ordered my Veleco faster just over 2 weeks ago and was told 1 to 2 weeks delivery, a few days late but no problem. Delivered today 29 July 25 by driver Wojciech Boral, very good service and polite... See more

Rated 5 out of 5 stars

I ordered this mobility scooter on a Sunday evening and it was delivered the very next day! It is extremely well made for a very moderate price, and has a lithium battery which should last much lon... See more

Rated 5 out of 5 stars

Excellent service. First scooter was unsuitable for my needs but Veleco helped a lot sorting out a exchange for a ZT15 which is perfect for me. Highly recommend. 👍🏻 good price as well.

Company details

  1. Mobility Equipment Supplier

Written by the company

Since Veleco first started out, our mission has always been very clear. To manufacture environment friendly, luxury electric scooters that we ourselves would enjoy riding. That’s why all of our products are made with love, passion and diligence. Knowing our clientele, we take the greatest of care to design and produce a safe and reliable scooter that any future owner will trust completely. To us, each product is more than just another machine on the manufacturing line. It is a key to someone’s freedom, a road to live independently again. We think this conviction is what makes Veleco truly special and we encourage you to visit our offer.

Contact info

4.9

Excellent

TrustScore 5 out of 5

204 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The delivery was great

The delivery was great, no problems. The guy who delivered the scooter was very helpful his name is Wojteck , very friendly and helpful

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant! The bike arrived on time. The delivery driver was great, he took the time to show me verry thing about the bike, and before i signed anything, he made sure I was cabable of driving it safeley. 10 out of 10!!

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, easy communication with the selling company. Prompt delivery. Mr Wojtek who delivered my Cristal scooter, explained in details all my queries, helped me to learn and feel confident to drive the scooter. Highly recommended company .

11 January 2026
Unprompted review

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