Friendly welcome, appointment was on time. The consultant explained everything very well and I was able to make an informed decision as a result
Company replied
Location
Switch location46 The Avenue, SO17 1AX Southampton, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Couldn't believe what a positive experience this has been. Staff so reassuring and welcoming; utterly professional staff; a great outcome. I have been able to wear shorts throughout this heatw... See more
Company replied
I would like to say a big thank you to Anna Sharrick, Genna & Anne Marie for the care and attention that I received at the clinic. They carried out their jobs to the highest standard. I feel very luck... See more
Company replied
I recently underwent varicose vein treatment with consultant vascular surgeon Mr Ahmed El-Basty at the Vein centre 46 The Avenue Southampton. I am extremely pleased with the care I received. From the... See more
Company replied
Company details
Written by the company
VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers
Contact info
46 The Avenue, SO17 1AX, Southampton, United Kingdom
4.7
Excellent
77 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Competent and informative consultant
Friendly welcome, appointment was on time. The consultant explained everything very well and I was able to make an informed decision as a result
14 September 2026
Reply from VeinCentre - Southampton
Hi there,
Thank you for your feedback. We’re pleased you received a warm welcome, were seen on time and had all the information you needed to make an informed decision about treatment.
Best wishes,
Dilly
Thorough consultation with questions…
Thorough consultation with questions clearly answered
30 September 2026
Reply from VeinCentre - Southampton
Hi Julia,
Thank you for sharing your feedback. It’s great to hear that you found your consultation thorough and that your questions were answered clearly.
Best wishes,
Dilly
Reply from VeinCentre - Southampton
Hi Chris,
Thank you for your kind feedback. We’re pleased you received such a professional service and really appreciate you taking the time to share your experience.
Best wishes,
Dilly
I would like to say a big thank you to…
I would like to say a big thank you to Anna Sharrick, Genna & Anne Marie for the care and attention that I received at the clinic. They carried out their jobs to the highest standard. I feel very lucky that I had Anna carry out my procedure, she took time & the trouble to care about my treatment, making sure that I was completely happy with my results. Thank you Ladies
10 September 2026
Unprompted review
Reply from VeinCentre - Southampton
Hi Sally,
Thank you for such a lovely review. It’s wonderful to hear how well the team looked after you and that you felt so cared for throughout your treatment. We’ll be sure to pass your kind words on.
Best wishes,
Dilly
Vein Centre Southampton
I recently underwent varicose vein treatment with consultant vascular surgeon Mr Ahmed El-Basty at the Vein centre 46 The Avenue Southampton. I am extremely pleased with the care I received. From the initial consultation through to the procedure and follow-up appointments. Everything was explained clearly and professionally by Mr Ahmed El-Basty. The results have exceeded my expectations, and I have noticed a significant improvement in both the appearance oh my legs and my comfort. I would highly recommend The vein centre at 46 The Avenue Southampton.
Mike C
19 September 2026
Unprompted review
Reply from VeinCentre - Southampton
Hi Mike,
Thank you for your fantastic feedback. We’re delighted to hear that Mr Ahmed El-Basty looked after you so well throughout your treatment and that the results have exceeded your expectations. It’s wonderful to know you’re feeling the difference in both your legs and your comfort.
Best wishes,
Dilly
A good experience
The staff were all very friendly and helpful, and overall a good experience.
2 September 2026
Reply from VeinCentre - Southampton
Hi Peter,
Thank you for your kind review. It’s great to hear that you found the staff friendly and helpful and that you had a good experience with us.
Best wishes,
Dilly
Brilliant experience
Couldn't believe what a positive experience this has been.
Staff so reassuring and welcoming; utterly professional staff; a great outcome. I have been able to wear shorts throughout this heatwave, for the first time in many years. I would recommend the treatment to all who have varicose veins.
Many thanks to all.
7 September 2026
Unprompted review
Reply from VeinCentre - Southampton
Hi Jan,
Thank you for such a lovely review. It’s wonderful to hear that your experience has been so positive and that the team helped you feel reassured and welcomed throughout. We’re especially pleased to hear about your great outcome and that you’ve been able to enjoy wearing shorts again after so many years. Thank you for recommending the treatment to others.
Best wishes,
Dilly
Wonderful staff
Wonderful staff
Consultant explains everything so understanding easy for patient
Forgot to say i am trilled with results
6 August 2026
Unprompted review
Reply from VeinCentre - Southampton
Hi Beverley,
Thank you for your kind review. We’re pleased to hear the consultant took the time to explain everything in a clear and understandable way and that you found the team so welcoming.
Best wishes,
Dilly
Very easy to talk to
Very easy to talk to, explained things simply without making me feel silly or vain.
17 July 2026
Reply from VeinCentre - Southampton
Hi Alison,
Thank you for your lovely review. We’re pleased to hear the team made you feel comfortable and explained everything clearly in an approachable and understanding way.
Best wishes,
Dilly
Vein center
Very friendly service with staff and receptionist. Very attentive and informative. Would thoroughly recommend.
16 July 2026
Reply from VeinCentre - Southampton
Hi Mary,
Thank you for your kind feedback. We’re so pleased to hear you found the team friendly, attentive and informative throughout your visit.
We really appreciate your recommendation.
Best wishes,
Dilly
Excellent service from all personnel
All personnel were friendly professional and informative. I felt I had a very positive experience and am happy to continue with treatment
10 July 2026
Reply from VeinCentre - Southampton
Hi Pat,
Thank you for your kind feedback. We’re delighted to hear you had such a positive experience and found the team friendly, professional and informative.
We look forward to supporting you throughout your treatment journey.
Best wishes,
Dilly
First time visit to the VeinCentre so a…
First time visit to the VeinCentre so a little apprehensive, but immediately put at ease. The consultant was professional and explained the procedure and answered my questions. The nurse was very thorough too and reassuring.
7 June 2026
Reply from VeinCentre - Southampton
Hi Elizabeth,
Thank you for your lovely review. We’re pleased to hear the team helped put you at ease from your first visit and that your consultant and nurse provided reassuring, professional care throughout.
Best wishes,
Dilly
I received treatment at the VeinCentre…
I received treatment at the VeinCentre Southampton by Dr Nigel Hacking. All the staff at the Clinic were very pleasant and the process, from the initial assessment to the actual treatment and the follow up session, was very straightforward.
After the 1st week, I did have some concern which was quickly dealt with through the call centre and physically checked by Anna Sharrock at the Clinic which greatly reassured me; that check was without cost. 7 weeks later, I had my follow up review during which Dr Hacking did a little more work on my leg and that’s it. I’m greatly relieved to have had the treatment and very happy to recommend the Vein Centre.
11 March 2026
Unprompted review
Reply from VeinCentre - Southampton
Hi Robin,
Thank you for sharing your experience. We’re delighted to hear Dr Nigel Hacking and the Southampton team looked after you so well throughout your treatment journey. It’s especially nice to hear the additional support and reassurance you received gave you confidence along the way. Thank you for your recommendation.
Best wishes,
Dilly
Very helpful and cheerful staff
Very helpful and cheerful staff.
Friendly and welcoming, offering coffee to my mum who accompanied me.
Nigel was quick to put me at my ease and fully explain the entire procedure and Jenny was helpful and kind.
7 May 2026
Reply from VeinCentre - Southampton
Hi Joanne,
Thank you for your kind feedback. We’re so pleased the team made both you and your mum feel welcome and comfortable throughout your visit. It’s lovely to hear both the Consultant and the Nurse helped put you at ease and explained everything clearly.
Best wishes,
Dilly
Ankle Swelling
I was able to see a consultant quite quickly as I just wanted to check that the veins in my legs were not the reason for the ankle swelling so had a scan.
Great service and pleasant staff.
30 April 2026
Reply from VeinCentre - Southampton
Hi Christine,
Thank you for your kind feedback. We’re pleased you were able to be seen quickly and that the scan helped provide reassurance. It’s lovely to hear you found the team pleasant and the service helpful.
Best wishes,
Dilly
Friendly welcome & efficient service
Friendly welcome. Appointment was on time. Efficient medical advice and all questions answered at the time. Everything about the procedures used was explained thoroughly and any possible problems were addressed.
10 April 2026
Reply from VeinCentre - Southampton
Hi Coshie,
Thank you for your review. We’re glad to hear you received a warm welcome and that everything was explained clearly, helping you feel informed and reassured during your visit.
Best wishes,
Dilly
All information given on the day was…
All information given on the day was clear and precise. This gave me the confidence to ahead with booking vein treatment. All staff were extremely helpful and professional.
1 April 2026
Reply from VeinCentre - Southampton
Hi Mandy,
Thank you for taking the time to leave a review! We're pleased to hear that you feel well informed and that the clinic team were helpful and professional. We're looking forward to seeing you soon for your treatment!
Many thanks,
Hannah
A welcoming greeting at reception to…
A welcoming greeting at reception to start. Friendly, informative consultant and nurse. Looking forward to my treatment.
24 March 2026
Reply from VeinCentre - Southampton
Dear Sandra - Thank you for your lovely feedback. We’re so pleased to hear you felt welcomed from the moment you arrived and that both your consultant and nurse were friendly and informative. We’re excited to support you throughout your treatment and look forward to seeing your progress! Jackie
Efficient professional and friendly
The appointment was made easily.
The reception staff friendly
The Senior Nurse competent and Kindly which put me at ease.
Meeting with the Consultant was really reassuring. He performed the scan quickly and efficiently.
Gave me the results and a plan to help resolve my problems with my veins.
6 March 2026
Reply from VeinCentre - Southampton
Hi Tina,
Thank you for sharing your experience. We’re pleased to hear your appointment was easy to arrange and that the team helped you feel at ease while clearly explaining your results and treatment plan.
Best wishes,
Dilly
Reply from VeinCentre - Southampton
Hi Kate,
Thank you for your review. We’re glad to hear the team provided a friendly and efficient service and that everything was clearly explained during your visit.
Best wishes,
Dilly
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.