VeinCentre - Reading Reviews 19

TrustScore 4.5 out of 5

4.4

11 Brewery Court, RG7 5AJ Reading, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The staff were very friendly & knowledgeable from the receptionist to the consultant. They made me feel at ease & explained everything. The only downside was parking at the Reading branch. But still... See more

Company replied

Rated 5 out of 5 stars

I am very pleased with the procedures I had done on both my legs .The Theale practice is very clean and sterile, the staff are welcoming and professional. A big thank you to Andrew wigham your vein tr... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend enough. I have suffered with varicose veins for many years( I’m a hairdresser )and being only 45 I had the legs of someone much older and I hadn’t worn a skirt/dress or shorts in pu... See more

Company replied

Rated 5 out of 5 stars

Such warm, caring, professional staff from start to finish. Everything was explained, lots of reassurance from the clinician and nurse. Great results and follow up.

Company replied


Company details

  1. Medical Center

Written by the company

VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers


Contact info

  • 11 Brewery Court, RG7 5AJ, Reading, United Kingdom

4.4

Excellent

TrustScore 4.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The staff were very friendly &…

The staff were very friendly & knowledgeable from the receptionist to the consultant. They made me feel at ease & explained everything.
The only downside was parking at the Reading branch. But still 5 out of 5

3 March 2026
VeinCentre - Reading logo

Reply from VeinCentre - Reading

Hi Dave,

Thank you for your lovely feedback. We’re delighted the team helped you feel comfortable and informed throughout your visit. We appreciate your note about parking as well and are very grateful for your 5-star review.

Best wishes,
Dilly

Rated 5 out of 5 stars

Fabulous results and service

Such warm, caring, professional staff from start to finish. Everything was explained, lots of reassurance from the clinician and nurse. Great results and follow up.

21 August 2025
Unprompted review
VeinCentre - Reading logo

Reply from VeinCentre - Reading

Hi Dawn,

Thank you for your lovely feedback. We’re so pleased you felt cared for and reassured throughout your treatment and that you’re happy with the results and follow-up support.

Best wishes,
Dilly

Rated 5 out of 5 stars

I am very pleased with the procedures I…

I am very pleased with the procedures I had done on both my legs .The Theale practice is very clean and sterile, the staff are welcoming and professional. A big thank you to Andrew wigham your vein treatment is outstanding !!

2 February 2026
Unprompted review
VeinCentre - Reading logo

Reply from VeinCentre - Reading

Hi Amanda,

Thank you for your lovely feedback. We’re so pleased you’re happy with the results from your treatment and that you found the Theale clinic clean, professional and welcoming. We’ll be sure to pass your thanks on to Dr Wigham.

Best wishes,
Dilly

Rated 5 out of 5 stars

Highly skilled, kind team

A very welcoming, warm, friendly team. I was made to feel immediately at ease.
Throughout the procedure I was told what to expect and comforted throughout which was incredibly reassuring. After care was excellent, clear instructions and guidance. I would absolutely recommend to others. Thank you

13 January 2026
Unprompted review
VeinCentre - Reading logo

Reply from VeinCentre - Reading

Hi Katie,

Thank you for your kind words. We’re so pleased that you felt welcomed and reassured at every stage, and that the aftercare guidance was clear and helpful. Your recommendation is truly appreciated. Don’t forget to check out our Refer a Friend scheme – find out more here veincentre.com/refer-a-friend/

Best wishes,
Dilly

Rated 5 out of 5 stars

I cannot recommend enough

I cannot recommend enough. I have suffered with varicose veins for many years( I’m a hairdresser )and being only 45 I had the legs of someone much older and I hadn’t worn a skirt/dress or shorts in public for many years. The cramping every night was extremely painful and getting worse. The consultation was brilliant and very informative and I understood what to expect during and after the procedure. I had full EVLA in both legs and some foam. The pain after was at times quite severe but still absolutely worth it for the results. The results are amazing and although I still have some staining on one leg , I have had bare legs in public and am gaining confidence in my new wonderful legs. I just wish I hadn’t waited so long

8 July 2025
VeinCentre - Reading logo

Reply from VeinCentre - Reading

Hi Leanne,

Thank you so much for such an honest and heartfelt review. We’re delighted to hear how much your treatment has transformed your comfort and confidence, especially after struggling for so many years. It’s wonderful that you felt well informed throughout and that you’re already enjoying having your legs out again.

Best wishes,
Dilly

Rated 5 out of 5 stars

Highly professional throughout

Highly professional throughout. A warm welcome followed by a highly professional consultation.
Thoroughly recommended.

6 October 2025
VeinCentre - Reading logo

Reply from VeinCentre - Reading

Hi Peter, thank you so much for sharing your experience. We’re delighted that you felt welcomed and supported from the start and that your consultation was so professional and informative. Your recommendation is greatly appreciated.

Best wishes,
Dilly

Rated 5 out of 5 stars

Very Helpful

Very Prompt, friendly and helpful.
A positive experience

1 September 2025
VeinCentre - Reading logo

Reply from VeinCentre - Reading

Hi David,

We really appreciate your feedback. It’s wonderful to hear you found the team prompt, friendly, and helpful, and that your experience was such a positive one.

Best regards,
Dilly

Rated 5 out of 5 stars

Fantastic Experience at Veincentre Reading

I’m so glad I chose Veincentre Reading. Yes, it’s an investment but it’s not the most expensive vein clinic out there, but the results speak for themselves – absolutely worth every penny! So so happy!! My varicose veins were very bulgy and very obvious to see. 15/7/25 was the day of the main procedure, everything went well, just have to brace yourself with the local anaesthetic, the gorgeous stockings worked wonders too. Todays date 2/9/25 my follow up appointment I had only two little veins left, with that they gave me 2 little foam top ups and my legs shall be like brand new! So yeah the whole process was professional, reassuring, and far less daunting than I expected. The staff were very friendly and knowledgeable, and I felt in safe hands throughout. I’m very happy with the outcome and only wish I’d done it sooner! Shame I won’t need to go back! Thank you very much ladies!

15 July 2025
Unprompted review
VeinCentre - Reading logo

Reply from VeinCentre - Reading

Hi Robert,

Thank you so much for your detailed and uplifting feedback!

We’re thrilled to hear your experience at VeinCentre Reading has been so positive. It’s fantastic that you felt reassured, well cared for, and in safe hands throughout, and even better that you’re so pleased with the results. Knowing you wish you’d done it sooner really means the world to us.

Best wishes,
Dilly

Rated 5 out of 5 stars

Expert treatment. No fuss!

Expert treatment under local anaesthesia by an experienced Interventional Radiologist (AW). What more could you wish for!
Very happy with the results. I did not expect such a good outcome as I had had treatment (elsewhere) six years previously.
The package represented good value and the follow up appointment was welcome. This aspect of treatment was missing from my previous experience elsewhere.

2 June 2025
VeinCentre - Reading logo

Reply from VeinCentre - Reading

Hi John,

Thank you so much for your lovely feedback. We're thrilled to hear you're happy with the results! We'll be sure to pass on your kind words to the team. We love reading reviews like this, so thank you!

Best wishes,
Katie

Rated 5 out of 5 stars

I had an excellent experience at…

I had an excellent experience at Veincentre with consultant Suzie Anthony. Everyone from receptionist, nurse & Suzie was friendly, approachable, and made me feel completely at ease. Suzie explained everything clearly and took the time to answer all my questions, making the whole process feel very informed and reassuring. The level of professionalism combined with her warm, caring approach made a real difference. I would highly recommend Suzie Anthony and the team at Veincentre to anyone considering treatment.

29 April 2025
VeinCentre - Reading logo

Reply from VeinCentre - Reading

Hi Lexi,

Thank you for your lovely words! We're so pleased to hear that Dr. Suzie Anthony and the team made you feel comfortable, informed, and well looked after throughout your visit. Providing a friendly and professional experience is something we really pride ourselves on, so your kind words mean a great deal. We'll be sure to share your comments with our Reading team!

Wishing you the best,
Georgina

Rated 1 out of 5 stars

Stay away

Had a procedure in this clinic over a year ago by Dr Georgie which went badly damaging a nerve and perforating an artery in my leg, I continue to suffer results of nerve damage over a year later and it is now necessary I have an operation to correct toe deformities as a result of not having feeling in my toes and being unable to move them for the first 8 month after the botched procedure

30 April 2024
Unprompted review
VeinCentre - Reading logo

Reply from VeinCentre - Reading

Hi Steve,
We’re truly sorry to hear about the ongoing difficulties you've experienced. While this outcome is highly unusual, we understand how distressing it must be.
We would very much welcome the opportunity to reassess your condition at no cost to you, with the aim of exploring how we may be able to support you going forward. Please be assured that we take feedback like this extremely seriously, and we are committed to reviewing the matter thoroughly and with care.
Our team will be in touch with you shortly, and we genuinely hope to work together to find a way forward.
Warm regards,
Katie

Rated 5 out of 5 stars

Would definitely recommend

Lots of information given in a friendly and calming manner. Plenty of checking I was okay. Follow-up call after treatment, again to check all was okay and what to expect going forward. Would thoroughly recommend.

3 February 2025
VeinCentre - Reading logo

Reply from VeinCentre - Reading

Hi Claire,

Thank you so much for your kind words! We're thrilled to hear that you felt supported throughout your journey with us. Our team always strives to provide a friendly, reassuring experience, and it's wonderful to know it made a difference for you. We are so happy we could help.

Best wishes,
Katie

Rated 5 out of 5 stars

Comprehensive review with the…

Comprehensive review with the consultant very happy to answer my questions, no matter how idiotic they were! I BC am going ahead with the procedure

20 January 2025
VeinCentre - Reading logo

Reply from VeinCentre - Reading

Hi Sally,

Thank you for your lovely review. Our team is always happy to answer any of your qustions to provide you with clear, reassuring information. We're here for you every step of the way. Looking forward to seeing you for your treatment!

Best wishes,
Georgina

Rated 5 out of 5 stars

Great Experience throughout

I am so impressed with all the team at Theale. Everyone is friendly and puts you at ease from the initial scan and consultation to treatment, you feel you are in safe hands.
Having had microsclerothapy previously I found todays treatment far less painful Foam sclerotherapy was new to me, and my initial fears were rapidly eased as the treatment was quick and painless, more of a stinging sensation that quickly abated. Everything was carefully explained to me from stocking care to results expectations and future options. I would say to anyone wanting to pursue thread vein treatment the vein centre Theale would be an excellent choice and Dr Andrew Wiggins staff nurse Kim and the Receptionists are fab.

20 January 2025
Unprompted review
VeinCentre - Reading logo

Reply from VeinCentre - Reading

Hello,

Thank you for sharing your experience! We’re so glad to hear that the team helped you feel comfortable and confident throughout your journey. It’s wonderful that you found the treatment quick and painless and that you have got the results you deserve. We couldn't be happier for you. Your kind words and recommendation mean so much to us, thank you!

Best wishes,
Katie

Rated 5 out of 5 stars

Professional, friendly and effective treatment

Most people might approach any medical procedure with some trepidation. However, (and as an ex NHS employee) I can say this was as stress-free and relaxed as any appointment and procedure could be. From the initial consultation to the day of the procedure, everything was done to make me feel relaxed and welcomed. From the friendly front of house staff to the medical professionals, I felt supported and in good hands. The process went really quickly and after a week, initial results are looking good already.

25 November 2024
Unprompted review
VeinCentre - Reading logo

Reply from VeinCentre - Reading

Hi Bill,

Thank you for your lovely feedback! We're so pleased to hear that your experience with us was stress-free and relaxed. It's wonderful to hear that you're already seeing such positive results!

Best wishes,
Katie

Rated 5 out of 5 stars

The staff are all- without exception-…

The staff are all- without exception- friendly. At my different appointments, they kept me fully informed of what to expect as well as what was happening during the procedures.

25 September 2024
Unprompted review
VeinCentre - Reading logo

Reply from VeinCentre - Reading

Hello,

We really appreciate you taking the time to write a review. We are so glad to see you felt informed and at ease throughout your journey with us. Our aim is always to ensure you feel as comfortable as possible.
Best wishes,
Katie

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look