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VehicleScore Reviews 172

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TrustScore 3 out of 5

3.0

Department of Motor Vehicles
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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the service to be very helpful and a necessary part of buying a car, providing valuable insights into a vehicle's history, faults, and potential issues. They appreciated that the service could save them from scams and headaches, offering a good understanding of what they were considering purchasing, often at a reasonable price compared to competitors. Some also highlighted the ease of use and the detailed information provided, with the free check often being considered excellent. However, a significant number of people expressed dissatisfaction with the pricing, feeling that the checks were too expensive for the information received, especially when similar details could be obtained for less or even for free elsewhere. Many reviewers felt misled by the product offerings, as they often had to pay extra for service history reports, even after purchasing what they believed to be a 'full' or 'comprehensive' report. There were also complaints about inaccurate or missing information in the reports, including incorrect vehicle images, false red flags, or a lack of data for which customers were still charged. Payment issues, such as being charged multiple times or experiencing difficulties with card details, were also reported.

What people talk about most

Price

Consumers express significant dissatisfaction with the pricing, frequently describing it as a "rip off" and a... See more

Product

People report ambiguous experiences with the product, with some finding it amazing, easy to understand, and... See more

Service

Reviewers mention ambiguous feedback about service, with some finding it very helpful and a necessary part of... See more

Payment

Users describe negative interactions with payment, often feeling that they paid for reports that either did... See more

Value for money

Customers had ambiguous experiences with value for money, with many reviewers expressing dissatisfaction,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Great for checking MOT history and other info you can get for free but £12 per check with the big red badge telling you there’s bad history on your car. You can get an in-depth check done for much le... See more

Company replied

Rated 3 out of 5 stars

Not much extra information, that you can get for free,for the price of £12.99, I would have thought service information would have included and not at the end asking for extra money, would not use thi... See more

Rated 3 out of 5 stars

I PAID FOR A FULL COMPREHENSIVE REPORT BUT HALF WAY THROUGH READING FOUND i WOULD HAVE TO PAY AGAIN FOR A SERVICE REPORT. ( RIP OFF WOULD NOT USE AGAIN)

Rated 3 out of 5 stars

There was a red flag on the vehicle saying there were 7 owners since 2018, we have owned this vehicle since around 2009 and transferred ownership to a family member for 1 year before taking ownership... See more

Company details

  1. Department of Motor Vehicles

Written by the company

VehicleScore has been designed to help people with their vehicle buying decisions. Our unique algorithm will score vehicle's based on age, mileage, MOT history and more!

Contact info

3.0

Average

TrustScore 3 out of 5

172 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 30% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(172)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

SHOCKINGLY BAD!! Service History Check

SHOCKINGLY BAD! Bought a Service History check for £8.95 and they advertise ‘No Charge if no data’

There was no data on my car apparently but they still charged me. Emailed Vehicle Score and said you should refund because there is no data and was told that they incurred a charge so would not refund!!

Fraudulent!

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing, Easy to understand, Gives great details on Vehicle.

10 March 2026
Unprompted review
Rated 1 out of 5 stars

Fraudulent

All lies about my car they should be done for fraudulent activities for you to buy a full report.

Number plate change , outstanding finance , insurance salvage , all not true. Do not use this fraudulent company, how they get away with this is beyond me.

5 March 2026
Unprompted review
Rated 1 out of 5 stars

Unashamed and unwarranted scaremongering for profit...VehicleScore add this warning to most…

VehicleScore add the following warning to vehicles with private number plates presumably to scare potential buyers and owners to purchase costly reports. Unashamed and unwarranted scaremongering for profit. Don't misunderstand, you definitely should check a cars history before purchasing but this is deliberately misleading and may put off purchasers from proceeding with perfectly legitimate cars.
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confirmed hidden history

We spot-check 1 in 3 vehicles for hidden history. This vehicle has been flagged, so double-check before you transfer any money.

One or more of the following has already been flagged:

Number plate change detected
Outstanding finance still linked to this vehicle
Recorded as Salvage / Insurance Category

21 February 2026
Unprompted review
Rated 5 out of 5 stars

Good report

Does what is said on the tin ....no messing and covered with 10k insurance coverage for erroneous info.

19 February 2026
Unprompted review
Rated 1 out of 5 stars

No such thing as a free lunch!

I did an initial check on a car that I liked the look of and Vehiclescore warned me about potential serious issues which included insurance category risk, outstanding finance and number plate changes. I spoke to the seller who assured me he bought the car cash when it was a year old and had no accidents that he was aware of! So I paid for a full report to see what exactly the issues were. The car came back with a completely clean report-no insurance write off or outstanding finance either. I suspect this is a way of getting you to get a paid report-not impressed at all.

15 February 2026
Unprompted review
Rated 1 out of 5 stars

Do NOT trust this company! Fraudulent data

Stumbled across the company as they are trying to say our car has HPI outstanding and was salvaged…. Absolutely BS 🤬 we paid a SIX figure number CASH for our car a few years back and it’s NEVER had a single accident let alone been in salvage category…andthe only thing they got right was changed licence plates as we own 3 private plates!

Do NOT trust them! Or pay £10.95 for a dud report!

31 January 2026
Unprompted review
Rated 5 out of 5 stars

All the info at a great price.

Having used another well known vehicle checker before I watched the Scottish car clan on YouTube and decided to try vehicle score.
Vehicle score had all the information I needed at less then half the price.
I am very very happy.

29 January 2026
Unprompted review
Rated 1 out of 5 stars

Selling service fraudulently

Came on to site after going to DVLA. Said my car was has finance owed and in accident. Paid the £10 to see what the heck is going on? And it all came back clear. Fraudulently sold me this! I should have a refund the robbing unethical company!!

22 January 2026
Unprompted review
Rated 1 out of 5 stars

Performed basic free check to be…

Performed basic free check to be informed "Red Flag" on outstanding finance. Payed £10.99 for a check only to be told "No Outstanding Finance" What the hell? Last time l will use this company!!!!!

16 January 2026
Unprompted review

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