Vector Air Reviews 

1,173
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 269 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally friendly, welcoming, and deeply knowledgeable about all available products. People also appreciate the highly competitive prices, exceptionally fast delivery times, and the careful packaging of delicate goods. Buyers often highlight how smooth the entire purchasing process is, whether ordering online or visiting the physical shop. Some reviewers were not happy with product issues, noting occasional defects like jammed magazines or faulty sights upon delivery. Consumers mentioned needing to return items for replacements or experiencing minor difficulties with specific equipment settings shortly after purchase.

What people talk about most

Product

Users describe positive interactions with product, noting that items arrive well-packaged, accurately as... See more

Service

Customers consistently note positive experiences with service, highlighting exceptional communication, rapid... See more

Delivery service

Consumers find delivery service to be positive, frequently highlighting exceptionally fast shipping times and... See more

Staff

Clients share positive opinions on staff, frequently highlighting the warm and welcoming atmosphere created... See more

Price

Reviewers highlight positive aspects of price, frequently noting that products are competitively priced and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My go-to store for all things air-gun. I have bought both BB pistols and pellet rifles with no concerns about quality from this amazingly friendly crew who know their products inside out. Accessories... See more

Rated 5 out of 5 stars

Great service every time, prices usually good codes from Aar help contact is good for online and parcels well wrapped , my Taurus 2 scope 5***** my continental await results, they going to ring me... See more

Rated 5 out of 5 stars

Most companies can deliver quickly and accurately. What separates great companies is how they respond to problems. I bought an air gun from Vector air recently, that developed a fault very soon... See more

Rated 5 out of 5 stars

Matched Vector Air's Orion Max 3-18x44 HD FFP scope to my Weihrauch HW80K. Perfection! However, whilst the included mounts are high quality, they don't fit the scope to the rifle's 10mm dovetail, so s... See more


Company details

  1. Sporting Goods Store
  2. Airsoft Supply Store
  3. Ammunition Supplier
  4. Gun Club
  5. Gun Shop
  6. Outdoor Sports Store

Written by the company

A UK-based company that is a premium dealer of airguns, airsoft guns, optics, ammunition, and accessories, rewritten in first person: We are a leading supplier of airguns, airsoft guns, optics, ammunition, and accessories in the UK. We offer a wide range of products from top brands, including air rifles, pistols, shotguns, scopes, pellets, and BBs. We also provide expert advice and support to help customers choose the right products for their needs. We are committed to providing our customers with the highest quality products and services. We have a team of experienced staff who are knowledgeable about all aspects of airguns and airsoft guns. We also offer a wide range of services, including gun cleaning, repairs, and upgrades. If you are looking for a reliable supplier of airguns, airsoft guns, optics, ammunition, and accessories, then we are a great option. We have a wide range of products to choose from, and we are committed to providing our customers with the best possible service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,173)

268 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service!

Excellent service!
Unbeatable product, price & service. From easy online order, to collection from store. Thank you very much

27 July 2026
Rated 3 out of 5 stars

Great company really quick with their…

Great company really quick with their delivery and quality products, only one gripe I spent about £600 and missed one small part that they should have said I needed to fit the bipod to the rifle , when i rang they charged me £5 to send a £3 part , you would have thought good customer service would have sent it to me as it would have fitted in a first class envelope

28 July 2026
Rated 4 out of 5 stars

Very helpfull in all ways ,spoke to…

Very helpfull in all ways ,spoke to Julie who helped me a lot as i was a novice ,easy to order online ,everything was exsplained to me i had no problems at all fair prices and good delivery ,will use again.

25 July 2026
Rated 3 out of 5 stars

Dovetail width issue even within same brand of scope rings

Having owned this brand of rings for a while and found them to be excellent - I fell foul of the cursed dovetail width inconsistency. My AA HFT500 has a narrow dovetail and the standard 30mm rings fitted perfectly so expected the variable height rings to fit perfectly - my mistake they were too wide and would not grip the rail!! So I had to pay the postage to return them for a full refund.

20 July 2026
Unprompted review
Rated 2 out of 5 stars

I normally buy most of my shooting…

I normally buy most of my shooting equipment from Vector Air and they’ve always provided excellent service, so I’d usually rate them 5 stars. Unfortunately, this purchase was a huge disappointment.

I bought a brand-new Epic Vision air rifle, but on its very first outing the magazine continually jammed, making the rifle unusable. For a premium-priced rifle, this was completely unacceptable and certainly not the level of quality I was expecting.

To be fair to Vector Air, they handled the return professionally and issued me with a full refund without any problems. My disappointment is with the product rather than the customer service. I hope the manufacturer addresses these quality control issues because it has the potential to be a great rifle, but my experience was extremely poor.

26 July 2026
Rated 5 out of 5 stars

Customer servive

I Picked the wrong pistol for me. They exchanged it for something more suitable with no issues whatsoever. Friendly advice and instruction.

25 July 2026

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