Vea Telecoms logo
Visit website

Vea Telecoms Reviews 

1,980
•
TrustScore 5 out of 5

5.0

Telecommunications Contractor
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,140 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally polite, knowledgeable, and efficient when diagnosing and resolving various connection issues. Reviewers note that technicians arrive promptly, communicate clearly, and work diligently to get services fully back online without unnecessary delays. People consistently highlight the outstanding support received during callouts, noting professional diagnostics and thorough system checks. Some reviewers were not happy with initial delays and frustrating difficulties experienced with customer service channels before the engineers finally arrived. Consumers also mentioned dealing with extended internet outages and unfulfilled promises prior to the specialized repair teams successfully fixing the underlying faults.

What people talk about most

Staff

Customers had positive experiences with staff, describing them as extremely helpful, knowledgeable, and... See more

Service

Clients share positive opinions on service, noting that engineers arrive promptly and resolve connectivity... See more

Customer service

Consumers find customer service to be positive overall, frequently praising helpful staff and quick repairs.... See more

Response time

Customers consistently note positive experiences with response time, highlighting rapid engineer visits and... See more

Website

Reviewers highlight mixed experiences with the website and online services. Some consumers report that the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lost service over the weekend- was told had an appointment booked yesterday but Noone turned up waited all day. Really Nnoyed- however sajid and mdu restored my faith in you fiber as they sorted quick... See more

Rated 5 out of 5 stars

I had a visit from Kenneth from YouFibre as a part of my upgrade. Despite being his last job of the day, he had no issues in moving the ONT as I asked. Kenneth was kean, understanding, knowled... See more

Rated 5 out of 5 stars

Mauro and Eddie proven themselves to be experts in diagnosing and fixing the line fault. Quickly found the root cause and moved to re-splice damaged connection. We were back online within 40 minutes.... See more

Rated 5 out of 5 stars

Stephan and Sajid came this morning to rectify an incorrect installation. They were polite and friendly. They explained what they needed to do and ensured that I was happy with it. Once completed Saji... See more

Company details

  1. Telecommunications Contractor

Written by the company

Vea Telecoms , where our commitment to excellence drives everything we do. As a leading Maintenance and full turnkey telecommunications company, we prioritize customer satisfaction, innovation, and integrity in all aspects of our business. Our clear vision, robust strategic planning, and continuous dedication to improvement ensure that we deliver exceptional products and services tailored to meet your needs. With a customer-centric approach and a culture built on accountability, resilience, and gratitude, we strive to exceed your expectations every step of the way. Join us on our journey towards excellence and experience the difference with Vea Telecoms

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,980)

1,053 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Sajid and mdu were very efficient at…

Sajid and mdu were very efficient at fixing the internet, however had to wait all Easter bank holiday for the internet to be fixed so brsk, do better! Also rang twice on the phone for 40 plus minutes had listen to the most awful music! I've heard more cheerful music at a funeral!

7 April 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look