Clothing advertised looks beautiful. But easy to see that Ai and photoshop is used. I saw the same items advertised on another website. Called diaknit. Same product images, descriptions and format of... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
SCAM. Do not order from VCHICS. Pure Bait and Switch. They show beautiful, whimsical clothes, claiming they are made of cotton or linen. After I ordered and paid, it took weeks to get a shipping dates... See more
Company replied
I ordered a Tshirt in green but received one in dark gray with white stitching that was already coming loose. The size was ridiculously small. I have NEVER been so disappointed in an item that I've... See more
Company replied
stay away from it unless you want to waste money on a poorly made product. the images show clothing with texture, made of wool, not a lycra with color printed texture. this company is the reason every... See more
Company replied
2.3
Poor
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The absolute worst company I have ever…
The absolute worst company I have ever dealt with. Fraudulent pics that are not what you get. And no customer service for returns, they string you along with ridiculous requests till you just give up. DONT do it. Rip. off.
Reply to reply+++As stated above attempted numerous attempts at Support at Vchics. Writing a reply that pretends to care just verifies what I stated above. Will donate this junk to thrift store and take up with my credit card company as fraud. Should have read all the other reviews out there before ordering.
7 January 2026
Unprompted review
Reply from Vchics
Dear cathi miller,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
GARBAGE!!
GARBAGE!!! STAY AWAY ITS A SCAM! Ordered celtic knit sweater and received some sweatshirt like material (if it can be called that) that was dyed to look like knit. Chinese sizes so ordered a 4x and is still 4 sizes to small. Unbelievable... They are definitely false advertising
8 January 2026
Unprompted review
Reply from Vchics
Dear Anthony Dematteis，
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
If I could give it a zero star I would
If I could give it a zero star I would. What you see on thier website is not what you receive. Not even close. Buyer beware.
19 December 2025
Unprompted review
Reply from Vchics
Dear Jeff Murphy,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Very bad
Bad, everything, products misrepresented, described as knitted, not. Pictures on site misleading. Paid in dollars with tax, came from a ‘shop’ called Shoake in China. They ignored their own refunds and returns policy. Customer service fobbed me off then ignored me. Still trying to get my money back. I think there is nothing genuine about this site.
Even on TrustPilot they have a generic response. They have all of the information they have requested in their response already and it resulted in nothing. Do not shop with this company and if you have had a similar experience, I think you should raise it with international trading standards, as I have. Maybe together we can stop these scammers and fraudsters.
25 October 2025
Unprompted review
Reply from Vchics
Dear K Rds,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
stay away from it unless you want to…
stay away from it unless you want to waste money on a poorly made product. the images show clothing with texture, made of wool, not a lycra with color printed texture. this company is the reason everyone hates buying chinese products. They are for a buck scamming others. They do not care about building brand awareness, they just flood the social media with advertisements and create a rear poor product. I asked to cancel the order when I found that they are chinese based and they denied it. Really wish they get scammed by their business partners and go out of business.
7 January 2026
Unprompted review
Reply from Vchics
Dear Mingyar Echavarria,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
BUYERS beware!!
BUYERS beware!!! The products they are selling are not what they are advertising. I purchased leggings. Claimed to be knit heavy and warm. They are liars! Its cheap thin blend. I'm sending photos to Arizonas Attorney General.
Do not buy vChics products. Its a waste of your money. Quality is terrible. Not worth $10 but they sell for $30
5 January 2026
Unprompted review
Reply from Vchics
Dear Rian T,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
I ordered my gifts for Christmas for my…
I ordered my gifts for Christmas for my family and never received it .and trying to get a hold of them is even worse .Not sure how I'm gonna get my money back
15 November 2025
Unprompted review
Reply from Vchics
Dear Jessica velez,
Sorry for the inconvenience.
Can you tell us your order number?
We will check the status of the order for you.
Looking forward to your reply.
Best Wishes
I ordered two tops and some jewelry for…
I ordered two tops and some jewelry for my wife for Christmas. It arrived 3 weeks later and the quality and material was garbage. I wife asked, what is it made of? I'm not going to waste my time returning it. Their photos are great on their website but the actual product is truly cheap and garbage. Don't buy it!!!
4 January 2026
Unprompted review
Reply from Vchics
Dear Mark Hall,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
FRAUD
FRAUD. VCHICS is intentionally deceiving people with false advertisement. After reading all the other reviews, I too was fooled. Bought a pair of blue vintage knit leggings and received a purple spandex cheap print joke. What they advertise on their website is NOT what you get.
3 January 2026
Unprompted review
Reply from Vchics
Dear Janet Gosser,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
The ad shows a material that looks like knit its just a printed no texture.
The ad shows a material that looks like knit with a great design. It is a pre-printed fabric that should be used for a chair or table cloths. It was a Christmas present ,that after I read the reviews,I knew I made a dumb mistake. I went to Cabala's and bought a nice long garment that was real, not table cloth. stay away from them with there AI look!!
25 December 2025
Unprompted review
Reply from Vchics
Dear barry shepard,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
SCAM ALERT!!
SCAM ALERT!!! I ordered 1 Hoodie and 1 Coat with a hood over $120.00 USD ...NO PART OF THEM LOOKED LIKE THE PICTURE. CHEAP KNIT FABRIC, PRINTED ON PATTERN. AWFUL THESE PEOPLE MAKE TEMU LOOK LIKE A HIGH END HARRODS OR SAKS. DO NOT WASTE YOUR MONEY. I ordered these for a Christmas gift...I could not give them to anyone. I had to spend more money to get them something else...I am FURIOUS!!!
17 December 2025
Unprompted review
Reply from Vchics
Dear Mary Young,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Beautiful sweaters!
I liked the products displayed. However, when I checked my texts after I confirmed my purchase, I found you offered a 10% discount on my first purchase which I was too late to add. I hope this gets applied since I did contact you about it. Otherwise, everything was great.
27 December 2025
Unprompted review
Reply from Vchics
Dear Deborah Ralph,
Thank you very much for your feedback.
We will continue to strive to ensure that every customer is satisfied with our service and products.
Please rest assured that if you have already contacted our after-sales customer service, they will definitely handle your request promptly.
Wishing you all the best!
So bad. Don’t buy!
Blurry, cheap prints. The clothes look nothing like the pictures. I asked for a refund and they refused. Don’t be scammed. Stay away from this vendor.
24 October 2025
Unprompted review
Reply from Vchics
Dear Melina Montesino,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Scam company
The co. Is a scam . The sweaters I bought are junk . Do not buy from them .
8 December 2025
Unprompted review
Reply from Vchics
Dear William Timmins,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Taking this crap and other complaints…
Taking this crap and other complaints as well as site pictures to our State AG's Office. They have a great online fraud investigation team, I bought 5 things, good that I am. And the tracking all goes through European Union countries and massive time delayed.
Never buying again, not even asking for a b.s. refund. Just going to take it to our A.G.
25 December 2025
Unprompted review
Reply from Vchics
Dear Rick Townsend,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Products are very cheap quality
Instead of a blue wolf knit sweater I was sent a cheap pullover black wolf hoodie. Needless to say my grandaughter was very disappointed for Christmas because it was nothing like the blue wolf sweater that she was looking forward to for her gift. Shame, on this company.
7 December 2025
Unprompted review
Reply from Vchics
Dear Jane Field,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Excellent Product.
23 December 2025
Unprompted review
Reply from Vchics
Dear David Gregory,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Do not get snookered by Vchics
Vchics is just out to take your money, sell you something that does not look or fit as described and then never help you to resolve the issue. They continue to make it sound like they are going to help, but they never do anything.
Your Reply today 12/23/2025 is the exact email address that has not handled my request about 10 times or more, how is that response supposed to help anyone.
Please do not get fooled by this response from Vchics, that support email is the same email address that keeps giving me the run around. If Vchics really wants to help a customer, then they got my email address again today when I once again try to get help. If they ever help me, I will update this review. I would give Negative 5 stars if I could.
They send you an incorrect or too small of an item, they tell you, you must spend your money to return the item, the item they sent that is not the correct size, then offer a discount to keep this item that will not work for you, but never even send a discount. I figured a discount would be my safest way to go since they refuse to send me the size I need. I get nothing from them, and never trust their sizing. Something way too small has no use to me.
27 July 2025
Unprompted review
Reply from Vchics
Dear Mark R.,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
DO NOT ORDER FROM THEM
DO NOT ORDER FROM THEM. The clothes look nothing like what they advertise and you can not get your money back. It is a scam!
22 December 2025
Unprompted review
Reply from Vchics
Dear Joeli Monblatt Gutfleisch,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Deliver a tracking and update
Deliver a tracking and update.
And How About actually ship what I Paid For Order number 13576605
19 December 2025
Unprompted review
Reply from Vchics
Dear Perry,
Sorry for the inconvenience.
Can you tell us your order number?
We will check the status of the order for you.
Looking forward to your reply.
Best Wishes
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.