Amazing and friendly staff who make the process of ordering stoma support products easy. Very knowledgeable and helpful when discussing options. Nicola who owns the brand made me feel totally at ease... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Nic, Simon and the team are amazing. For 11 yrs now I have had all my underwear, swim wear, support wear and Prescription items from Vaniila Blush the quality is fabulous the staff and service beyond... See more
Company replied
These are lovely stoma pants, I love that there’s a variety of lovely feminine prints and that they are high waisted, which just about covers my scars. As I’m not long after my j-pouch removal/stoma s... See more
Company replied
The in store service is exceptional. Tailored to your specific needs. Nicola has vast experience of the requirements of the clients. The online services are superb. I had difficulty at first but, a ca... See more
Company replied
Company details
- Medical Equipment Supplier
- Disability Equipment Supplier
- Gastrointestinal Surgeon
- Medical Supply Store
- Pharmacy
Written by the company
Designed with dignity. Backed by experience. Vanilla Blush creates comfortable, supportive medical garments for people with a stomas, incontinence or abdominal wall and groin hernias. Founded by former Neuro Intensive Care Nurse and stoma patient, Nicola Dames. Our products combine clinical understanding with real-life experience. We are an NHS-approved supplier, operate across the UK and Europe, and are committed to providing expert, compassionate support to every customer.
Contact info
Unit 43 Dalmarnock Road, G40 4LA, Glasgow, United Kingdom
- 01417630991
- info@vblush.com
- vblush.com
Free Fitting Service.
4.8
Excellent
656 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Vanilla Blush Medical Ltd
Thank you, Angelino. Team VB
My item came quickly and was processed…
My item came quickly and was processed with professionalism
8 April 2026
Reply from Vanilla Blush Medical Ltd
Thank you, Jack. Team VB
Always the best service
Always the best service,
I absolutely love my products , so comfortable and give me confidence
11 March 2026
Reply from Vanilla Blush Medical Ltd
Thank you for the 5 star review, Bridget. Much appreciated. Team VB
Vanilla Blush are exceptional.
Nic is very professional and very friendly and the service from her and her team is always first class.
7 April 2026
Reply from Vanilla Blush Medical Ltd
Thank you very much for this review. Team VB
Reply from Vanilla Blush Medical Ltd
Thank you, Angus. Much appreciated. Team VB
Hassle free prescription service.
I like the fact when needing prescription garments I tell Nicola what I need and she does the rest. It so straightforward for me. Fantastic service. 😀😜
9 March 2026
Reply from Vanilla Blush Medical Ltd
Lovely comments, Ralph. Thanks very much. Team VB
Reply from Vanilla Blush Medical Ltd
Thank you, Shirley. Team VB
Reply from Vanilla Blush Medical Ltd
Thank you, John. Appreciate the review. Team VB
It took a while to process but we…
It took a while to process but we eventually got two vests for Richard and he is pleased with them,thankyou
9 March 2026
Reply from Vanilla Blush Medical Ltd
Yay, we got there in the end!. Thanks for the review. Team VB
It wasn't any problem getting my…
It wasn't any problem getting my product ordered and delivery service was brilliant and quick
9 March 2026
Reply from Vanilla Blush Medical Ltd
Thank you, David. We really appreciate the 5 star review. Team VB
Excellent as Always
Nic, Simon and the team are amazing. For 11 yrs now I have had all my underwear, swim wear, support wear and Prescription items from Vaniila Blush the quality is fabulous the staff and service beyond what you can award. The fact that Ostomates are within the company makes such a difference to understanding what we all face and why we should never feel we can't good. Thanks everyone
2 April 2026
Reply from Vanilla Blush Medical Ltd
What a wonderful review to read. Thank you Joss for taking the time to give us this 5 star review. We are delighted you are happy. Team VB
Reply from Vanilla Blush Medical Ltd
Thank you, Denise. Team VB
Very helpful with any concerns or…
Very helpful with any concerns or queries. Would highly recommend 👌
29 March 2026
Reply from Vanilla Blush Medical Ltd
Thank you, Heather, lovely comments. Team VB
My delivery was on time and my…
My delivery was on time and my underwear fits perfectly, I feel so comfortable in them and I don’t have any others thank you so much vanilla blush 😊💖
1 April 2026
Reply from Vanilla Blush Medical Ltd
Lovely to read, thank you, Janette. Team VB
Great personal and customer focused…
Great personal and customer focused service for products that are personal to the individual customer. Wish more companies could be so easy to deal with online.
27 February 2026
Reply from Vanilla Blush Medical Ltd
So kind of you, William. Delighted you are happy. Team VB
Great service item delivered on…
Great service item delivered on expected date no dramas, thank you
31 March 2026
Reply from Vanilla Blush Medical Ltd
Thank you, Kev. Really appreciate this. Team VB
Always pleasant to deal with nothing…
Always pleasant to deal with nothing too much trouble friendly and polite
30 March 2026
Reply from Vanilla Blush Medical Ltd
Thank you, Tanya. So kind of you to inform us. Team VB
Reply from Vanilla Blush Medical Ltd
Thank you, Moira, we are delighted to read. Team VB
Reply from Vanilla Blush Medical Ltd
Thank you, David. Team VB
Amazing customer service
Amazing customer service. Called to confirm details prior to orders. Very professional and made me feel at ease. Go above and beyond to help ☺️
30 March 2026
Reply from Vanilla Blush Medical Ltd
Lovely to hear, Heather. Thank you. Team VB
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