Vavoom Leasing Reviews 

74
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

From first contacting Vavoom the service I received was first class. The quotes I received for the cars I was interested in were extremely competitive and because of the service I received throughout... See more

Rated 5 out of 5 stars

Incredible service from Nick and the Vavoom team who went out of their way to help me when I was in a sticky spot! The way that they went above and beyond for me is incredible - thank you so much!... See more

Rated 5 out of 5 stars

Great experience with Nick from Vavoom. Nothing was too much trouble even when I had lots of queries. He was patient and knowledgeable. He was quick to respond to my questions and always explained eve... See more

Rated 4 out of 5 stars

Vavoom was an easy to use leasing company which was offered from my workplace. Nick was our account manager, he was very thorough and attentive meaning he was always on hand for queries and would an... See more

Company details

  1. Car Dealer
  2. Car Finance and Loan Company
  3. Car Leasing Service
  4. Finance Broker
  5. Motor Vehicle Dealer

Written by the company

Vavoom is the fresh and modern way to lease a vehicle. Electric or traditional engine vehicle leasing, done better. Vavoom, as a company, represents much more than a great quality service - it represents a personal connection between us and our customers, and the journey we embark on together. We work kindness and compassion into every aspect of our business, to ensure that what we do is always honest, transparent and that every customer is given the best treatment possible.


Contact info

4.8

Excellent

TrustScore 5 out of 5

74 reviews

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4.8

All reviews

(74)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Joanne at Vavoom was brilliant

Joanne at Vavoom was brilliant. She was really attentive and a great help in securing the best deal for my new vehicle. Coming from another leasing company to Vavoom was a big step for me after quite a few years but thanks to Jo it was made really easy with all of my requests and numerous emails responded to quickly and efficiently. The overall experience so far has been superb and I look forward to receiving my new car in a week or so.

1 August 2023
Unprompted review
Rated 5 out of 5 stars

Joanne was excellent in supporting me…

Joanne was excellent in supporting me in leasing my first vehicle. Informative without being pushy, available to answer all the questions I had quickly and efficiently, revising deals and providing various options on request. Nothing was too much trouble. I wouldn't hesitate to use this company again. Also very reasonably priced and much more affordable than other companies and dealerships.

1 June 2023
Unprompted review
Rated 5 out of 5 stars

Great Prices - Excellent Customer Service

VaVoom managed to create a very competitive deal for me and I can't wait to take delivery of my lease vehicle.

The customer service provided by Chris was excellent. This is my first experience of vehicle leasing and he took the time to patiently walk me through the process, listened with care, communicated often, and created a deal that fully met my needs.

Totally painless experience and would fully recommend Vavoom and Chris if your looking to lease a vehicle.

1 August 2023
Unprompted review
Rated 5 out of 5 stars

The only leasing company that did what they said they'd do.

Would you believe that Vavoom were the only company to call me back and follow up on my request.
Wayne was what really sold me on Vavoom - helpful, without being pushy and he called me back each and every time he said he would. He clearly answered all of my questions and helped me get the right car at the right price.
Sarah was very good too on all the documentation requirements and she also followed up when she said she would.
Excellent in every way.

20 June 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service from Chris

Fantastic customer service from Chris, he was so helpful and extremely patient with my lack of car knowledge! Chris got me a fantastic deal, I will definitely be using Vavoom Leasing again.

7 July 2023
Unprompted review
Rated 5 out of 5 stars

PCH Order 2023

With the current problems in the car industry due to chip shortages and delivery dates, plus being let down over the last couple of months with false promises from other companies, and rapidly losing faith in customer service; it was refreshing to find that both Wayne and Calum are extremely customer service orientated, as they pulled out all the stops over a few days to help me place a new PCH vehicle on order. I now look forward to hearing about the progress of my new vehicle in due course. Thanks guys its much appreciated. Bryan

20 June 2023
Unprompted review
Rated 5 out of 5 stars

Great Service

Great service provide by Wayne and the team, managed to process the order more or less within the same day which was so efficient. Very helpful and in regular contact through the whole process.

13 April 2023
Unprompted review
Rated 5 out of 5 stars

Delivered when no one else could

I cant thank Jonathan and Will enough for there help in sourcing a new Company car , which only took 2 hours from first call to the agreement being sent over . I would recommend anybody to speak with them or the Team . Fantastic

10 March 2023
Unprompted review
Rated 5 out of 5 stars

An excellent experience.

From first contact with Vavoom, Wayne was very proactive and went out of his way to make sure he found the best deal on our preferred car. He constantly kept us informed through the process with phone calls and emails. Once we had agreed the arrangements, Lynsey in admin. was efficient and friendly. The whole process was really great and we will have no hesitation in recommending Vavoom to our friends and colleagues.

10 March 2023
Unprompted review
Rated 5 out of 5 stars

Helpful staff and pain free

Wayne at Vavoom was really helpful and helped when I encountered difficulty being approved for finance with my new married name! Pain free process and I'm very happy with my lease car.

4 January 2023
Unprompted review

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