Bought two items of clothing which were of dreadful quality and absolute rubbish when they arrived. Returned them to be advised they were outside their 14 day return policy and instead the rubbish has... See more
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I purchased a couple of items from this company. Most recently I purchased a dress for an event that I have tonight. Through no fault of the company, it was delivered to the wrong house. Vavavoom were... See more
Ordered 3 dresses, received them the next day. Only wanted to keep one but kept 2 because they were so fab. Returned the second dress 2 days ago and have already received a notification that my refund... See more
I have used Vavavoom numerous times. I have bought some fabulous dresses from them. The clothes always arrive on time. Returns are so easy- the return label is included with your order, simply peel of... See more
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Company details
About Vavavoom.ie
Written by the company
Contact info
Blackthorn Business Park, A91K020, Dundalk, Ireland
- customerservices@vavavoom.ie
- vavavoom.ie
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Dress was damp and smelly
I received the dress I ordered, and it was damp and had a terrible smell. It seems like the issue comes from their warehouse because the wrapping tissue was dirty. I sent an email to Vavavoom and I didn't feel any empathy from them and certainly not valued as a customer. They just said, "Sorry to hear that but we are unable to credit or return". I wasn't expecting a refund since I told them had to wash the dress as I had a wedding the next day, but I was hoping for some sort of apology or "will look into this" kind of thing. I was quite disappointed to receive a "new" dress in such a condition.
Brillant service i always order for…
Brillant service i always order for next day delivery and it does be here 😀 and also no problems sending stuff back really quick refund i will continue to order from here i love it

Reply from Vavavoom.ie
Excellent service
Excellent service
Website easy to follow
Had my order within 3 days
I would highly recommend Vavavoom to my family & Friends.

Reply from Vavavoom.ie
Excellent service
Ordered at 5.29 Thursday ,didn't think I would get it before the weekend and it was there Friday morning at 9. Unreal service. Great value.

Reply from Vavavoom.ie
Not the same dress at all also the…
Not the same dress at all also the dress I received is large fitting

Reply from Vavavoom.ie
Fast Delivery
Blazers are fab but size up if you have bigger arms! Service amazing ordered at 1pm and I had my delivery in the post the next morning!

Reply from Vavavoom.ie
Great service
Ordered jeans , bodysuit, and a jacket , actually loved them all
Great fit , good quality and price and recieved within a few days ...

Reply from Vavavoom.ie

Reply from Vavavoom.ie
Late delivery
Ordered clothes Thursday before 5.30pm cut off for next day delivery, didn’t arrive until Tuesday (bank holiday).

Reply from Vavavoom.ie
Delivery was quick and the dress is…
Delivery was quick and the dress is beautiful and the fit is perfect

Reply from Vavavoom.ie

Reply from Vavavoom.ie

Reply from Vavavoom.ie
Great service so quick delivery &…
Great service so quick delivery & returns love that Irish company well done vavavoom

Reply from Vavavoom.ie
Wore the top and in warm weather it…
Wore the top and in warm weather it stained under the arm pits. Very poor quality material will not be wearing again

Reply from Vavavoom.ie
Dress arrived in a few days after…
Dress arrived in a few days after ordering..I am so happy with the dress. The quality was fantastic.

Reply from Vavavoom.ie
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