vauntdesign.com Reviews 322

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting that items are well-made, solid, and often exceed expectations in design and appearance. Many people appreciate the efficient and fast delivery service, with products arriving promptly and well-packaged to prevent damage. The overall service, from ordering to delivery, is frequently described as excellent and professional. However, some customers experienced issues with product quality, reporting scratches, inconsistent finishes, or items not matching their expectations based on online descriptions. A few people also encountered problems with delivery, including delays, wrong items being sent, or poor communication regarding order status.

What people talk about most

Product

Consumers generally express satisfaction with the product quality and design. Many reviewers praise items as... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the exceptional quality of items,... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and efficient delivery,... See more

Service

Customers had positive experiences with service. Many reviewers praised the exemplary customer service,... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the fast and efficient... See more

Based on these reviews

Rated 4 out of 5 stars

Delivery was quick and quality is good however there was a small scratch on one side of the upward struts and also the screw covers were hard to push on so that they were flush with the unit. We tri... See more

Company replied

Rated 5 out of 5 stars

Having bought a number of items from Vaunt both large, Larson table and bench and small , vase. I have been pleased with both the quality and delivery of the product. Communication is really good... See more

Company replied

Rated 5 out of 5 stars

We love the sideboard - it looks brilliant and feels very solid. The team was also very helpful and responsive to get it delivered at a date suitable for us. The cardboard box was slightly damaged... See more

Company replied

Rated 5 out of 5 stars

I bought a table, sideboard, and three bar chairs and couldn’t be happier with the quality – it’s absolutely incredible. The furniture was also really easy to assemble, taking minimal time and effort.... See more

Rated 5 out of 5 stars

I ordered 2 Wapu Woven Bar Stools Natural. Fast and efficient from ordering to delivery. Very well packaged so no damage in transit. Great looking stools, very well made. The seat is a bit harder than... See more

Company replied

Rated 5 out of 5 stars

I love the design of these two side tables, that make a staement in a subtle way, fitting into a 16th century house with a modern yet crafted vibe. Great products that arrived very carefully package... See more

Company replied

Rated 1 out of 5 stars

Terrible service and products!!! Paid over £400 for a marble console only to have the draw no longer close and the marble crack I. Half less than a year after purchase. Emailed support weeks ag... See more

Company replied

Rated 1 out of 5 stars

The most awful customer service and product. The listing stated imperfections but didn’t emphasis them all. I return the item , Vaunt charges me £55 for course collection.be sceptical before buying.... See more

Company replied

Rated 5 out of 5 stars

After 2 previous attempts with other companies where we were let down,it was so refreshing to have our order dealt with so professionally,promptly and efficiently. The product itself, a wooden stool... See more

Company replied

Rated 5 out of 5 stars

We have been super happy with all the items we purchased from VAUNT. The quality and design were excellent.. We had a slight issue with one of the screws and the customer service team couldn’t have... See more

Rated 5 out of 5 stars

We purchased the Larsen dining table and bench and are very happy with it! Ordering a big piece of furniture online is always a little daunting, but both the quality and design are impressive, and it... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic company! The designs and quality are incredible and some really different and unique items - the service is brilliant… a team that really believe in what they do! Will absolutely... See more

Company replied

Rated 5 out of 5 stars

Really impressed with how quickly the order arrived after being place. Lovely coffee table great quality. Arrived in perfect condition and exactly like the pictures. Would highly recommend!

Rated 5 out of 5 stars

Stoker stools purchased with cushions for kitchen island. Shipped quickly, well packaged, as described and first impressions are they’re good quality.

Company replied

Rated 5 out of 5 stars

I purchased the moxie coffee table and it’s beautiful, looks exactly how it is pictured on the website. It is beautifully made, the quality is exceptional, worth every penny. Delivery was spot on.

Company replied

Rated 1 out of 5 stars

I bought five barstools, the thread/rope came unravelled from the seat on one of them in less than one month. No response from them - poor aftercare so far. At the time before ordering 5 stools I as... See more

Company replied

Rated 5 out of 5 stars

Fast delivery, the guys even took it upstairs to the room I wanted which was super helpful. The piece is absolutely beautiful and great quality. Wish I could afford everything on there!!

Company replied

Rated 5 out of 5 stars

I LOVE my Palea Oak Slatted TV Stand. Stunning piece of funiture. Beautifully crafted and fits perfectly into my flat. Delivery worked well. Very pleased.

Company replied

Rated 5 out of 5 stars

I ordered a bench stool from Vaunt Design, and they delivered my order very quickly, but it was the wrong item. I contacted the company, and they responded promptly by arranging a return courier and d... See more

Company replied

Rated 5 out of 5 stars

The team at Vaunt seem to care about their customers. I have bought from them twice. The lampshade was different and well made. They quickly chased up the delivery company which was rather too slow at... See more

Rated 2 out of 5 stars

I have purchased VauntDesign Jord Stoneware Mug and Vaunt Design Aska Coffee Mugs set. Unfortunately, they were a bit of a letdown for me, given the glorious hand picked and unique style as advertise... See more

Company replied

Rated 1 out of 5 stars

poor customer service and no accountability. I’ve waited for the moxie marble coffee table since July. (I had to chase up what has happening, as they didn’t feel the need to let me know there... See more

Company replied

Rated 1 out of 5 stars

The products took 3 months to arrive. Bare minimum communication with updates during that time. When the 2 tables did arrive, they were both with issues. One had a scratch on it and th... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience with Vaunt Designs. Delivery was fast, and I absolutely love my new hallway table. Amazing quality and easy to assemble. Thanks again!

Company replied

Rated 5 out of 5 stars

I searched a lot for two bedside shelves, then I found the black metal ones from Vault. Ordered them, arrived very quickly, well packaged, heavy and good quality. They are now hanging either sid... See more

Rated 5 out of 5 stars

We love the furniture ordered from yourselves. It is well both well designed and made. The web photography and description accurately match the furniture we received .. Thanks

Company replied

Rated 5 out of 5 stars

The order was processed and delivery extremely fast. The most important part, however, is that the stools for our kitchen have exceeded our expectations. They are comfortable, practical & stylish. Mor... See more

Rated 5 out of 5 stars

I bought the Baldr black side table, which caught my eye as I was browsing online. I'm so glad I did- it's superb. It was quite a bold choice for me but I took a chance and I absolutely love it! I've... See more

Company replied

Rated 4 out of 5 stars

Bought some wooden hooks for robes. Lovely design and looks great. Only negative comments are about providing wall screws and the delivery company failed to deliver a couple of times.

Company replied

Rated 5 out of 5 stars

Purchased the Gunhild Marble console and bedside tables. Beautiful quality, packages extremely well. Great service, what more could you ask!

Company replied

Rated 5 out of 5 stars

I ordered a dinning table with bench and a console table. The quality is insane. Perfect customer service and deliveries on time. 100% recommended and now looking to buy bed tables :)

Company replied

Rated 2 out of 5 stars

I really liked the look of Vaunt; the website, the design of products, fair price points, and where and how the products are made by partners in India and other places. So I ordered shelves. They arri... See more

Company replied

Rated 5 out of 5 stars

Beautiful, unusual product, which caught my eye the moment I saw it. Really good price, very well made and the company is ethical, which counts for a lot.

Company replied

Rated 2 out of 5 stars

Delivered the wrong item then made me wait to receive the correct item (whilst they collected the wrong item), so I couldn't gift item when needed. I raised concern and got no reply - poor service... See more

Company replied

Rated 5 out of 5 stars

Loved the cabinet! Had a small issue with it which was dealt with efficiently and to our satisfaction. Will definitely shop there again.

Company replied

Rated 5 out of 5 stars

I really like the products ( Moroccan lamp shade and hanging black shelving unit). I’ve had 3 of the shelves previously do can put together easily now. They look great. And they arrived very quickly.... See more

Rated 5 out of 5 stars

Item arrived promptly and well packaged. Clear instruction on how to operate the clock. Item as described and now on the sitting room wall.

Company replied

Rated 5 out of 5 stars

Amazing quick delivery and quality of the product is amazing . We love our new coffee tables which we are using as bedside tables

Company replied

Rated 5 out of 5 stars

Beautifully made bar stools which fit perfectly in our new kitchen. Service was excellent and they arrived quickly.

Rated 1 out of 5 stars

Purchased a TV unit which is described as fluted wood. The quality is absolutely awful. This unit cost £800! The joins aren't consistent and the wood is so extremely rough! Spoke to the Vaunt Design a... See more

Rated 5 out of 5 stars

The side board is so stylish and good quality, lighten up my kitchen-diner. The delivery was weary efficient. I am so pleased I found this piece!

Company replied

Rated 5 out of 5 stars

I bought the wapu woven bar stools in taupe. Lovely colour. They are well made and simply stunning. They arrived well packaged, super quick delivery. Very happy with purchase.

Company replied

Rated 5 out of 5 stars

Absolutely love our plinth. Perfect to show off our lamp in our front room. Speedy delivery and excellent quality.

Company replied

Rated 5 out of 5 stars

Excellent product and service, we are very happy, stools look brilliant and delivery etc was flawless. Would recommend.

Company replied

Rated 5 out of 5 stars

Amazing customer service and I’m thrilled with the Baldr Black Coffee Table. The quality and beauty is amazing. I can’t wait to purchase more items for my home

Company replied

Rated 5 out of 5 stars

Great design and from placing the order to delivery was really quick and seamless, have been very impressed with the level of service

Rated 5 out of 5 stars

Fantastic service, goods sent out straight away, packaged very well 👌 wouldn't hesitate to use this company again.

Rated 1 out of 5 stars

Sent item too damaged to work and their customer service would not respond, so a refund or return has not been possible. Scam. Do not buy from here.

Company replied

Rated 5 out of 5 stars

From start to finish, exemplary Customer Service. Excellent product, fantastic range, will be back. Thank you!

Company replied


Company details

  1. Home Goods Store

Written by the company

Our timeless collections are lovingly curated by ourselves and Europes leading designers; forever paying homage to the Nordic aesthetic.


Contact info

4.2

Great

TrustScore 4 out of 5

322 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 84% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I LOVE my Palea Oak Slatted TV Stand

I LOVE my Palea Oak Slatted TV Stand. Stunning piece of funiture. Beautifully crafted and fits perfectly into my flat. Delivery worked well. Very pleased.

11 December 2025
Unprompted review
vauntdesign.com logo

Reply from vauntdesign.com

Hi Adam,

We are so happy you love your new TV stand! There is nothing better than finding that 'perfect fit' for your home.

It’s great to hear that the slatted oak design and the delivery met your expectations. Thank you for choosing us to help style your flat, we truly appreciate your support.

Kind regards,
The Vaunt Team.

Rated 5 out of 5 stars

Wapu Woven Bar Stool Natural

I ordered 2 Wapu Woven Bar Stools Natural. Fast and efficient from ordering to delivery. Very well packaged so no damage in transit. Great looking stools, very well made. The seat is a bit harder than I thought it would be but may be with time it will get a bit softer, and if I'm honest, the seat depth could be a little bit bigger in depth for just that extra bit of comfort because the backrest prevents you from moving back a bit further and I'm a size 10. I guess it's only for perching your bottom for short periods so I'm keeping them because they look soo good and unique.

4 December 2025
Unprompted review
vauntdesign.com logo

Reply from vauntdesign.com

Hi Sara,

We’re delighted that your Wapu Bar Stools arrived safely and that you're enjoying their unique design!

Thank you for the feedback on the seat comfort, as they are hand-woven, they can feel a bit firm at first but should settle nicely with use. We hear you on the seat depth as well, feedback like yours is exactly how we look to improve our products.

We’re so glad you decided to keep them, and we hope they continue to be a stylish 'perch' for your home for a long time to come!

Kind regards,
The Vaunt Team.

Rated 5 out of 5 stars

Great quality

Great quality, fast delivery, highly recommended!

15 December 2025
Unprompted review
vauntdesign.com logo

Reply from vauntdesign.com

Hi,

Thank you so much for the 5-star review! We’re thrilled to hear that you’re happy with the quality and that your order arrived so quickly. Nothing makes us happier than a 'highly recommended' from our customers. Enjoy!

Kind regards,
The Vaunt Team.

Rated 1 out of 5 stars

Shocking quality

Purchased a TV unit which is described as fluted wood. The quality is absolutely awful. This unit cost £800! The joins aren't consistent and the wood is so extremely rough! Spoke to the Vaunt Design and they said its the style! what a load of nonsense. This shouldn't be sold for more than £50. We now have to pay £65 to return it. Will NEVER use Vaunt Design again. Clearly source the cheapest rubbish and whack a huge price tag on it.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Quick delivery and excellent quality

Quick delivery and excellent quality

5 December 2025
Unprompted review
vauntdesign.com logo

Reply from vauntdesign.com

Hi Laurie,

Thank you for taking the time to leave us a review, we really appreciate it. We hope you're enjoying your new furniture...

Kind regards,
The Vaunt Team

Rated 5 out of 5 stars

Beautiful piece of furniture that came…

Beautiful piece of furniture that came promptly

1 December 2025
Unprompted review
vauntdesign.com logo

Reply from vauntdesign.com

Hi Paula,

Thank you for sharing your positive feedback!

We are delighted to hear that you love your beautiful new piece of furniture. We are also very pleased that your order arrived promptly. We work hard to ensure quick and efficient delivery, and your comment confirms we're meeting those goals.

Thank you again for choosing us!

Kind regards,
THe Vaunt Team

Rated 5 out of 5 stars

Really pleased with my order

Really pleased with my order - beautiful piece of quality furniture, which makes a statement in my home - fast delivery with excellent communication

1 December 2025
Unprompted review
vauntdesign.com logo

Reply from vauntdesign.com

Hi,

Thank you for leaving us such a great review.

It is wonderful to hear how pleased you are with your new furniture and that it makes a statement in your home.

Thank you so much for choosing us and for taking the time to share your positive experience!

Kind regards,
The Vaunt Team.

Rated 5 out of 5 stars

Amazing place

Brilliant service and loved our bar stools and pads. Steve was so helpful would highly recommend.

1 November 2025
Unprompted review
vauntdesign.com logo

Reply from vauntdesign.com

Hi Jane,

We're so happy we were able to help and it's great to hear you're loving your new stools.

Thank you for your kind words, it's much appreciated.

Regards,
The Vaunt Team.

Rated 5 out of 5 stars

Excellent product and service

Excellent product and service, we are very happy, stools look brilliant and delivery etc was flawless. Would recommend.

6 November 2025
Unprompted review
vauntdesign.com logo

Reply from vauntdesign.com

Hi Tim,

It's amazing to hear you're loving your new stools, and thank you for taking the time to leave us such a nice review.

Regards,
The Vaunt Team.

Rated 5 out of 5 stars

Beautifully made.

Beautifully made.
Loved the Olavi coffee table so much I had to order the side table aswell.

1 November 2025
Unprompted review
vauntdesign.com logo

Reply from vauntdesign.com

Hi,

Thank you for the great review.

We so pleased you love your Olavi coffee table and now have the matching side table. We hope you enjoy them for years to come.

Regards,
The Vaunt Team.

Rated 5 out of 5 stars

Beautiful quality

Beautiful quality. I’m going to order more things! Really good personal service and care. Thank you

14 November 2025
Unprompted review
vauntdesign.com logo

Reply from vauntdesign.com

Hi Gaynor,

Thank you for the brilliant review.

We're so pleased to hear you we're so happy with both our products and the service.

Kind regards,
The Vaunt Team.

Rated 5 out of 5 stars

Beautiful side table

I bought the Baldr black side table, which caught my eye as I was browsing online. I'm so glad I did- it's superb. It was quite a bold choice for me but I took a chance and I absolutely love it! I've had lots of compliments on it too. The service and delivery were great. I would thoroughly recommend.

27 October 2025
Unprompted review
vauntdesign.com logo

Reply from vauntdesign.com

Hi Mary,

Thank you for taking the time to leave us such a great review.

We're so glad to hear you're loving your new Baldr side table, and we really appreciate your kind words.

Kind regards,
The Vaunt Team.

Rated 5 out of 5 stars

Wooden pedestal

Great quality wooden pedestal fast efficient service, great to deal with a reputable company.

29 October 2025
Unprompted review
vauntdesign.com logo

Reply from vauntdesign.com

Hi Jeffrey,

Thank you for the great review.

We're pleased to hear you're happy with your new pedestal, we hope we can be of assistance again in the future.

Kind regards,
The Vaunt Team.

Rated 5 out of 5 stars

Moxie Coffee Table

I purchased the moxie coffee table and it’s beautiful, looks exactly how it is pictured on the website. It is beautifully made, the quality is exceptional, worth every penny. Delivery was spot on.

27 October 2025
Unprompted review
vauntdesign.com logo

Reply from vauntdesign.com

Hi Eliza,

We're so happy to hear you love your new Moxie Coffee Table and thank you for the awesome review.

Kind regards,
The Vaunt Team.

Rated 5 out of 5 stars

Absolutely love our plinth

Absolutely love our plinth. Perfect to show off our lamp in our front room. Speedy delivery and excellent quality.

6 November 2025
Unprompted review
vauntdesign.com logo

Reply from vauntdesign.com

Hi Donna,

Thank you for your great review.

We're so pleased to hear you're loving your new plinth and the service you received.

Thank you for choosing Vaunt Design.

Kind regards,
The Vaunt Team.

Rated 5 out of 5 stars

Absolutely fantastic company

Absolutely fantastic company! The designs and quality are incredible and some really different and unique items - the service is brilliant… a team that really believe in what they do! Will absolutely be buying from them over and over and would not hesitate to recommend them to anyone - really glad I’m came across them!

28 October 2025
Unprompted review
vauntdesign.com logo

Reply from vauntdesign.com

Hi Beth,

Thank you for the amazing review, we really appreciate your kind words. We're so glad to hear you love our products and we can't wait to assist you in the future.

Kind regards,
The Vaunt Team.

Rated 5 out of 5 stars

100% recommended

I ordered a dinning table with bench and a console table.
The quality is insane.
Perfect customer service and deliveries on time.
100% recommended and now looking to buy bed tables :)

29 October 2025
Unprompted review
vauntdesign.com logo

Reply from vauntdesign.com

Hi Julien,

Thank you for the great review!

We're pleased to hear you're loving your new furniture and are thinking about purchasing from us again.

Kind regards,
The Vaunt Team.

Rated 1 out of 5 stars

poor customer service and no…

poor customer service and no accountability. I’ve waited for the moxie marble coffee table since July. (I had to chase up what has happening, as they didn’t feel the need to let me know there was a delay in delivery)
It finally arrived this month and honestly the quality of nearly a £600 coffee table threw me off!
No explanation when shown photos of the poor quality but insulted with a 10% off price if I keep the item or request a return 😂🤭 of course I requested the return.

Saying that I was told this week a collection would take place yesterday, unfortunately I still have the table and no response since the beginning of the week.

Save your money and your time honestly. Company is piss poor. I will be doing a bank charge back for my money.

31 October 2025
Unprompted review
vauntdesign.com logo

Reply from vauntdesign.com

Hi Charmain,

We are truly sorry to read about the poor customer service and frustrating experience you've had with your order, from the long wait for your Moxie Marble coffee table to the issues with its quality and the subsequent return process. This is absolutely not the standard we aim to provide, and we sincerely regret the inconvenience and disappointment this has caused you.

We believe that our Customer Service team has since made further contact with you directly regarding this matter. Please be assured that we are treating your complaint with the utmost urgency to ensure a swift and satisfactory resolution.

Kind regards,
The Vaunt Team.

Rated 5 out of 5 stars

Great quality sideboard

We love the sideboard - it looks brilliant and feels very solid. The team was also very helpful and responsive to get it delivered at a date suitable for us.

The cardboard box was slightly damaged when it arrived but the actual sideboard was packaged up and protected very well so was absolutely fine!

20 October 2025
Unprompted review
vauntdesign.com logo

Reply from vauntdesign.com

Hi Hassan,

Thank you for taking the time to leave such a great review, we really appreciate it!

We're pleased to her you're loving your new sideboard and the service you received was just as good.

Kind regards,
The Vaunt Team.

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Gorgeous quality products and super fast delivery. Thank you!

27 October 2025
Unprompted review
vauntdesign.com logo

Reply from vauntdesign.com

Hi Vanina,

Thank you for leaving us a lovely review.

We're pleased to hear how happy you are with both the product and the service you received from us.

Kind regards,
The Vaunt Team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look