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Vaultcord Reviews 148

•
TrustScore 4.5 out of 5

4.6

Software Company•2 Locations
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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its reliability and ease of use, making processes fast and hassle-free. Many highlight the helpful and quick customer service, noting that support members are responsive and provide detailed information. The platform's features, such as member restoration and verification tools, are frequently mentioned as being smooth and effective, with some users appreciating the minimalist dashboard and seamless integration. However, some customers reported a decline in service quality over time, experiencing issues like server attacks and problems with member delivery. A few other people also felt that their support tickets were ignored or closed without resolution, particularly when dealing with critical server issues or corrupted backups.

What people talk about most

Service

Reviewers mention positive feedback about service, with many describing it as very good, reliable, and even... See more

Customer service

People report positive experiences with customer service, highlighting their helpfulness, professionalism,... See more

User experience

Consumers find the user experience to be positive, with many praising the minimalist dashboard, seamless... See more

Staff

Users describe positive interactions with staff, often highlighting their professionalism, clear... See more

Product

Clients share positive opinions on the product, with many reviewers finding it very useful and solid, even... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I mainly use Vaultcord to restore Discord members who previously verified through my bot, and it performs that role very well. The system reliably saves verified users and allows them to be re-added... See more

Rated 5 out of 5 stars

Very nice, been using them for a while. The thing I love about them is their support is very good, they have like 5 support members and respond very quickly, usually in minutes, and they will alw... See more

Company replied

Rated 5 out of 5 stars

I've been using VaultCord for a while now, and I’m really impressed with how smooth and reliable their services are. Setting up backups and restoring members is super easy, and their verification tool... See more

Rated 5 out of 5 stars

I’ve been testing out Vaultcord for several months now and it has completely changed how I run my Discord communities. The member restore feature is a life saver I know that if the server gets acciden... See more

Company details

  1. Software Company
  2. Computer Security Service
  3. Data Recovery Service
  4. Security Service

Written by the company

Discord recovery application. Restore your Discord server members, messages, and settings.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

148 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Very good Support

10 June 2025
Unprompted review
Vaultcord logo

Reply from Vaultcord

Thank you for taking the time to leave a review, we greatly appreciate it.

Rated 1 out of 5 stars

BS and false advertising

Bought members and were false advertised as 50% active and 90% of them are dead on top of that many left and there not way to contact support. Told to use live chat but when trying to use it only available to subscribers

22 May 2025
Unprompted review
Vaultcord logo

Reply from Vaultcord

Hi,

VaultCord does not sell members ourselves. You probably purchased access to someone's VaultCord server on a 3rd-party website such as followers.com

Also, it isn't true that you need to be a "subscriber" to use our live chat. You simply need to have a registered account and use our services. See picture https://r2.vaultcord.com/registered-users-only.png
If you don't have an account, how could you have had an interaction with us?

Best Regards.

Rated 5 out of 5 stars

This is a amazing service for all…

This is a amazing service for all Server on Discord, keep it up

8 April 2025
Unprompted review
Vaultcord logo

Reply from Vaultcord

Thank you BoostHub for the kind review! We greatly appreciate your business and if you ever need anything, please email us at abuse@vaultcord.com

- Best Regards

Rated 3 out of 5 stars

I was not satisfied with the premium…

I was not satisfied with the premium plan.

25 March 2025
Unprompted review
Vaultcord logo

Reply from Vaultcord

Please be more specific and I will gladly help you. Email abuse@vaultcord.com and we will help you with whatever question you may have.

- Best Regards

Rated 5 out of 5 stars

10/10, best back up service.

The service it’s self is 10/10, the support team is available an actual 24 Hours 7 Days A Week, never i ask for help no one replies, everyone is helpful! Found a bug, the support team fixed it in MINUTES! Worth every single penny and the best service in discord. Thanks vault cord !

6 March 2025
Unprompted review

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