I found our agent to be so much more than just someone processing orders behind an email. Intuitive, attentive, made the whole ordering process a breeze. After just a few emails, they understood exac... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
From the very beginning, I felt grateful for how professional and dedicated you were, and for taking my requests so seriously. The final result exceeded all my expectations—thank you so much! My... See more
Company replied
From day 1 the ordering process has been an absolute pleasure. It was swift and there was very good communication. Charles Zhou was ready to think with me to make changes and made sure i was content... See more
Serena was amazing from start to finish. She knew the product line you carried very well and help me find exactly what I was looking for. She helped me through the design process and guided me to th... See more
Company details
About Vast Gifts
Written by the company
Suzhou Vast Gifts Co., Ltd is one of the leading suppliers of metal crafts and promotional items in China. We have over 15 years of manufacturing experience in the industry. And our factory has obtained BSCI audit, and we are proud to have supplied products to many Fortune 500 companies.
offer a wide selection of customized products to fit all needs and budgets, such as enamel pins, keychains, challenge coins, embroidery patches, etc. We are strving to deliver our top-quality but also cost-effective products to the whole world.
And we welcome your ideas and inquiries and would be honored to help you create your custom products.
Refund Guaranteed for Quality Defects
Written by the company
- Your Satisfaction is our Top Priority
- We are committed to providing high-quality products and attentive service to ensure that every order meets your expectations. From prompt responses to careful production and on-time delivery, we strive to make your experience smooth and worry-free.
Guaranteed 10-DAY Delivery for Urgent Orders
Prioritize Your Order Here
Need it fast? We guarantee delivery in 10 days for urgent orders, backed by priority production and tracked logistics. Plus, get a free quote within 24 hours—share your specs, and we’ll reply with transparent pricing and expert solutions.
Contact info
335 Changjiang Rd., Kunshan, China, 215337, Kunshan, China
- 86-512-55232161
- sales@vastlinks.com
- vastpins.com
Your Reliable Partner in Promo Gifts
4.9
Excellent
1K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is the second time I have placed…
This is the second time I have placed an order with Serena. She is very prompt with her replies and has made this interaction very smooth and assured me of the same high quality as my first order. I do look forward to doing more business with her. Keep up the great work Serena and thank you for all your help!!!
2 January 2026
Unprompted review
Reply from Vast Gifts
Thank you for your continued support! We truly appreciate your trust and look forward to many more orders ahead!
Excellent product and service
The service was great, Serena was very friendly and guided me through the whole process. The enamel keyrings are gorgeous and great quality. Really fast delivery. 100% would recommend.
9 January 2026
Unprompted review
Reply from Vast Gifts
Thank you so much for your lovely review! We look forward to working with you again!
Quality Product& excellent customer service…
Mia provided excellent customer service as the pins produced were of amazing quality. Ordering 22,000 pins for our event Vast Gifts produced the pins and delivered in a matter of weeks. I would use Vast Gifts again with confidence.
9 December 2025
Unprompted review
Reply from Vast Gifts
Thank you for your great feedback! Mia will be thrilled to know her support made a difference. We truly appreciate your trust and look forward to working with you again!
Reply from Vast Gifts
Thank you for your wonderful feedback! We truly appreciate your continued orders and look forward to many more!
Very excellent experience!
It was my first time with vastgift and I highly recommand the services! I was taken in charge by Serena and she made all her possible to quickly anserw my multiples questions and request. She just helped a lot for my project. I recieved exactly the pins I wanted and on time thanks to her !!
7 January 2026
Unprompted review
Reply from Vast Gifts
Thank you so much for your kind feedback! Serena will be delighted to know she was able to support your project so well. We look forward to working with you again soon!
Multiple Design Police Challenge Coins
I ordered a large amount of several departmental designs of challenge coin. Jessica was extremely helpful and led me through the whole process expertly. The coins arrived and are absolutely first class. I have already ordered more.
7 January 2026
Unprompted review
Reply from Vast Gifts
Thank you for your wonderful feedback! We truly appreciate your continued orders and look forward to many more!
Reactive and professional team
Very reactive and professional team, competitive prices, and swift delivery. You don’t always know what to expect when ordering online, but the final result was very well made.
3 December 2025
Unprompted review
Reply from Vast Gifts
Thank you for your great feedback! We’re glad you were happy with our responsiveness, pricing, and the final result. We look forward to working with you again!
Really pleased with the key chains
Really pleased with the key chains. High quality, great service and a good price. Particularly, Nora could not have been more helpful which made the process painless.
6 January 2026
Unprompted review
Reply from Vast Gifts
Thank you for your kind words! We’re so glad you’re happy with the key chains and our service. Nora will be delighted to hear this. We look forward to your next order!
Fantastic service
Fantastic service, The pins are amazing, just like the matching design. I appreciate Charles Zhou's extraordinary service and patience.I highly recommend Vast Gifts' services; I will certainly order from them again.Thank you for everything, Cláudio Paour, Portugal
29 December 2025
Unprompted review
Reply from Vast Gifts
Thank you so much, Cláudio! We’re thrilled to hear you’re happy with the pins and the service. Your kind words mean a lot to us, and we truly appreciate your recommendation. We look forward to working with you again!
Promt and professional
They were very prompt with their responses and helped me decide what exactly I needed. I've never had a better experience and I will definitely be buying from them again. Amazing quality and well made!
Sophie,
29 December 2025
Unprompted review
Reply from Vast Gifts
Thank you for your kind feedback! It’s great to know you’re happy with the quality, and we truly appreciate your trust. We look forward to working with you again!
Delivered quality pins as promised.
Delivered quality pins as promised.
Thank you!
1 December 2025
Unprompted review
Reply from Vast Gifts
Your support means a lot to us. We look forward to working with you soon in the future!
Very nice team and great to work with
Very nice team and great to work with! I got 50 pins made and they are perfect! Great quality, from approving proof to delivery it was 12 days amazing for a bespoke product!
29 December 2025
Unprompted review
Reply from Vast Gifts
Thank you so much! We’re delighted to hear that you had a great experience and that the pins turned out perfectly. We truly appreciate your trust and look forward to working with you again!
Very professional
Very professional, and excellent support throughout the entire process! I ordered pins for an important project with a tight deadline, and Charles Zhou and team delivered with skill and dedication! Very fast shipping. I do recommend them.
18 December 2025
Unprompted review
Reply from Vast Gifts
Thank you for your kind feedback! We truly appreciate it and look forward to working with you again!
Preliminary service review
The service, customer contact, and the speed of placing an order are remarkably fast.
Fortunately, I was assisted by Serena; she responds promptly and efficiently.
Everything was arranged quickly.
I am currently waiting for the production and shipment, but I have full confidence in this.
25 December 2025
Unprompted review
Reply from Vast Gifts
Thanks for the great feedback! We’re glad Serena could assist you so efficiently. We’ll make sure your order is perfect and delivered on time.
Serena was very helpful and the key…
Serena was very helpful and the key rings I ordered were great quality
10 December 2025
Unprompted review
An absolute pleasure to shop here.
From day 1 the ordering process has been an absolute pleasure. It was swift and there was very good communication. Charles Zhou was ready to think with me to make changes and made sure i was content with the result. The delivery was quick and convenient, again with great communication. The keychains were beautiful, solid and well made. An absolute pleasure to shop here!
Bouke
22 December 2025
Unprompted review
Excellent Experience
Great communication, quick turnaround for digital mockup and production time. Very happy all around, thanks!
21 December 2025
Unprompted review
I contacted Charles for some custom…
I contacted Charles for some custom poker chips I wanted to order. Communication was on spot and the outcome was great!
Will order again! Thanks
Anthony from Hellas.
18 December 2025
Unprompted review
Amazing quality !!
The quality is better than expected! I’m so satisfied with the results. The work is so neat and it’s amazing to see my drawing into an emailed keychain! The team and Charles are so helpful! I really liked the communication. I’d love to work with them again 😍
I’m from Belgium 🇧🇪 I ordered November 17th and received the package December 9th ! I highly recommend! ✨
15 December 2025
Unprompted review
Out standing job
Since the first e-mail,
Charles was great and truly dedicated on my project.
All the ideas we change improve the project to a next level.
Thanks for your dedication
10 December 2025
Unprompted review
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