Varsity Tutors Reviews 

12,825
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 1,098 reviews, reviewers had a great experience with this company. Customers frequently praise the professional staff and dedicated tutors for being exceptionally patient, kind, and supportive during regular learning sessions. Many people note that lessons are highly engaging, making it easy for students to understand difficult concepts and greatly improve their overall academic confidence. The minority of people were dissatisfied with unexpected charges, surprise subscription renewals, and recurring monthly fees that appeared on accounts without any prior warning. Some consumers also mentioned that customer service representatives were unhelpful and difficult to reach when trying to resolve frustrating billing questions or disputes.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting that tutors are patient,... See more

Service

Clients share ambiguous opinions on service, with many reviewers expressing high satisfaction regarding... See more

User experience

Consumers find user experience to be positive, highlighting how easy it is to access helpful resources and... See more

Customer service

Customers had ambiguous experiences with customer service, as some reviewers praised knowledgeable agents and... See more

Payment

People report negative experiences with payment, expressing widespread frustration over unexpected charges... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our son's tutor, Sherri is outstanding. She is enthusiastic. She is intuitive and patient and kind and encouraging, which is exactly what our son needs as he has special needs enjoying his sessions wi... See more

Rated 5 out of 5 stars

Varsity tutors makes it so easy to get your student help in all areas, it was almost too good to be true. Our tutor is so sweet and patient and hits all the areas my child was struggling in for math a... See more

Rated 5 out of 5 stars

Ms Laura is a very professional and experienced teacher. She has been teaching my granddaughter for four years. She is very kind and patient, all my family love her.

Rated 5 out of 5 stars

Teresa is an amazing tutor! My granddaughter has several learning disabilities and math is a real challenge. In three lessons Teresa was able to correct our granddaughter’s counting issues. Teresa use... See more


Company details

  1. Educational Institution
  2. Association or Organization
  3. Class
  4. Private Tutor

About Varsity Tutors

Information provided by various external sources

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Varsity Tutors is an innovative education technology company that is revolutionizing how students and professionals learn. We focus on an individual’s needs and, through our state-of-the-art digital platforms, connect them to the best experts and personalized instruction to achieve any goal.

Learn More

Contact info

4.1

Great

TrustScore 4 out of 5

13K reviews

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4.1

All reviews

(12,825)

1,108 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

On track

So far after one session, my daughter seems to be very pleased with her tutor. The initial setup for this service was very easy and comprehensive. This process ensures a good experience.

22 September 2026
Rated 5 out of 5 stars

Pronunciation and reading.

Thank you so much for the Teacher James and I'm so grateful for his teaching. Because when met him yesterday one on one and I explained my difficult things: pronunciation and reading. And exactly he show me the main point I need to practice.
Thank you for Varsity Tutors and Varsity team.

21 September 2026
Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with Varsity Tutors. I was charged approximately $350 more than the amount I originally agreed to pay. When I questioned the charges, I was first told the extra cost was related to the type of tutor I selected. I asked for a detailed breakdown of the charges, and they said someone would call me back. That call never happened.
When I followed up again, I was given a completely different explanation. This time, they claimed the additional charges were because the tutor's sessions had gone over the allotted time. To verify this, I contacted the tutor directly and requested the session records. Not a single session had gone over the scheduled time.
After multiple phone calls and receiving different answers each time, I eventually gave up trying to get a straight explanation. In my opinion, this is not how a reputable company should operate. The inconsistent responses and lack of transparency were extremely frustrating.
The only positive part of my experience was the tutor herself. She was absolutely amazing and provided exceptional support. In fact, we ended up hiring her independently after she left the company. She told us that we were not the only family that had experienced these kinds of billing issues, and it seemed the company often placed the blame on the tutors.
If you're considering Varsity Tutors, I would strongly recommend carefully reviewing your billing statements and keeping detailed records of all communications. My experience left me feeling overcharged, ignored, and disappointed.

21 January 2026
Unprompted review
Varsity Tutors logo

Reply from Varsity Tutors

Hi John - Thank you for your feedback. It is always our goal to exceed your expectations and your feedback suggests you did not receive our best efforts. We would like to learn more about your experience and help in any way we can, unfortunately, we are unable to locate you with the contact information you have listed. Could you please respond to your email for your contact email sent through Trustpilot with the Contact information related to the Varsity Tutors account? You can also feel free to email us directly at customer-experience@varsitytutors.com with your Name, Email Address, Phone number and a screenshot of this review in order for our Client Experience Team to assist you. - The Varsity Tutors Client Experience Team

Rated 1 out of 5 stars

I did not learn anything

I did not learn anything. The tutor spent too much time telling me I was “doing it wrong”. She told me that people who are my age don’t really understand computers. I ended the session when she said that.

21 September 2026
Varsity Tutors logo

Reply from Varsity Tutors

Hi Jennifer- Thank you for your feedback. It is always our goal to exceed your expectations and your feedback suggests you did not receive our best efforts. We would like to learn more about your experience and help in any way we can. A member of our Client Experience Team will be reaching out to you soon. - The Varsity Tutors Client Experience Team

Rated 1 out of 5 stars

Premium prices for bottom-tier service

Save your money and look elsewhere. Working with Varsity Tutors has been an exercise in absolute frustration, and the entire experience felt like an expensive waste of time.
From the start, scheduling was a complete logistical nightmare. The assigned tutor was virtually never available at our agreed-upon times and constantly pushed to reschedule for slots that made zero sense for our household. Instead of reliable academic support, we spent half our time managing endless rescheduling requests and playing calendar tag.
When sessions actually took place, the instruction was shockingly poor. The lessons felt completely uninspired, lazily thrown together at the last minute, and entirely devoid of any tailored curriculum or thoughtful preparation. There was no real effort to engage, evaluate progress, or deliver meaningful instruction—just someone going through the motions to run out the clock.
Varsity Tutors charges premium, top-of-the-market rates, but what you actually receive is substandard, disjointed, and ineffective. For the exorbitant prices they demand, you expect professionalism, consistency, and noticeable results. Instead, you get low-effort tutoring behind a glossy sales pitch. Do not waste your budget here.

1 July 2026
Unprompted review
Varsity Tutors logo

Reply from Varsity Tutors

Hi Andre- Thank you for your feedback. It is always our goal to exceed your expectations and your feedback suggests you did not receive our best efforts. We would like to learn more about your experience and help in any way we can. A member of our Client Experience Team will be reaching out to you soon. - The Varsity Tutors Client Experience Team

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