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Varo Bank Reviews 

5,505
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 1,900 reviews, reviewers had a great experience with this company. Customers consistently praise the seamless and simple user experience, finding it easy to sign up and navigate the banking app. Its efficiency and flawless design are highly regarded. Many appreciate the convenience and reliability of the service, noting direct deposits arrive early and the advance payment option provides significant help. However, some customers noted difficulties reaching live agents and reported inconsistent responses from customer support. Others experienced longer check clearing times, issues with advance amounts decreasing or becoming unavailable, and challenges with transferring or accessing deposited funds, including problems with features like Zelle.

What people talk about most

Payment

Users describe ambiguous interactions with payment, with some customers experiencing significant issues such... See more

User experience

Customers generally report positive experiences with the user experience, finding the app easy to use,... See more

Service

Clients share positive opinions on service, with many reviewers describing it as a great banking experience... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with some customers praising the easy-to-use app... See more

Application

Customers consistently note positive experiences with the app, praising its user-friendly interface, ease of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Varo has average check clearing waiting times. They have cash advances. They have a credit builder card. The cash load is not free but relatively easy even though the limit is pretty low. They do no... See more

Company replied

Rated 4 out of 5 stars

I enjoy the various Locations to load my Varo Debit Card and Varo Credit Card. When shopping, sometimes, I spend money periodically and while I"m at the business. I can load funds so I don't have to s... See more

Company replied

Rated 5 out of 5 stars

I have alot going on knowing exactly when my money will be deposited help alot with someone has anxiety. I just wish the app would be little bit better for people that has vision disability I have a... See more

Company replied

Rated 5 out of 5 stars

Simple to sign up and get started. The tools make understanding your options easy. I would ignore a lot of the noise they generate after you get started of lines of credit or the secured card. Those p... See more

Company replied


Company details

  1. Bank
  2. Financial Institution

About Varo Bank

Written by the company

Varo Logo

Take control of your money.

Join a bank that sets you up for a better financial future. From getting your paycheck 2 days early to no-fee banking to cash advances when you need them, peace of money starts here.

FDIC Logo

FDIC insured – backed by the full faith
and credit of the U.S. government.

Trustpilot Varo Banner
Varo Product Page

Free Banking

No monthly fees, 40,000 fee-free ATMs, and cash deposits for $0 at over 7,000 CVS nationwide.1  

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* Loans and optional services have fees

Varo Product Page

Early Direct Deposit

Get paid up to 2 days early when you set up your direct deposit with Varo.2  

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Varo Product Page

Varo Advance

One of the highest cash advance amounts around. Once qualified, borrow up to $250 instantly and $500 over time.3  

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Varo Product Page

High APY Savings

Save more with our super high Annual Percentage Yield. Earn 5.00% on your first $5,000.4  

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Varo Believe Credit Builder

No interest, no fees, no credit history required. Just an easy way to build your credit.5  

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Varo Product Page

Varo Line of Credit

The best way to access cash when you need it. Borrow between $600-$2,000. Eligibility required.6  

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Varo Product Page

Varo to Anyone

Send money to anyone, no matter where they bank. It’s fast, free, and secure.

Learn More
CNBC Logo

1 Fees apply to out-of-network withdrawals & cash deposits, Varo Advance, and Varo Line of Credit. A full list of Varo fees can be found here.

2 We give you access to your direct deposits from employer and government payers on the day we receive them, which is typically up to 2 days earlier than your scheduled pay date.

3 Based on April 2024 internal Varo research among single standalone loans with repayments of 30 days or less, no subscription fees or early wage payment requirements. Varo Advance(VA) is a small dollar line of credit. Initial limits range from $20-$250, work your way up to $500 over time. Fees range from $1.60 - $40 based on loan amount. Current limit can be viewed in the Varo App. Only one outstanding advance at a time, must be repaid in full prior to requesting a new advance. Varo Bank Account, with minimum Qualifying Direct Deposit (QDD) of $800 in current or previous calendar month required. Limits and eligibility evaluated daily and may change at any time. Qualifying direct deposits are electronic deposits of your paycheck, pension or government benefits (such as Social Security or unemployment) from your employer or government agency to the extent that can be identified. Tax refunds and government stimulus payments, Person-to-Person payments (such as Venmo or Varo to Anyone), and funds deposited using a Varo routing number are not considered a direct deposit. Add'l qualifications apply.

4 Annual Percentage Yield (APY) is accurate as of December 11, 2024. Start earning 2.50% APY, then qualify to earn 5.00% APY on your balance up to $5,000.00 next month by 1) Receiving direct deposit(s) totaling $1,000 or more; and 2) End the month with a positive balance in all your Varo Accounts. Qualifying direct deposits are electronic deposits of your paycheck, pension or government benefits (such as Social Security or unemployment) from your employer or government agency to the extent that can be identified. Tax refunds and government stimulus payments, Person-to-Person payments (such asVenmo or Varo to Anyone), and funds deposited using a Varo routing number are not considered a direct deposit.

5 Varo Believe is a secured credit card designed to help you build credit; however, a variety of factors impact your credit and not all factors are equally weighted. You must add money before using, money added sets the spending limit. Funds spent are held in your Varo Believe Secured Account to pay off any balance in full monthly, when due. Quals apply.

6 The Varo Line of Credit (VLOC) is a short term loan with credit limits ranging from $600 - $2000. A flat fee of $60 to $400 is assessed with each advance based on the amount. Once qualified your credit limit may fluctuate based on a variety of factors. You may only take one VLOC advance out at a time. Eligibility and/or credit limit information is available in the Varo App. Quals apply.


Contact info

4.1

Great

TrustScore 4 out of 5

6K reviews

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1-star

Asks customers to review

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4.1

All reviews

(5,505)

1,782 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service is 10

Best service from a card provider since the last 6 years

9 July 2026
Varo Bank logo

Reply from Varo Bank

Thank you so much for sharing! At Varo, we’re committed to making banking empowering for everyone. We’re here to help people reach their financial goals, every step of the way!

Rated 5 out of 5 stars
Varo Bank logo

Reply from Varo Bank

Thank you so much for sharing! At Varo, we’re committed to making banking empowering for everyone. We’re here to help people reach their financial goals, every step of the way!

Rated 1 out of 5 stars

Nice works great

Nice works great

11 July 2026
Varo Bank logo

Reply from Varo Bank

At Varo, service and simplicity are a priority. Thank you for taking the time to share this experience! We look forward to continuing to serve our customers for many years to come.

Rated 5 out of 5 stars

Im cool

I just don't understand why it took do long to verify my account

1 July 2026
Varo Bank logo

Reply from Varo Bank

We appreciate those who chose Varo. Unfortunately, all applications may not have met our account opening verification requirements but we hope all applicants are able to find a bank that fits their needs. That's the reason sometimes verification process takes time.

Rated 1 out of 5 stars

I'm upset my card was locked and yet a…

I'm upset my card was locked and yet a transaction still went through taking every penny I had saved for a bill.

10 July 2026
Varo Bank logo

Reply from Varo Bank

IID: 7359a022-f466-4294-bf44-ad521984d890_20260506
The customer left a negative review because a transaction went through even after they locked their card and wanted to raise a concern

Review Response: We appreciate your review and we assure you that this is not an experience we want our customers to have. We want to better understand the issues you’ve been facing and provide some ways forward where we can. Though we can’t directly assist here, our 24/7 live chat support is available in the Varo app— just select My Varo > Help and support > Chat with us and our chatbot will guide you through your issue and get you connected to a live agent if needed. We’re dedicated to getting this resolved for you.

Rated 4 out of 5 stars

The app is very user friendly

The app is very easy to use

10 July 2026
Varo Bank logo

Reply from Varo Bank

This feedback makes our day! At Varo, we strive to create a streamlined banking experience that helps people thrive. Knowing that we’ve been able to do that means the world to us! ♥️

Rated 1 out of 5 stars

I've been a loyal customer for over 5…

I've been a loyal customer for over 5 years had minor inconveniences over the years which could be overlooked but because of a payroll problem over 4th of July my line of credit was 1 day late so they decided to cancel my advances and further line of credit after building that trust with hundreds of advances and never having a late payment in 5 years . Excuses only done through chat of our system is automated and cannot be overridden doesn't make me really comfortable knowing there is no human control over funds. I will be canceling all my accounts and direct deposit.

9 July 2026
Unprompted review
Varo Bank logo

Reply from Varo Bank

The customer left a negative review because they were not happy with the advance eligibility

Review Response: We appreciate your review and we assure you that this is not an experience we want our customers to have. We want to better understand the issues you’ve been facing and provide some ways forward where we can. Though we can’t directly assist here, our 24/7 live chat support is available in the Varo app— just select My Varo > Help and support > Chat with us and our chatbot will guide you through your issue and get you connected to a live agent if needed. We’re dedicated to getting this resolved for you.

Rated 5 out of 5 stars

Love the fact that I can borrow money…

Love the fact that I can borrow money in between payday if needed.

1 July 2026
Varo Bank logo

Reply from Varo Bank

We’re thrilled to hear about your positive experience! Varo’s mission is all about making banking more inclusive. Thank you for trusting us on your journey—we’re excited to keep supporting you!

Rated 1 out of 5 stars

These people are not trustworthy at…

These people are not trustworthy at all. They will work with you as long as you have money flowing through you account. If you don't have any money in there for awhile, they will cancel your checks and lock you out of my account. I wish I didn't trust Varo today with my money. I wrote all over my check and then deposited it only to be locked out of my account and suspended. I've already talked to the people that issued the check and they said they will be re issuing it and if there are any issues, then we will be looking at fraud. Stay away from these guys and find a real bank.

8 July 2026
Unprompted review
Varo Bank logo

Reply from Varo Bank

The customer left a negative review because they were locked out of their account

Review Response: We appreciate your review and we assure you that this is not an experience we want our customers to have. We want to better understand the issues you’ve been facing and provide some ways forward where we can. Though we can’t directly assist here, our 24/7 live chat support is available in the Varo app— just select My Varo > Help and support > Chat with us and our chatbot will guide you through your issue and get you connected to a live agent if needed. We’re dedicated to getting this resolved for you.

Rated 1 out of 5 stars

Terrible customer service

Terrible customer service, AI bot most of the time giving you basic responses. Then the representatives have no answer or help at all. I had Zelle service this morning and then none all of a sudden. Said it was "system generated". Well maybe it shouldn't be automated or generated unless they are sure we can keep it. Such a mess and makes it more complicated for me for no reason.

8 July 2026
Unprompted review
Varo Bank logo

Reply from Varo Bank

The customer left a negative review because they were not happy with the AI Bot service while they tried reaching out to Varo for some concerns.

Review Response: We appreciate your review and we assure you that this is not an experience we want our customers to have. We want to better understand the issues you’ve been facing and provide some ways forward where we can. Though we can’t directly assist here, our 24/7 live chat support is available in the Varo app— just select My Varo > Help and support > Chat with us and our chatbot will guide you through your issue and get you connected to a live agent if needed. We’re dedicated to getting this resolved for you.

Rated 5 out of 5 stars

Nice like it was recommend buy a…

Nice like it was recommend buy a co-worker to join this 💯

8 July 2026
Varo Bank logo

Reply from Varo Bank

We’re thrilled to hear about your positive experience! Varo’s mission is all about making banking more inclusive. Thank you for trusting us on your journey—we’re excited to keep supporting you!

Rated 5 out of 5 stars

A better way to do banking without…

A better way to do banking without going to the bank.. I love varo bank!!! Chime and go2bank suck!!! Visit varo bank website and you would like what they offer for banking with a debit card 4 sure.....

8 July 2026
Unprompted review
Varo Bank logo

Reply from Varo Bank

We’re thrilled to hear about your positive experience! Varo’s mission is all about making banking more inclusive. Thank you for trusting us on your journey—we’re excited to keep supporting you!

Rated 5 out of 5 stars

Excellent service with the company

Excellent service with the company

8 July 2026
Varo Bank logo

Reply from Varo Bank

We’re thrilled to hear about your positive experience! Varo’s mission is all about making banking more inclusive. Thank you for trusting us on your journey—we’re excited to keep supporting you!

Rated 5 out of 5 stars

Transparent company with a fairly easy…

Transparent company with a fairly easy to use app

8 July 2026
Varo Bank logo

Reply from Varo Bank

We’re thrilled to hear about your positive experience! Varo’s mission is all about making banking more inclusive. Thank you for trusting us on your journey—we’re excited to keep supporting you!

Rated 5 out of 5 stars

everything mostly the connivence

everything mostly the connivence

7 July 2026
Varo Bank logo

Reply from Varo Bank

We’re thrilled to hear about your positive experience! Varo’s mission is all about making banking more inclusive. Thank you for trusting us on your journey—we’re excited to keep supporting you!

Rated 3 out of 5 stars

Just don’t like that I cannot try the…

Just don’t like that I cannot try the borrow up to 2000 feature because it connects with plaid and won’t register my incoming direct deposits from employer I don’t have bank to connect it with I think should have feature for people like me to be able to apply for loan and not have to connect bank info I’m sure I’m not the only person that does not have a bank to connect

1 May 2026
Varo Bank logo

Reply from Varo Bank

IID: 0b82d967-3f4f-4589-a5c2-3be14deaea2c

The customer left a negative review because they were not happy with the Borrowing limit at Varo

Review Response: We appreciate your review and we assure you that this is not an experience we want our customers to have. We want to better understand the issues you’ve been facing and provide some ways forward where we can. Though we can’t directly assist here, our 24/7 live chat support is available in the Varo app— just select My Varo > Help and support > Chat with us and our chatbot will guide you through your issue and get you connected to a live agent if needed. We’re dedicated to getting this resolved for you.

Rated 1 out of 5 stars

0 customer service… holds refunds…

0 customer service… holds refunds forever. I’ve been with Wells Fargo forever. I decided to give Varo a chance. The MAJOR, MAJOR, MAJOR CON: Amazon refunds, with WF once you get the refund email/text from Amazon it was in my WF account within 1 hour. With Varo I’m on the 6th day and still waiting. Varo just can’t compete with bigger legitimate banks

7 July 2026
Unprompted review
Varo Bank logo

Reply from Varo Bank

The customer left a negative review because they were not happy with the refund timeframe in Varo

Review Response: We appreciate your review and we assure you that this is not an experience we want our customers to have. We want to better understand the issues you’ve been facing and provide some ways forward where we can. Though we can’t directly assist here, our 24/7 live chat support is available in the Varo app— just select My Varo > Help and support > Chat with us and our chatbot will guide you through your issue and get you connected to a live agent if needed. We’re dedicated to getting this resolved for you.

Rated 5 out of 5 stars

5 star app!!

7 July 2026
Varo Bank logo

Reply from Varo Bank

We’re thankful for the loyalty. We’re here to help customers reach financial goals with a system that is accessible. To more years ahead! 🎊

Rated 5 out of 5 stars

varo is no nonsense straight forward.

varo is no nonsense straight forward.
easy to use,

6 July 2026
Varo Bank logo

Reply from Varo Bank

We’re thankful for the loyalty. We’re here to help customers reach financial goals with a system that is accessible. To more years ahead! 🎊

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