Varley Reviews 2,178

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 743 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the excellent quality of the products, which are described as beautiful, soft, and well-made. Customers found the ordering process easy and straightforward, with many expressing satisfaction with the fast and seamless delivery service. The packaging consistently received praise for being beautiful and well-presented, adding to the overall positive impression. Many people also commended the exceptional customer service, noting helpful and responsive interactions. However, some customers experienced issues with the return and refund process, describing it as terrible and leading to frustration. A few people also reported problems with order accuracy, such as receiving incorrect items or incomplete deliveries. Additionally, some reviewers found the sizing of certain garments, particularly trousers, to be unusually long or difficult to match due to varied color shades.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its high quality, luxurious feel,... See more

Quality

Customers had positive experiences with quality, consistently praising the high standard of products and... See more

Delivery service

People report positive experiences with delivery service, consistently highlighting its speed and efficiency.... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process easy and... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything went really smoothly when the garments arrived they were beautifully wrapped giving a first impression of the quality of the garments inside. These were exactly as I imagined them to be. Th... See more

Rated 5 out of 5 stars

This was my first experience of buying from Varley and it was faultless from start to finish. My clothes were beautiful in both softness and style. I went on to read more about the Company and how t... See more

Rated 5 out of 5 stars

I absolutely love Varley. They are my new favourite! Website is easy to navigate. Ordering is easy. Fast delivery, beautifully packaged. Quality of clothing amazing. Pricing a little high, but so wor... See more

Rated 5 out of 5 stars

The most beautiful shorts, track suit bottoms and sweatshirt. The perfect clothes to travel in. The order arrived very quickly and beautifully packaged. As I hadn’t ordered from Varley before I orde... See more


Company details

  1. Women's Clothing Store

Written by the company

A contemporary fashion brand for the modern woman. Varley offers year-round collections, featuring knitwear, outerwear, and everyday staples, complemented by active pieces to create an elevated wardrobe for how you live and move.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

Wrong item

Hi I love my purchase, but unfortunately, one of the items is not the one I ordered.

5 May 2026
Varley logo

Reply from Varley

Hello,

Thank you for bringing this to our attention.
We are sorry to hear that you received the incorrect item. This is not the standard we aim to uphold, and we understand how frustrating this must be. While rare, picking errors can occur in the warehouse, and we deeply regret the inconvenience this has caused. A member of our team has reached out to you to help resolve this promptly. We appreciate your patience.

Best,
Varley Customer Care

Rated 5 out of 5 stars

Great website

Great website , clothes are excellent quality & look amazing . This is my first purchase but won't be my last . Delivery was very prompt ,& packaging was superb.

30 April 2026
Rated 5 out of 5 stars

Good quality

Really pleased with my hat it arrived quickly and was beautifully presented in a box with tissue paper and with my name on the packing slip! Hat is really good quality and soft. Will definitely use again

29 April 2026
Rated 5 out of 5 stars

Amazing!

Fast and efficient delivery, but best of all the tops I purchased are beautiful. So incredibly soft, so flattering, and just the perfect addition to my wardrobe. Have instantly gone back to purchase more things!

1 May 2026
Rated 5 out of 5 stars

Varley is very responsible

Varley is very responsible, values their name in the market, thus is responsive and accommodating, helping in any way they can to assure a satisfied customer.
I have been very pleased with my dealings with their customer service representatives - and highly recommend Varley to all.
Lorraine

20 April 2026

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