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VaporNation Reviews 4,250

•
TrustScore 4.5 out of 5

4.3

Vaporizer Store
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See what reviewers are saying

Rated 5 out of 5 stars

Have used for months - works right everytime. Wanting to replace the heating element allowed me to find out that the whole thing seems very quality. It is even "designed for disassembly", making clean... See more

Rated 5 out of 5 stars

I am a recent cancer patient. Although I used pot in college, that has been a very long time ago. The sales person did an excellent job guiding me through my special needs compared to your product lis... See more

Rated 3 out of 5 stars

Hours later info re: requests made via both your Twitter acct & your website NO REPLY! Response to customer queries must not be a customer care priority? You wont answer my questions you won’t get m... See more

Company replied

Rated 5 out of 5 stars

Great transaction. With a promo code, decent price, & free shipping. What more could a customer ask for? Nothing. But 2 nice little gifts were included anyway! Thanks VaporNation! They were appreciat... See more

Company details

  1. Vaporizer Store
  2. Tobacco Shop

Information provided by various external sources

VaporNation was founded in 2008 with a clear objective – providing our customers with the largest vaporizer selection paired with a seamless shopping experience. With that as our guiding mission statement, we strive to ensure our customers remain the top priority, with innovation and education at the heart of our approach. We provide the very best customer service by offering Live Chat assistance and helpful telephone support. This ensures that our customers have immediate access to our "Vapor Experts" who can answer questions and provide guidance for each vaporizer purchase.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

I really like the site, One Improvement...

I really like the site, and they have a lot of product available
REASON FOR 4 STARS
Coming Soon...

While I appreciate that the site is increasing their inventory, it is frustrating to those of us looking for a specific item to see "Coming Soon..."
IF YOU DON'T HAVE IT, DON'T LIST IT.
I think I would prefer to see it say "Out of Stock" that way it appears like you are actually selling the item and are waiting on more supplies, coming soon is a tease

I will be back to shop again, this is just something that I see as very annoying enough so that I just spent 10 minutes typing this out

9 April 2019
Unprompted review
Rated 5 out of 5 stars

I spoke ti Caitlin

I spoke ti Caitlin, who was very knowledgeable and patient with all of my questions. She was also very polite and courteous

8 April 2019
Unprompted review
Rated 1 out of 5 stars

Didn't receive the vape I purchase.

Didn't receive my vape with my FedEx package, just a bunch of random junk (e.g. sticker, silicone case, etc). The case was especially a slap in the face, since I don't even have a vape to put it on. When I contacted support they said "uh I dunno, maybe it was backordered or something." Now I'm waiting on an email from operations that may or may not come. Oh, and another week (at least) of waiting for it to actually come. I even took work off today so that I could be home when the package arrived because my packages have been taken from my apartment doorstep in the past. I'm seriously frustrated, and in hindsight would have gone with a different seller.

Ben

5 April 2019
Unprompted review
Rated 5 out of 5 stars

I had a great deal of luck here…

I had a great deal of luck here Cheapest price hands down...I didn't look for a coupon! I should have. I am still happy and I would recommend this to friends and family. The reviews helped me make up my mind...Soooooo that was a big +

29 March 2019
Unprompted review
Rated 5 out of 5 stars

I still remember my first purchase

I still remember my first purchase! Which was the APX Vape its been two years and it's finally died on me, hope this one serves even better! Always great business never had any issues! Keep up the good work!

29 March 2019
Unprompted review
Rated 5 out of 5 stars

5 stars

5 stars: Excellent – no reservations, I would recommend this company to anyone.

28 March 2019
Unprompted review

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