The Vapium Lite is my first vaporizer. Is using a vapourizer supposed to feel like ... nothing? Oh, somewhere in the multipIe draws I got a brief bit of flavor. No visible smoke. And after a while I... See more
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The Vapium Lite is a decent portable device that is affordable. It is very portable and hides conveniently in your hand. The built in stir tool makes it even more worth it. It's simple to use and p... See more
Company replied
professionally engineered tool. owned over a year, 2,000 cycles +, dropped in water with usb port open, still works like new. Maximal THC extraction with the adjustable control settings, great bluet... See more
Thin clouds, not much flavor (this is the first model). Chamber rubber band is a necessity otherwise the chamber lid falls off the the herbal materials gets all over. The magnet is not strong enough... See more
Company details
Information provided by various external sources
Reliable tools for the bold vapor enthusiast - those who need durable portable devices that can perform wherever the trail may lead, and beyond.
Contact info
3.7
Average
309 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Missing half of the delivery
Missing half of the delivery, but was promptly updated on status
19 February 2019
Unprompted review
Reply from Vapium
Chris,
Your items were shipped from different locations, so the other one is arriving a bit later than the first. Sorry about that!
I was on the hunt
I was on the hunt for a serious outdoorsmans vape, and i found it. This thing is a machine. Works like a charm rain or shine BUY IT NOW!
18 February 2019
Unprompted review
Reply from Vapium
Glad you are enjoying the Summit+
Quick and hassle free delivery
11 February 2019
Unprompted review
Reply from Vapium
Thanks for the review
Warranty
I purchased my vaporizer back in 2017, had no issues, product was great, great service too. Then about a year later, I started having issues. Thinking I would have to pay for repairs, I contacted the help centre and they were great. Turns out the problem was known, they are sending me a new vaporizer free of charge, I just pay for shipping. Only giving 4 stars because I did need to get a replacement but other than that I would recommend it.
7 February 2019
Unprompted review
Issues with processing payment and…
Issues with processing payment and getting product sent out but was resolved quickly and professionally. Looking forward to putting my vl to use!
29 January 2019
Unprompted review
Reply from Vapium
Sorry about the initial difficulty, hope Lite is serving you well
Arrived in nice Apple like packaging
Arrived in nice Apple like packaging. Vape is well designed. Easy to clean and easy to pack with included packing tool. Heats up quickly as advertised. Love that fact that it’s usb-c just need one charger for all my devices. Includes bong/pipe adapter which is wonderful. No need to purchase as an extra. Would definitely recommend.
22 January 2019
Unprompted review
Reply from Vapium
Glad you are loving the Lite!
The shipping cost is obnoxious
The shipping cost as much as the accessorie
21 January 2019
Unprompted review
Reply from Vapium
Sidney,
Shipping charges can vary based on how far you are from our primary warehouse. You can always get in touch with us to see if the product is available from a closer location to you for lower shipping rates.
Satisfied with the delivery and quality…
Satisfied with the delivery and quality of the product.
21 January 2019
Unprompted review
Reply from Vapium
Thank you for your review
Thank You Vapium
I had a minor issue with my Vapium Summit Plus. Although, everything checked out fine, the folks at Vapium immediately sent me a replacement! I want to give my sincere thanks to CEO Barry, Ruhan and the rest of Vapium's customer support team! Your willingness to ensure my complete satisfaction by resolving my issue promptly, is an indication of a top-notch, well trained unit committed to exceptional customer support! I'm a fan Vapium, thank you so much!
16 January 2019
Unprompted review
I've really enjoyed the product I spoke…
I've really enjoyed the product I spoke to customer service couple times they were very helpful and efficient with how quick they were to help me out I appreciate everything the company has done for me you are a great company
11 January 2019
Unprompted review
Reply from Vapium
Thank you for sharing your experience with us with the community, it means a lot to us!
Please Trust.
Make sure your address is correct before submitting your order. After a week or so I received my device. The device was in excellent condition and I’m looking forward to testing it out. So far I am pleased with the unit.
5 January 2019
Unprompted review
Reply from Vapium
Big,
We're sorry about the initial delay, and we really appreciate you amending your post.
Well made but tastes awful
FWell made but tastes awful. Used it once and horrible flavor. Would never use again. Will try to return. Probably won’t be allowed since it has been used. Don’t waste your money. Contacted manufacturer and they said normally don’t return “used” items. Waiting to hear back from them. Will let u know. I wouldn’t buy this product. You’ll be disappointed.
1 January 2019
Unprompted review
Reply from Vapium
Patrick,
This might have more to do with the material you are vaping. However, if you find this to be the case with different kinds, please get in touch with our support team and we will troubleshoot your issues to the best of our ability.
Love it!
Bought the vapium lite and i enjoy it alot. Good airflow & clouds
27 December 2018
Unprompted review
Reply from Vapium
Thanks so much for sharing your thoughts, Chad! Happy new year!
I bought the Summit a few years ago
I bought the Summit a few years ago. It had major issues. Contacted Vapium and they immediately sent a replacement. Gained my business!!!
Now I've purchased the light version. Works great so far!!
21 December 2018
Unprompted review
Reply from Vapium
Thank you for your review, we are dedicated to support our customers whenever needed.
I've written to this company 11…
I've written to this company 11 times... I have called them 9 (you're cut off after 20 minutes on hold).
I was directed to purchase screens from "Mississauga". I advised them that I didn't know where to go in Mississauga.. They have yet to respond.
TERRIBLE SERVICE... NO CALL BACKS.. AND ALL THEY DO IS MAKE EXCUSES FOR WHY CLERKS DIDN'T GIVE ME A RESPONSE!
18 December 2018
Unprompted review
Reply from Vapium
Jo Anne,
Last month, we explained to you that when you originally ordered the screens, the shipping charges were high because they were only in stock in our US warehouse. After we got them in stock in Mississauga, we let you know that you could order them from our web site with more reasonable shipping charges.
You emailed us weeks later, seeming to think we told you to buy them directly from the warehouse. We responded to all of your emails and my coworker called you several times, leaving a series of voice messages to re-explain the situation. For some reason, after every correspondence you would respond that nobody was getting back to you. We do apologize for the inconvenience, however we made an enormous effort to re-communicate that you could order the screens with a reasonable shipping from our site.
Product won’t charge!
Product doesn’t hold a charge. Won’t charge with any other USB-C cord accept the one it came with.
14 December 2018
Unprompted review
Reply from Vapium
Daniel,
Not to worry, you are covered by our warranty. We will repair or replace this unit for you, please get in touch with our support team :)
Fantastic product - highly recommend.
Fantastic product, excellent price point. Highly recommend!
Durability was key when I found the Summit+. I had a prior portable vape that could take dry herbs and I dropped it from about a coffee table height and it broke. Knowing this one is much more durable in multiple environments was a huge selling point.
Not only am I stopping a potential respiratory issue from switching away from smoking, but I'm also using less product as the vaporization is much more efficient.
My only reason for lack of 5 stars is the apparent unavailability for a concentrate/liquid attachment.
Highly recommend, solid product with excellent customer service.
7 December 2018
Unprompted review
Reply from Vapium
Thank you for the feedback Jeremy! Summit+ actually comes with concentrate pads, email support and we would be happy to explain how to use them :)
2nd bad feedback after using now for ~2 weeks, bad!!
Again, a 2nd silly survey they send me because I removed my first poor review and someone got upset.
#1, the address I correctly typed was wrong in your system, doubled up on the street portion, nothing I did wrong. Do not misconstrued same town zip code mixup with something I added as being my fault. Learn to read what I wrote as a tip, address was doubled up on the lines, not my doing. #2. The vape sucks, the up or + temp bottom is none-responsive, cheaply made - now have to click very hard to get it to adjust on the + side botton. #3. The usb-c cable was very loose out of the box, so I had to get a new one to fit firmly, in order to obtain a full charge! So, right out of box, waste of money - 2 weeks in now.
Bottom line: $149 garbage, and it barely works. Should be charging $25 for this junk. Horrible!
7 December 2018
Unprompted review
Reply from Vapium
We are not sure why our warehouse was unable to identify your address at first, but we promptly reached out to you to correct it. Please email our support team if you are experiencing any difficulty with your device, we would be glad to assist you.
I think it’s pretty “douchie” to charge…17.95 shipping
I think it’s pretty “douchie” to charge $17.95 shipping, I mean seriously though!!!
7 December 2018
Unprompted review
Reply from Vapium
Anthony,
Sorry about that! The shipping charges displayed on our web site are based on which location we have the product that you ordered. You can always reach out to our support team to see if there is cheaper shipping available. We want to save you money!
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