As I had encountered several unreliable shops selling e-cigarettes, I did some research. I asked my vaping friends about a good and honest company. There were many positive reviews about the VAPE... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Vapevo is my favorite store and I already ordered several times. Last time was a very big order and the order was processed very fast. Also very cool: If you order more, you are getting discounts and... See more
I bought two vapes from them and it was a problem with delivery ( but from gls) and vapevo supported and followed my orders until they arrived. I really suggest them
Everything nice, Cheaper products than the rivals, quick delivery, all inside the box. Don't be scared to order it's not a scam. Looking forward to order more form them..
Company details
Written by the company
VAPEVO est un site e-commerce spécialisé dans la cigarette électronique pas chère, les puffs rechargeables, les pods, les kits vape et les e-liquides pas chers. Nous proposons une large sélection de produits de vape des plus grandes marques, au meilleur prix en France et en Europe. Que vous recherchiez une cigarette électronique pour débutant, un pod simple d’utilisation, une puff rechargeable économique ou un e-liquide de qualité, VAPEVO vous permet d’acheter votre matériel de vape facilement, rapidement et au prix le plus bas. Notre objectif est clair : rendre la vape accessible à tous grâce à des prix compétitifs toute l’année. Profitez de la livraison gratuite en France, sans minimum d’achat, ainsi que d’un programme de fidélité avantageux vous permettant de cumuler des récompenses à chaque commande. Sur VAPEVO, vous bénéficiez régulièrement de promotions, remises exclusives et cadeaux offerts, pour vapoter moins cher au quotidien. Achetez dès maintenant votre cigarette électronique pas chère, votre e-liquide, votre pod ou votre puff rechargeable sur VAPEVO et profitez d’un excellent rapport qualité-prix.
Contact info
3 Boulevard Michael Faraday, 77700, Serris, France
- 09 88 02 33 35
- https://www.vapevo.com/pages/contact
- vapevo.com
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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I have been using VAPEVO’s services for…
I have been using VAPEVO’s services for some time now and I am really satisfied. Customer support is fast and professional, and my orders are always processed without any issues. Packages arrive well-secured and on time. I also appreciate the clear website and the wide range of products that fully meet my expectations. I can definitely recommend VAPEVO to anyone looking for a reliable and trustworthy company
30 September 2025
Unprompted review
My vape store number 1
My vape store number 1. Fast and smooth service. Lots of choice when it comes to liquid. Here you can find almost everything. Quick response when something goes wrong. Fast shipping, also outside France. Keep up the good work, thank you.
22 September 2025
Unprompted review
Remarkable good support
The delivery time was expectable to Sweden, so within an acceptable range. All was good packaged. But remarkable was that there was one wrong item in the package. I just have send the support a message that I got wrong stuff, around lunch, and they have send out the correct item at the same day and gave me a postal package receipt to send the wrong one back. Very good service in my case, I will order again here next time!
1 September 2025
Unprompted review
the site is really good made
the site is really good made, the prices are rellay good an there aren’t other shops with the same range of good, surely you wont have any problem buying from the site
21 August 2025
Unprompted review
Best vaping shop
Low prices, got my package to Poland in 4 days. Everything's perfect;)
16 September 2025
Unprompted review
Lot of trouble using the website on my…
Lot of trouble using the website on my mobile phone the système of gift doesn’t worked and that was so bad I had to pay all and be refund after.
Because of half refund my order wasn’t prepared and I had to ask multiple time to get information and more.
I appreciate the refund and gifts they made to me plus sending me the fastest as they can even after a long wait.
I recommend to use computer to make orders and to check your number order and also the status very often to not wait a lot as I had to.
15 August 2025
Unprompted review
Reply from VAPEVO
Dear customer,
I’m truly sorry to hear that you’ve been experiencing issues with our website on your mobile device. We did encounter several problems with the gift application recently, which is why we replaced it with a new system that now appears to be working much more reliably.
That said, it’s quite unusual to hear about difficulties on mobile, as our website is specifically designed with a mobile-first approach to ensure a smooth experience.
Could you please provide me with a bit more information about your order? I’ll be happy to assist you further and make sure everything is resolved quickly.
Please do not hesitate to send me a direct message at support@vapevo.com.
Kind regards,
Vapevo Customer Service
Good selection and price
Good selection and price, delivered at home quickly.
16 July 2025
Unprompted review
The site is serious
They were fast, prefessional and we even got a free gift. Its a really good page and trustworthy ❤️
24 July 2025
Unprompted review
I ordered Justfog pods 30 July
I ordered Justfog pods 30 July. I have received nothing and my debit card has been debited by €25.70. They do not answer my E-mails. Very bad service.
30 July 2025
Unprompted review
Reply from VAPEVO
Dear customer,
According to the tracking information for your order (GLS tracking number: ZWLGYGZ4), your parcel was delivered on August 4, 2025, to the shop address you selected for delivery. The parcel remained there for 10 days before being returned to us, and it is now on its way back.
Could you please let us know why you did not pick up your parcel? Did you perhaps not receive the GLS delivery notification?
Kind regards,
Vapevo Customer Service.
Great service abroad 🙏🙏
26 July 2025
Unprompted review
Everything top!
27 June 2025
Unprompted review
Great shopping experience
Fast shopping, fast shipping, received in 4 days. Overall great experience with really competitive prices.
30 May 2025
Unprompted review
Great product fastdelivery
4 June 2025
Unprompted review
Customer service needs to be improved
I requested a refund for 4 items they sent me which expired in 2024. 4 weeks later, still no reply, even after multiple messages. Disappointing!
However, after another email they finally picked up the issue and granted a refund.
19 June 2025
Unprompted review
Reply from VAPEVO
Dear customer,
I am sorry to hear about this problem. I have checked our mailbox and couldn't find any message from you regarding this issue, only one message from January 17 2025 regarding a product that was missing from your order.
Could you please send me an e-mail at support@vapevo.com so that I can deal with this issue personally?
I can assure you that I am going to do everything I can to solve this problem.
In the meantime, if you have consumed these liquids and are concerned about any health related problems that could arise, rest assured that there are none. These dates are not expiry dates but best before dates, which means you can still consume the liquids long after this date is passed, only the taste might change.
Kind regards,
Vapevo Customer Support.
Completely unresponsive
I ordered a number of products. One item was missing in the parcel; no problem, can happen to anybody. But then: no telephone number, no email address; only possibility is a contact form, which I filled in twice, and NO response, for more than two weeks. This fels Kafkaesque.
1 June 2025
Unprompted review
Reply from VAPEVO
Dear customer,
First of all, please accept our sincerest apologies about this mishap. We have now made sure any customer service related issue has been taken care of in order to ensure the best possible customer satisfaction.
Not answering your messages sent via our contact form is absolutely unacceptable and I can tell you I will do everything I can to right this wrong.
Could you please contact me directly at support@vapevo.com? I will make sure to sort this issue out in no time.
Kind regards,
Vapevo.com Customer Service.
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