Website easy to use, communication good and helpful. easy to order and checkout, order received in very good time and happy with product. The only negative would be that the flavourless juice at the s... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
the staff are always so friendly and helpful nice clean shop and pleasant to enter . sometimes my products aren’t available and i travel up from bideford so the staff are helpful in ordering them for... See more
Great service as always. Price increase but I think it's the first one since I began purchasing vape liquid from Vapetown (nearly 10 years ago) so I can't complain - still fantastic value.
Company replied
I went onto this site for the first time and I was excited by the amount of different amount of flavours and at a very reasonable price and next day delivery as well. The product is just what I was ho... See more
Company replied
Company details
About Vape Town
Written by the company
Our online vape store features a selection of vape juice, e liquid, vape kits, vape pod kits, and pre-filled vape kits.
We also carry a selection of replacement vape coils and vape pods. You will find all the leading brands right here including Oxva, Vaporesso, Hayati and Lost Mary.
Odering to your door is simple with every order over £20 qualifying for free delivery and will be shipped out the same day through Royal Mail's fully tracked service.
Contact info
3 West Street, LU7 1EN, Leighton Buzzard, United Kingdom
- 0333 772 2092
- online@vapetown.co.uk
- vapetown.co.uk
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 47% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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A very warm welcome from Simone and…
A very warm welcome from Simone and very helpful 😀
4 September 2026
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
We are pleased to hear you are happy with our service.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
Always delivered on time.no fuss .no…
Always delivered on time.no fuss .no drama..just good service
3 September 2026
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
We are pleased to hear you are happy with our service.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
we are pleased to hear you are happy with our customer service.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
Always a great choice
Always a great choice. Good value. Sometimes limited availability of products. Great customer service.
1 September 2026
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
We are pleased to hear you are happy with our service and our value.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
The website is clear and precise and…
The website is clear and precise and the delivery was fast and furious!
1 September 2026
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
We are pleased to hear you find our website easy to use as well as our delivery times being fast.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
Have only tried two so undecided
I have only used two of the coils. The first one leaked but the second one was fine.
1 September 2026
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
We are pleased to hear you find our prices great as well as our delivery times.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
Ordered on line a few times now
Ordered on line a few times now. So easy,dispatched usually the same day and delivery very quick.
11 September 2026
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
Its great to hear you are happy with our online service.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
The guy in the Barnstaple branch is…
The guy in the Barnstaple branch is always friendly and helpful
11 September 2026
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
Its great to hear such positive feedback regarding our staff at our Barnstaple store.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
Great service,helpful knowledgeable…
Great service,helpful knowledgeable staff. Great products.
1 September 2026
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
Its great to hear you find our service great.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
Great help 😊
10 September 2026
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
We are pleased to hear you find us helpful.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
We are please to hear you find our staff very helpful.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
Great shop really helpful and good vape…
Great shop really helpful and good vape juices too
7 August 2026
Reply from Vape Town
Good afternoon
Thank you for leaving us a review for Vape Town.
Should you need any support please reach out to us on email at online@vapetown.co.uk.
Kind regards
Mike
Great product
Great product. Great price when buying in bulk. Always good communication and fast delivery.
9 September 2026
Reply from Vape Town
Good afternoon
Thank you for leaving us a review for Vape Town.
Should you need any support please reach out to us on email at online@vapetown.co.uk.
Kind regards
Mike
Reply from Vape Town
Hello
Thanks for taking the time to review Vape Town.
Should you need any support please reach out to us on email at online@vapetown.co.uk.
Kind regards
Mike
As always
As always, great product, quick delivery, the only downside was they came in a jiffy bag and not a cardboard sleeve
7 September 2026
Reply from Vape Town
Hello
Thanks for taking the time to review Vape Town.
Should you need any support please reach out to us on email at online@vapetown.co.uk.
Kind regards
Mike
Reply from Vape Town
Hello
Thanks for taking the time to review Vape Town.
Should you need any support please reach out to us on email at online@vapetown.co.uk.
Kind regards
Mike
Reply from Vape Town
Hello
Thanks for taking the time to review Vape Town.
Should you need any support please reach out to us on email at online@vapetown.co.uk.
Kind regards
Mike
Online or instore service staff product…
Online or instore service staff product always good.
28 August 2026
Reply from Vape Town
Hello
Thanks for taking the time to review Vape Town.
Should you need any support please reach out to us on email at online@vapetown.co.uk.
Kind regards
Mike
Reply from Vape Town
Hello
Thanks for taking the time to review Vape Town.
Should you need any support please reach out to us on email at online@vapetown.co.uk.
Kind regards
Mike
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