Website easy to use, communication good and helpful. easy to order and checkout, order received in very good time and happy with product. The only negative would be that the flavourless juice at the s... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
the staff are always so friendly and helpful nice clean shop and pleasant to enter . sometimes my products aren’t available and i travel up from bideford so the staff are helpful in ordering them for... See more
Great service as always. Price increase but I think it's the first one since I began purchasing vape liquid from Vapetown (nearly 10 years ago) so I can't complain - still fantastic value.
Company replied
I went onto this site for the first time and I was excited by the amount of different amount of flavours and at a very reasonable price and next day delivery as well. The product is just what I was ho... See more
Company replied
Company details
About Vape Town
Written by the company
Our online vape store features a selection of vape juice, e liquid, vape kits, vape pod kits, and pre-filled vape kits.
We also carry a selection of replacement vape coils and vape pods. You will find all the leading brands right here including Oxva, Vaporesso, Hayati and Lost Mary.
Odering to your door is simple with every order over £20 qualifying for free delivery and will be shipped out the same day through Royal Mail's fully tracked service.
Contact info
3 West Street, LU7 1EN, Leighton Buzzard, United Kingdom
- 0333 772 2092
- online@vapetown.co.uk
- vapetown.co.uk
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 47% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Effecient and reliable.
14 October 2026
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
We are pleased to hear you are happy with our service.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
We are pleased to hear you are happy with our service.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
Always very helpful and friendly
13 October 2026
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
We are pleased to hear you are happy with our service.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
We are pleased to hear you are happy with our service and prices.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
Always friendly and helpful.
2 October 2026
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
We are pleased to hear you are happy with our service.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
Always very pleasant staff and good…
Always very pleasant staff and good value for money
12 September 2026
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
We are pleased to hear you find our products good value for money.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
Love the vape liquid
Love the vape liquid, good value for money specially the deals, hope you carry on doing them when the tax goes up
9 October 2026
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
We are pleased to hear you are happy with our service.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
Always friendly
Always friendly, helpful and informative staff.
Best vape juices anywhere
29 September 2026
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
Its great to hear you find our staff friendly and helpful.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
We are pleased to hear you are happy with our service.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
All good...
29 September 2026
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
We are pleased to hear you are happy with our service.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
Pleasant staff but always running out…
Pleasant staff but always running out of 18mg triple menthol.
9 October 2026
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
We are pleased to hear you are happy with our service.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
The big fella
The big fella, great knowledge of products, plus pleasure to do business with
8 October 2026
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
We are pleased to hear you are happy with our service.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
Always helpful and tolerant of my…
Always helpful and tolerant of my ignorance of vape ingredients. Good products and great music .
29 September 2026
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
We are pleased to hear you are happy with our service.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
Always helpful and friendly
Always helpful and friendly, give great advice and the own brand juice is fantastic 👌
9 October 2026
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
We are pleased to hear you are happy with our service.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
We are pleased to hear you are happy with our service.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
We are pleased to hear you are happy with our service.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
Always have a great experience both…
Always have a great experience both online and in my local shop.
Easy to use website, easy ordering process and their points system is great too.
Same with my local shop (Barnstaple) with friendly helpful staff.
10 October 2026
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
We are pleased to hear you are happy with our service.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
Popped over to the Luton branch for a…
Popped over to the Luton branch for a change as I was passing in that location a lovely Irish lady served me .she was fab nice chat got my goodies happily pleased.
7 October 2026
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
We are pleased to hear you are happy with our service.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
We are pleased to hear you are happy with our service.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
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