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Vapekit Reviews 

130
•
TrustScore 4.5 out of 5

4.7

Vaporizer Store
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Review summary

Created with AI, based on recent reviews

Considering 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the fast and efficient delivery service, with many orders arriving within a couple of days or even the next day. People also praise the quality of the products and the ease of the online ordering process. The service provided is frequently described as excellent, with reviewers appreciating the helpfulness and responsiveness of the staff, even when encountering issues with the ordering system. Many consumers also note the good prices and the consistent availability of items.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting its speed and... See more

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with the quality of items... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and quick... See more

Service

People report positive experiences with service, consistently describing it as great and excellent. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I order them and within 2 days post office delivers them. I prefer these e liquids to any other make and they are cheaper if You buy in bulk.

Rated 5 out of 5 stars

Easy to order online, fast delivery, great choices for anything pertaining to vapes and jucies. Excellent service always.

Company details

  1. Vaporizer Store

Written by the company

***************************************************************************** PLEASE NOTE, WE ARE NOT VAPEKITUK.CO.UK ***************************************************************************** They are a totally different company, nothing whatsoever to do with us. Please check your confirmation email to see who you purchased from. If you purchased from them please Google 'trustpilot vapekituk'. They have a separate Trustpilot page where you can leave a review. Please, please, please don't leave a review here as we have to waste hours trying to get them removed and it is exhausting dealing with Trustpilot's automated copy-paste responses. Thank you :-)

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

130 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(130)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent service

I've been Vapekit customer for more than 6 years. I couldn't be happier with the experience. Only once had wrong strength liquid delivered and the problem was solved efficiently and effectively.

3 April 2024
Unprompted review
Rated 5 out of 5 stars

Super fast and reliable

The Vapekit website is easy to navigate and my order was delievered fast! Only took 2 days to get to me. Will definitely be ordering again from Vapekit!

28 March 2024
Unprompted review
Rated 5 out of 5 stars

Thank you so much 💓

Thank you so much 💓
Great customer service, very helpful and pleasant.
Super speedy delivery.
Great prices.
8 months into no smoking, you are very supportive.

4 March 2024
Unprompted review
Rated 5 out of 5 stars

Great company!

Been ordering from this company a good few years now and they are great. Always comes quickly, great prices and great quality products. Highly recommend!

26 February 2024
Unprompted review
Rated 5 out of 5 stars

Satisfied customer

I could not have asked for more help from Guy…had a problem now resolved and so good to speak personally to someone. Have used Vapekit for a few years excellent fast delivery.Would 100% recommend.

21 February 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Ive ordered two vape pens, four packets of coils and 20 vape juices, spread over two orders, so far. Quick delivery, quality products and cheap pricing. My new go to vape store. Highly recommended.

30 January 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Good prices, very fast free delivery and when they sent me the wrong flavour e-liquid recently, not only did they send the correct order pronto but I had a personal message apologising profusely.

Mistakes do happen but a genuine apology goes a long way - lots of other companies have forgotten this.

Would recommend.

5 December 2023
Unprompted review
Rated 5 out of 5 stars

Excellent company, reliable service.

Been buying from this company for a couple of years now and never had any problems with them. Love that you can order online quickly and it’s free shipping if you spend £10 or more. Plus you earn credits every time you order which you can use to purchase products.

18 December 2023
Unprompted review
Rated 1 out of 5 stars

Did not receive full order

I ordered 6 items from this company but only received 5 I phoned customer service up to be told the person who deals with this issue is unavailable and someone would phone me back but I won’t hold my breath first time ordering and feeling robbed

15 November 2023
Unprompted review
Vapekit logo

Reply from Vapekit

Hi Chloe

I am sorry that we've not responded to this review before now as we don't actively monitor Trustpilot because we use Reviews.co.uk for our customers instead.

I've just checked through our email correspondence re: the missing item and believe everything was fully resolved to your satisfaction.

Apologies once again that there was a delay in receiving your full order and thank you for your patience.

Best regards,

Marc
Customer Support
Vapekit.co.uk

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