Vape Juice Depot Reviews 

8,439
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 3,672 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent delivery service, noting that orders are processed and shipped quickly, often arriving well within expectations. People appreciate the competitive and fair pricing, finding products to be more affordable than local alternatives. The wide selection of available products and the ease of the online ordering process also contribute to a highly positive overall sentiment among consumers. However, some customers also noted occasional issues with shipping, including delays in delivery or packages not being received as expected. A few other people also felt that the additional costs for shipping, signature fees, and age verification were a point of dissatisfaction.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast shipping... See more

Product

Reviewers mention positive feedback about product, often highlighting the wide selection, good quality, and... See more

Order

Customers had positive experiences with order, frequently praising the ease of online ordering and the... See more

Price

Consumers find price to be positive, with many reviewers consistently praising the good, fair, and reasonable... See more

Service

Users describe positive interactions with service, frequently highlighting quick email responses and easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Incredible quality, no complaints there genuinely, just feel like if I’m paying $16 for shipping, it shouldn’t take an entire week sorry apart from that though, no complaints!! looking forward to orde... See more

Company replied

Rated 4 out of 5 stars

Everything is top tier, customer service/all the types of vapes that I enjoy/website easy to navigate/prices are pretty good. My new favorite site to order vapes from but the excise taxes are killing... See more

Company replied

Rated 4 out of 5 stars

All products were in stock, packed and shipped next day. My frustration is that it takes a week to get the orderfor standard shipping but I don't believe that is the fault of Vapor Juice Depot. As I t... See more

Company replied

Rated 5 out of 5 stars

Processed in a timely manner and delivered promptly. Quick email response when reaching out for updates or answering questions. Great follow up! Would be nice if discount code or coupons for repeat m... See more

Company replied


Company details

  1. Vaporizer Store
  2. Electronic Cigarette Store
  3. Tobacco Shop

About Vape Juice Depot

Written by the company

Vape Juice Depot only carries superior-quality vape products, and we provide them to you at the most affordable price anywhere in the US. Each product we offer goes through rigorous quality control before landing on our shelves. We offer the largest selection of Premium Salt Nic eLiquids, Portable Pod Systems, Vaporizer Kits, Tanks & Cartridges, Coils, and much more. Competitive Low Prices and Free Domestic Shipping with no minimum purchase. Shop now and Save BIG!
FINAL SALE
FREEBASE ELIQUIDS
NICOTINE SALTS
DISPOSABLE VAPE
VAPE TANKS
NICOTINE POUCHES

Customer Loyalty Program

Written by the company

Earn Points and Save Big
Join our rewards club and get up to 8% cash back on all orders.

Our Shipping Promise

Free US Shipping

Free US Shipping on all orders above $99

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(8,439)

3,595 reviews in the last 12 months

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Rated 5 out of 5 stars

Great VCT

Great VCT, however we’re moving back to CA. and I’m worried as I don’t think that you can purchase it in CA. Please let me know the laws in CA. Thank you so much.

3 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Nancy, thank you for the five-star review!

Rated 5 out of 5 stars

Vape Juice Depot is my favorite vape…

Vape Juice Depot is my favorite vape store,Seriously I don’t even bother going to the smokes shops or gas stations anymore. I get more for my dollar and it gets delivered right to my door! I love these guys!!

6 July 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Shannon, thank you for the five-star review!

Rated 4 out of 5 stars

The product is excellent but the method…

The product is excellent but the method in which you send it is poor. It is delivered by the US Post office and you must be home to sign for it or it is returned back to the post office. I was lucky enough to be home when they came to the house. Why you have to sign for it is beyond me. If I hadn't been home I would have given you probably a one star.

13 July 2026
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Reply from Vape Juice Depot

Paul, thank you for the positive review!

We truly apologize for any shipping issues you experienced.

Please do not hesitate to reach out to our customer support team at Support@vapejuicedepot.com if you have any other questions or concerns!

Rated 5 out of 5 stars

Great product

Great product. Fast shipping. Outstanding communication.

6 July 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Scott, thank you for the five-star review!

Rated 5 out of 5 stars

Never had any issues

Never had any issues. Waiting on shipment now. Always received in a timely manner. Great company.

10 July 2026
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Reply from Vape Juice Depot

Connie, thank you for the five-star review!

Rated 1 out of 5 stars

Vapes did not arrive

Vapes did not arrive. Website will no longer show me where they are and when I try and log in, it wont send my email code. These guys are a fraud. Getting ready to call AMEX this morning.

6 July 2026
Rated 3 out of 5 stars

When trying to reorder the flavors we…

When trying to reorder the flavors we like, every vape that we looked at was almost out of everything. We are new to this site but there is no information that tells us when restock is gonna happen so we can purchase the flavors we want.

10 July 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Anthony, thank you for taking the time to share your feedback.

We're sorry to hear that many of the products you were looking for were out of stock. We understand how disappointing it can be when you're unable to reorder your favorite flavors.

Our inventory is updated regularly as new shipments arrive, but restock dates can vary depending on supplier availability. While we aren't always able to provide an exact restock date, our team works hard to replenish popular products as quickly as possible.

We appreciate your patience and your feedback, as it helps us identify ways to improve the shopping experience. We hope you'll check back soon, and we look forward to serving you again.

Rated 5 out of 5 stars

Happy place to order from!😊

A good place to order from. They got right on my order. Last time I ordered from them it was shipped neatly and on time as promised.I have no complaints. Also the products are in date and in fine quality.

10 July 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Cathy, thank you for the five-star review!

Rated 2 out of 5 stars

Shipping is horrible now!

Shipping is horrible now!! Wish I knew what happened? Did they change owners? Change shipping services? Their shipping states 2-5 days and that's what it USED to be. Last shipment took 2 weeks, yes 2 whole weeks! I have made a few reviews praising their shipping, so fast from CA to NC, not anymore! I swore I wasn't ordering from them anymore, deleted their app, but when I went to order some juice I mistakenly ordered from them again! They have one thing going for them is the shipping and adult signature fee, it's reasonable! Another company was going to charge me $30 on a $45 order, so I guess that's why I ordered from Vape Juice Depot again.... oh and p.s they did refund me $8 for my 2 week shipping fiasco, but I ran out of juice

6 July 2026
Rated 5 out of 5 stars

Great service.

User friendly web site. Fair prices and fast delivery.

3 July 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Ellen, thank you for the five-star review!

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