I placed my first order with this company and it arrived promptly. Unfortunately there was an issue with one of my vapes where it leaked (this does happen sometimes with the brand I use) anyway, I imm... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
About VapeHouseUK VapeHouseUK is a trusted and leading retailer in the UK’s vaping industry, committed to providing high quality vaping products and exceptional customer service. Whether you're new to vaping or a seasoned enthusiast, we offer a wide selection of premium e-liquids, vape kits, prefilled vapes, coils, and accessories from top brands at competitive prices. Founded with a passion for helping smokers find a better alternative, VapeHouseUK focuses on offering reliable, safe, and satisfying vaping experiences. Our team stays up to date with the latest industry trends and regulations to ensure our products meet high standards of quality and compliance. We pride ourselves on fast dispatch, secure packaging, and efficient delivery, with various shipping options to suit your needs. Our customer support team is always ready to assist with product advice, order queries, or troubleshooting. At VapeHouseUK, we don’t just sell products, we build lasting relationships with our customers. Whether you shop online or connect with us via social media, we aim to provide a smooth and enjoyable experience every time. Join thousands of satisfied customers and make VapeHouseUK your go-to destination for all things vape.
Quick Dispatch | Fast Delivery.
128 City Road, EC1V2NX, London, United Kingdom
Replied to 50% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to order and some very good deals very prompt delivery time all round very pleased
1st time ordering was hopefull order process easy, prices fantastic, lots of stock lots of promotions, delivery fast and successfull,
unfortunately my vape leaked after 10 minutes thought it may be me but just continued to leak juice when inspected without the outer case seal showed the leak, emailed vapehouse no response to my emails shame as product looks good would have ordered lots more for all family are on vapes so no customer service no custom thanks
Great service from start to finish and the simplicity of it all.
Easy site navigation, great selection of choices, fantastic prices and super fast delivery! 5 stars!!
Great product and prices. Always super quick delivery
Best company for all vaping needs. Delivery is always fast and on time. Really good customer service. Great communication.
quick and reliable, easy to navigate there product and ordering service, they always have a full range of the refill pods i use and if i order in the morning i always get my order the next day.
not had any issues in the 6 months ive been using them.
Great service fast delivery order perfect what more do you need.
Quality service and excellent value for money
I’ve been a regular customer of Vapehouse for quite some time now and I can confidently say they are one of the best out there. Their service is consistently reliable, and the delivery is impressively fast every single time. Orders always arrive quickly and in perfect condition. It’s such a relief to have a company you can genuinely trust. I’m really happy I discovered Vapehouse and will definitely continue ordering from them.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.