Unreliable Service and Complete Lack of Communication
I placed an order for two chargers and received a tracking number the following day, which was then cancelled shortly after by your company. I have since sent two emails requesting clarification and have not received any response.
I also attempted to contact your Laval, QC location (450 area code), but there was no answer and the voicemail box is full. I even reached out to your U.S. office, and they were unable to provide any assistance or a point of contact.
At this stage, the lack of communication and support is unacceptable. I would appreciate a prompt update on my order status and a clear explanation of what is going on.
