5 Stars. Been using vape club for 3 years amd everything from ordering, to buying, to shipment times has been nothing short of consistent, reliable, and speedy. They have a great (free!) automatic l... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
You place your order online and it arrives 24 hours later! I have had one incident where my delivery did not arrive and after waiting 4 days I contacted Vape Club to advise them. In no time a g... See more
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I’ve been using Vape Club for several years and they’ve always been excellent. They have a huge choice of products at competitive prices and I’ve always had next day delivery. What really stands ou... See more
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Only place I’d purchase any of my vaping needs. I’ve been ordering from them for a couple of years now. Deliveries are always prompt, and have only had an issue with a delivery going missing once (due... See more
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Company details
About Vape Club
Written by the company
Welcome to Vape Club. Established in 2012, we are the UK's largest online vape store offering the widest range of e-liquid and vape kits online. Discover over 5,000 e-liquids in every flavour, nicotine strength and VG/PG concentration. If you’re looking for hardware, we stock the latest and best refillable and prefilled kits, including big puff vapes. This is alongside replacement pods, coils and refills for every kit we offer.
We provide an unrivalled service to our customers, seven days a week. Place your order before 9PM on weekdays and 6PM on weekends for same-day dispatch. Spend over £20 and you’ll get free, tracked next-day UK delivery!
Our mission is to provide you with the best selection of authentic vape products at the best possible prices, with the highest level of customer service. You can reach our Customer Service team Monday through Sunday via telephone or live chat for immediate assistance, there’s also email support available too.
Contact info
27 Greenhill Crescent, Watford, Hertfordshire, WD18 8YB, Greater London, United Kingdom
- 01923479992
- info@vapeclub.co.uk
- vapeclub.co.uk
Full Range Of Vape Refills
4.9
Excellent
53K reviews
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Reply from Vape Club
Hi Janine,
Thank you for taking the time to leave a review!
We are so pleased to hear that you were happy with our service
Kind regards,
Chido
Great company
Great company, I always get my vape liquids from here!
Although it’s never next day delivery not that it’s guaranteed
22 June 2026
Reply from Vape Club
HI Savannah,
Thank you very much for taking the time to leave us a review.
I'm sorry to hear that your orders can sometime be delayed in getting to you. We do try to make sure we get our orders out to you in good time, but there can be delays which do effect the deliveries.
However, we're thrilled to hear that, despite this, you are happy with the service you received from us!
If you ever have any questions or queries please do not hesitate to get in touch - we're here to help!
All the best,
Joseph
Always great service
Always great service, always delivered on time, never had a problem
26 August 2026
Reply from Vape Club
Hi Karen,
Thank you very much for leaving us a review.
We are very happy we got your order to you promptly; it's one of the things we think can make or break an online shopping experience, so we try our best to get this right!
Thank you so much for letting us know how we're doing, it's genuinely appreciated!
All the best,
Joseph
Reply from Vape Club
Hi Claire,
Thank you for taking the time to leave us a review.
VapeClub is based on this very principle, to offer the best customer experience online - I am thrilled you are satisfied with the service you have received.
Happy vaping! And if you should require any further assistance please do get in touch.
Kind regards,
Joseph
Fantastic and easy to order
Fantastic and easy to order, fast delivery, excellent products, very reasonable price.
26 August 2026
Reply from Vape Club
Hi Tanya,
Thank you so much for leaving us a review.
We appreciate your kind words and shall strive to continue to prove our service in hopes we can continue to meet high standards!
If you ever have any questions or queries please do not hesitate to get in touch - we're here to help!
Kind regards,
Joseph
Reply from Vape Club
Hi Teresa,
Thank you very much for leaving a review for us.
We know how important it is to get what you need when you need it, so we try to make sure we get our orders out to you in good time. Thanks so much for taking the time to review our services!
If you ever have any questions or queries please do not hesitate to get in touch - we're here to help!
All the best,
Joseph
Always buy my cakes from this company
Always buy my Vaoes from this company, speedy service, no nonsense, amazing prices.
Sometimes they fling a wee free item to try in the package and I appreciate that.
Great, reliable company
10 October 2025
Reply from Vape Club
Hi Angela,
I'm thrilled you enjoyed the service you received, thank you for your feedback!
Our lives are made easy by having awesome customers like yourself. I'm glad we could be of assistance and as always we shall strive to continue to offer the best service possible.
If we can ever be of any assistance, you know where to find us!
Many thanks,
Joseph
Good price,good product,great delivery…
Good price,good product,great delivery service,say no more!!!!
26 August 2026
Reply from Vape Club
Hi Amanda,
Thank you for taking time out of your day to leave our Trustpilot with such a lovely review.
We're thrilled you were happy with the service you have received and look forward to you visiting again in the future!
All the best,
Joseph
I received my consignment within a…
I received my consignment within a brief moment of less than 24 hours - I should call that as “Efficiency par Excellence”!
26 August 2026
Reply from Vape Club
Hi Madhukar,
Thank you very much for leaving us a review.
I'm thrilled your orders have arrived in a timely fashion, we're vapers ourselves and understand all goods need to be dispatched in a timely and efficient manner.
We look forward to assisting you in the future.
Kind regards,
Joseph
Reply from Vape Club
Hi Peter,
Thank you for leaving us a review.
We're delighted to hear that the ordering process was quick and easy. We try to get this right for all of our customers, new and returning!
Happy vaping! And if you should require any further assistance please do get in touch.
Kind regards,
Joseph
Fantastic service
Fantastic service, super fast delivery, great offers, will definitely shop here again soon
26 August 2026
Reply from Vape Club
Hi Joan,
Thank you very much for leaving us a review!
We're thrilled that your first time ordering with us was a positive one! We always aim to offer the best customer service for our new and returning customers.
Happy vaping! And if you should require any further assistance please do get in touch.
Kind regards,
Joseph
Reply from Vape Club
Hi there,
Thank you for taking the time to leave us a review!
VapeClub is based on this very principle, to offer the best customer experience online - I am thrilled you are satisfied with the service you have received.
Happy vaping! And if you should require any further assistance please do get in touch.
Kind regards,
Joseph
Was easy to order and the delivery was…
Was easy to order and the delivery was very speedy
26 August 2026
Reply from Vape Club
Hi Tracy,
Thank you so much for leaving a review for us!
We are very happy we got your order to you promptly; it's one of the things we think can make or break an online shopping experience, so we try our best to get this right!
Thank you so much for letting us know how we're doing, it's genuinely appreciated!
All the best,
Joseph
Reply from Vape Club
Hi Jeco,
Thank you for leaving us a review.
We're happy to hear that your order arrived in a timely fashion, we're vapers ourselves and understand all goods need to be dispatched efficiently.
We look forward to assisting you again in the future.
All the best,
Joseph
Delivery is very prompt
Delivery is very prompt. Excellent choice of vape juices. Whats not to like?
26 August 2026
Reply from Vape Club
Hi Alina,
Thank you very much for your kind feedback!
We appreciate your kind words and shall strive to continue to prove our service in hopes we can continue to meet high standards!
If you ever have any questions or queries please do not hesitate to get in touch - we're here to help!
Kind regards,
Joseph
Reply from Vape Club
Hi there,
Thank you very much for leaving a review for us.
Getting your order to you in good time is one of our top priorities, so we're really happy to read this feedback you've left us!
Thanks for your custom and for your time.
Hopefully, we'll see you again soon!
All the best,
Joseph
I always get my orders very quickly
I always get my orders very quickly. Very happy with the speed and efficiency and the customer service is top notch.
26 August 2026
Reply from Vape Club
Hi Rebecca,
Thank you so much for leaving us a review!
We know how important it is to get what you need when you need it, so we try to make sure we get our orders out to you in good time.
If you ever have any questions or queries please do not hesitate to get in touch - we're here to help!
All the best,
Joseph
Reply from Vape Club
Hi Nicola,
Thank you very much for leaving us a review!
We are very happy we got your order to you promptly; it's one of the things we think can make or break an online shopping experience, so we try our best to get this right!
Thank you so much for letting us know how we're doing, it's genuinely appreciated!
All the best,
Joseph
Excellent service
Excellent service as always no issues always delivered on time wont use anyone else so reliable
26 August 2026
Reply from Vape Club
Hi there,
Thank you for your lovely words!
VapeClub always aims to offer the best customer experience online - I am thrilled you are satisfied with the service you have received.
Happy vaping! And if you should require any further assistance please do get in touch.
Kind regards,
Joseph
I from you by phone most of the…
I from you by phone most of the time,how ever I ordered by web this time. I had no problems with it,
easy enough to use, very good service get your goods next day excellent.
mary Will
26 August 2026
Reply from Vape Club
Hi Mary,
Thank you so much for leaving us a review! We truly appreciate it!.
We're delighted to hear that you found ordering through our website for the first time was easy, with no issues. We try to make it as simple as possible for our customers, so I'm happy this is the case for yourself!
Please do let us know if there is any way we can further assist - we're always happy to help.
Kind regards,
Joseph
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