Vantage Roofing Reviews 

We used them when they were still Findley roofing (Google grant Findley), and it’s the same company now.
The very well written and long one star review is the one to pay attention to here Also be very suspicious with any positive reviews with “well done lads” in it. Similar to Yell reviews for company and seem fake.

I rarely write reviews, but after such a poor experience with this roofing company, I feel compelled to share my frustration in the hopes that others will avoid the same disappointment.

Major Delays and Lack of Communication
The entire process was plagued with delays, particularly when it came to the scaffold. Not only was the scaffold delayed, but there was no communication from the company to inform me of the delay. This forced me to use up my annual leave to accommodate for the work that was supposed to be happening. The worst part? When the scaffold was eventually erected, it blocked off my windows and emergency escape—something I was specifically told would not happen.

Damage and Lack of Accountability
As part of the roof repair, I was promised that a protective sheet would be placed over my conservatory roof prior to starting the work. This did not happen, and as expected, damage occurred. While I understand that some damage is inevitable in such jobs, the lack of accountability was the real issue. Despite providing photos of the damage I was offered no clear solution or compensation for the damage.

Flue Replacement Quotation Issues
I was quoted for a full flue replacement, but after the work was completed, they tried to increase the price because part of the flue pipework needed replacing. This was frustrating, as the original quote clearly covered the full replacement, and there was no mention that additional costs could arise. This felt like a bait-and-switch tactic. They also tried to use this as collateral for the damage that occurred to my conservatory which i found completely out of line.

Unprofessional Behavior and Disrespect for Property
The workers were also careless with my property. Despite instructing them not to go on a side shed roof (as it had become unstable), they ignored my instructions, causing further damage to the roof after one of them stepped on it. There was no accountability for this damage, either. Additionally, I had to deal with workers rushing through the job because they were concerned about missing traffic on their way home. This is not something a paying customer should ever hear, and it made me question the quality of work being done.

Miscommunication and Wasted Time
I was also promised ample time for scaffold dismantling, as I work shifts and the team would need access through my house to reach the back scaffold. Despite this, they showed up early in the morning after I had just finished a night shift—again, with no prior notice. To make matters worse, they initially told me the scaffold would be taken down that day, only to inform me later that it wouldn’t happen because of another van not showing up to collect the equipment. They rescheduled for the next day, which meant another early morning after a night shift, and then didn’t even show up. Again, no phone call, no explanation, just more wasted time.

Disappointing Customer Service and Experience
After the initial meeting, I felt reassured by their professionalism and the fact that they provided all the necessary accreditations and certificates. Their quote was significantly higher than others, but I trusted that I was paying for a hassle-free and professional service. Unfortunately, this was far from the truth. The entire process was stressful, unorganized, and incredibly unprofessional. Customer service was lacking, and I felt completely disregarded throughout.

Conclusion
I strongly advise anyone considering roofing work to avoid this company at all costs. What should have been a simple roof repair turned into a complete nightmare—one full of delays, miscommunication, poor workmanship, and zero accountability for damage caused. I’ve even told my neighbors, who were considering using them, to look elsewhere.

The experience was extremely disappointing, and the customer relations were shockingly bad.

Would not recommend. Save yourself the headache and choose another company.

Work consisted of complete new slate roof to large detached house and extension, new upvc soffits and facia boards, all new guttering and drainage down pipes, build timber structure with EPCM rubber roof covering above existing flat roof extension, repointing and caping of both chimney stacks. I'm very happy with all the work from the initial survey, through quotation and advice on options, the actual carrying out and coordination of the work (in the original agree time frame), and being kept daily updated on what work was taken place and how it was progressing, as well as visits and checks by responsible staff from head office, during and after the work was completed, which was done professionally and friendly. Many thanks to the team of Harvey, Scott, Kevin (and his team) and the business team back in the head office.

Good luck on trying to get a quote . The person i spoke to had a million questions . Two properties with flat roof needing replacement nothing hard but because its a garage and an out building in 2 locations i had to schedule both seperately . 600 yards between them. Half hours survey at most . Moved on didnt bother more interested in telling me about scaffold ?

Surveyors were very kind. Work looks immaculate! Well done lads 👍

This is the second time I have had this company do work . They communicate effectively and in a transparent Way. All staff at all levels are respective. The company inspires confidence in their work and I would not hesitate to recommend them.

The roofers were fantastic. Told me each day what they would do. Even, when there was a problem Brent explained it so I understood and Harvey came out straight away to explain and tell me the cost. However, the scaffolders weren’t very good. Gave me literally 2 minutes warning they were putting it up and then blocked my back exit. I understand the company now has its own scaffolding company so that will be better