Vantage Motor Group Reviews 

1,918
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 360 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and knowledgeable staff members who provide exceptional support and guide them patiently through every step. Buyers note that test drives and vehicle handovers are handled professionally, ensuring a completely stress-free and pleasant transaction from start to finish. Some people were dissatisfied with unexpected vehicle problems and poor communication regarding car availability. Reviewers mentioned experiencing mechanical faults shortly after purchase and expressed disappointment over the lack of follow-up from customer service teams. A few shoppers also encountered difficulties with vehicle conditions and administrative delays during their dealership visits.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, friendly, and completely non-pushy during the entire buying... See more

Service

Reviewers highlight positive aspects of service, noting that staff members are exceptionally helpful,... See more

Product

Users describe positive interactions with product, noting that their vehicles are well presented, pristine,... See more

User experience

Clients share positive opinions on user experience, highlighting a stress-free and seamless buying process... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting professional care and helpful staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A very relaxing environment at Vantage Toyota, Scarborough. The Salesman Joe very easy going took us on a test drive having explained all the new features and gadgets in the vehicle. We enjoyed ours... See more

Company replied

Rated 5 out of 5 stars

My experience at Vantage Toyota York was memorable because the sales staff are patient and listen to what you want. They aren't pushy and are willing to answer questions at any time. The service team... See more

Company replied

Rated 5 out of 5 stars

We had a great experience at Vantage Toyota in York after it was recommend to us. We test drove a couple of Toyota CHRs but not in the colour we wanted. Steve was really helpful, professional and frie... See more

Company replied

Rated 5 out of 5 stars

We were dealt with by Ben Kaye and he had everything covered. He was very knowledgeable, understanding and personable. He explained everything clearly and went to some trouble to get the sat nav in th... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

Visit Vantage Motor Group in Lancashire & Yorkshire an established dealership and servicing specialist. We have a wide range of fantastic offers available, reserve your car online for £99 today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(1,918)

350 reviews in the last 12 months

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Rated 5 out of 5 stars

I'd recommend Vantage Toyota Blackburn…

I'd recommend Vantage Toyota Blackburn to a friend because they treated me with respect, listened to me and were polite, courteous and professional as well as friendly. I got exactly what I was looking for. Thank you!

21 March 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hi Annette,

Thank you so much for your lovely feedback. We’re delighted to hear that the team at Vantage Toyota Blackburn made you feel respected, listened to, and well supported throughout your visit. It’s great to know you found exactly what you were looking for, and we truly appreciate your recommendation.

Kind regards,
Vantage Motor Group

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

21 March 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hi Hiren!

Thank you for taking the time to leave us a review! We’re really pleased to hear you had an excellent experience with Vantage Motor Group. If there’s ever anything more we can do for you, please don’t hesitate to get in touch.

Kind Regards,

Vantage Motor Group

Rated 5 out of 5 stars

It was great experience witj sales…

It was great experience witj sales person Mr. Ben.

6 March 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hi Rosvin,

Thank you for your feedback! We’re delighted to hear you had a great experience with Ben and that he was able to support you throughout your visit.

Kind regards,
Vantage Motor Group

Rated 5 out of 5 stars

2nd Kia Sportage

We have always had our previous car serviced with them so did not hesitate when we wanted to change our vehicle and from start to finish it was a very smooth transaction and Joe our salesman was very informative and made the purchase very relaxing, would highly recommend them no problem.

20 March 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hi there,

Thank you for your wonderful review. We’re delighted to hear that you chose to return to us for your second Kia Sportage, and that the whole process was smooth from start to finish. It’s great to know that Joe provided clear information and made the experience relaxed and enjoyable. We truly appreciate your recommendation and your continued trust in us.

Kind regards,
Vantage Motor Group

Rated 5 out of 5 stars

I'd recommend Vantage Toyota York…

I'd recommend Vantage Toyota York because despite the fact that I live near London, Mark Taylor at the dealership was exceptional from start to finish. He was extremely reassuring to the point that I put a deposit down on the car without having seen it in real life i.e. only seeing photos and videos and his verbal description. When I arrived at Vantage York, Mark was excellent. He had described the car perfectly, and he was poplite, professional and nothing was too much trouble.

18 March 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hi Nicholas,

Thank you for taking the time to share such a detailed and thoughtful review. We’re delighted to hear that Mark provided exceptional support from start to finish, especially given the distance you were travelling. It’s wonderful that his reassurance, clear communication, and accurate descriptions gave you the confidence to reserve the car before seeing it in person. We’re equally pleased to hear that the vehicle met your expectations on arrival and that Mark’s polite, professional service made the experience so positive.

Kind regards,
Vantage Motor Group

Rated 5 out of 5 stars

The no pressure purchase experience

The no pressure purchase experience, advice, and information given by Richard Winn, the sales person I dealt with.

14 March 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hi there,

Thank you for your feedback. We’re really pleased to hear that Richard provided a no‑pressure, informative, and supportive purchase experience. It’s great to know his advice and guidance helped make the process smooth and comfortable.

Kind regards,
Vantage Motor Group

Rated 5 out of 5 stars

Good dealing with customer

Good dealing with customer.

I had a great experience as a customer. Edward was very helpful and got everything done quickly. As someone new to Toyota and automatic cars, I really appreciated how he handled everything clearly and correctly. Highly recommend!

21 March 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hi Elwino,

Thank you for sharing your experience with us. We’re delighted to hear that Edward was so helpful and made everything clear and straightforward, especially as you’re new to Toyota and automatic cars. It’s great to know he made the process quick and comfortable for you. We really appreciate your recommendation.

Kind regards,
Vantage Motor Group

Rated 5 out of 5 stars

Beth the sales lady

Beth the sales lady , who made me feel relaxed as I was very anxious , as my late husband would normally deal with things like this

18 March 2026
Unprompted review
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Reply from Vantage Motor Group

Hi Deb,

Thank you for sharing such a personal message. We’re truly glad to hear that Beth was able to make you feel relaxed and supported during what we understand could be an anxious moment. We’re grateful for your trust and pleased that Beth could provide the care and reassurance you needed.

Kind regards,
Vantage Motor Group

Rated 5 out of 5 stars

I was excited to be getting a new car 🚗

18 March 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hi Graham,

Thank you for sharing your excitement with us, getting a new car is always a special moment! We’re delighted to have been part of the experience and hope you enjoy every mile ahead.

Kind regards,
Vantage Motor Group

Rated 5 out of 5 stars

Great experience

Great experience

23 February 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hello Tony,

Thanks for your review. We're glad to hear you had a great experience with us.

Kind regards,
Vantage Motor Group 🚗

Rated 5 out of 5 stars

My experience at Vantage Škoda…

My experience at Vantage Škoda Morecambe was positive because Jack was brilliant. There have been some issues with the vehicle since but they have been managed by the team to a high standard.

13 March 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hello Natalie,

Thank you for your review. We're pleased to hear you had a positive experience and that Jack provided brilliant service. We're also glad our team has been able to resolve the issues to a high standard.

Kind regards,
Vantage Motor Group

Rated 5 out of 5 stars

Vantage Morecambe Software Recall Experience

Took my car in for software recall and was advised that it would take some considerable time. Despite the traffic back through Lancaster being very busy I was taken all the way back to my house without any grumbles at all, which I really appreciated.
I was very impressed with the technician Paul Corsadine who worked on my car as he decided to check my 12 volt battery and decided it needed replacing under warranty without being asked. He also provided a very clear and easy to understand video of the health check.
All told very satisfied.

19 March 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hi Ian,

Thank you for your review. We're delighted to hear you were well looked after during your visit and that the team could assist with transport. It's great to know Paul provided thorough and proactive service, along with a clear health check video.

Kind regards,
Vantage Motor Group

Rated 5 out of 5 stars

A good Company to deal with

Everyone was very helpful and friendly

16 March 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hi Sheila,

Thank you for your kind review. We're pleased to hear you found our team helpful and friendly.

Kind regards,
Vantage Motor Group

Rated 5 out of 5 stars

Everything is clear and transparent

Everything is clear and transparent

16 March 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hello Darav,

Thank you for your review. We're pleased to hear you found everything clear and transparent! We hope to see you again soon!

Kind regards,
Vantage Motor Group

Rated 5 out of 5 stars

Attentive, customer centric approach delivering excellent service

I had a great experience at Vantage Toyota Scarborough because the dealership sales representative, Ellie Peryer, worked hard to make sure everything was in place for an efficient transaction, including a fair price for my old car, and preparation of my new vehicle. Ellie then contacted me a couple of days after I took delivery of the new car to check all was well, and a couple of issues arising since are being efficiently attended to. An attentive, customer centric approach delivering excellent service.

18 March 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hi John!

Thank you for your great review!

We’re delighted to hear you had such a positive experience with Vantage Toyota Scarborough. It’s fantastic to know Ellie provided attentive, customer-focused service and ensured everything went smoothly, from your part exchange to the handover and follow-up.

Thank you again for choosing Vantage Motor Group, and we hope you enjoy your new car!

Rated 5 out of 5 stars

Professional

Professional, knowledgeable and provided a great service, not pushy at all which made the experience a good one.

13 March 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hello Lisa,

Thank you for your kind review!

We’re really pleased to hear you found the team professional and knowledgeable, and that you enjoyed a relaxed, no-pressure experience. Providing great service in a comfortable environment is exactly what we aim for.

Thank you for choosing Vantage Motor Group!

Rated 5 out of 5 stars

BOUGHT A USED VOLVO FROM LEXUS

The staff at Lexus Preston were good because they were pro-active in a friendly and non-pushy way. They were efficient, taking us out for a test-drive straight away. They made everything easy and it was clear that customer service was excellent.

9 March 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hi Catherine!

Thank you for your great review!

We’re delighted to hear you had such a positive experience with the team at Lexus Preston. It’s fantastic to know you found the service friendly, efficient and never pushy, and that everything was made easy for you from the test drive through to purchase.

Thank you for choosing us, and we hope you enjoy your Volvo!

Rated 5 out of 5 stars

Fabulous car from Toyota Vantage

First time I bought a car from Toyota Vantage Leeds.
Fantastic friendly team. The salesperson Choe was highly knowledgeable, happy to explain all the features of the car.
This is the first time I chose to buy a car from Vantage Toyota Leeds. Chloe who sold me the car was exceptional, very helpful & cheerful. She was absuloutey superb when it came to explaining all the finance details, and all the features of the car. In fact she took the trouble to do so on 2 occasions which was very much appreciated by me. The manager Mark was also helpful. If I every buy another car, it will be from Toyota Vantage Leeds.

11 March 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hi Abha,

We’re delighted to hear your first experience with Vantage Toyota Leeds was such a positive one. It’s great to know Chloe provided such knowledgeable and helpful service, taking the time to explain everything clearly, and that Mark was also on hand to support.

We truly appreciate your kind words and your recommendation. Enjoy your new car, and we look forward to welcoming you again in the future!

Rated 5 out of 5 stars

Straight forward and none pressured /…

Straight forward and none pressured / rushed sale. Came away with a great car.

12 March 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hi Chris

Thanks for your kind review. We're really pleased to hear you found the process straightforward and pressure-free, and that you drove away happy with your new car.

Kind regards,
Vantage Motor Group

Rated 5 out of 5 stars

Great experience, would highly recommend

The staff especially Martin Davis explained everything about the purchase, finance, part exchange without any hassle.

6 March 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hi Terry,

Thanks for the great review and recommendation. We're glad to hear you had a positive experience and that Martin Davis was able to clearly explain everything around the purchase, finance, and part exchange.

Kind regards,
Vantage Motor Group

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