The team are all so helpful and friendly, the customer service excellent. My partner and I will now always use vanguard whenever we have a storage need. 10/10 service.
Company replied
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The team are all so helpful and friendly, the customer service excellent. My partner and I will now always use vanguard whenever we have a storage need. 10/10 service.
Company replied
My experience with Bristol Vanguard Self Storage was mixed. Some staff members were polite, professional, and genuinely helpful, which made parts of the process easy and pleasant. However, I als... See more
Company replied
Booked my storage space today in Bristol and couldn’t have asked for better service. Extremely polite, inviting and respectful of us. Gave in depth info and peace of mind. Also the building itself is... See more
I visited Vanguard Bristol yesterday to make initial enquiries. I was greeted warming by both Paul and Lee. They were very welcoming. I was given a tour of the storage facilities and a nice cup of cof... See more
Vanguard Self Storage is a privately-owned and family-run self storage company. Vanguard was formed in August 1964 to provide Industrial Moving and Storage services. The family of one of the founding directors, Mac McCullagh is still in charge today. Operating across London, Bristol, Bath and Manchester, they provide tailored domestic and business storage solutions, ranging from lockers to large warehouse-sized units.
Alperton Lane, UB6 8AA, London, United Kingdom
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I've used a lot of storage and warehouse companies over the years.
So far the experience with Vanguard appears totally different. The facilities are very 'premium', and lack the cold and damp issues that can blight other more budget units in winter.
The security system, bathroom facilities etc. are well maintained.
Staff are friendly and unpushy, and even in the underground facilities, provide access to wifi.
I fully recommend Vanguard and specifically the Manchester branch for any storage requirements. They are so professional and can’t do enough to help. Apart from reasonable prices they also offer a free pick up service for items going into storage. The level of customer service is fantastic from beginning to end.
Vanguard Soho is very convenient for me and I find everyone very helpful. It's very clean and organised and the lift gives easy access to the units. Can thoroughly recommend it.
I had my stuff in their storage for nearly a year. I can't think of anything that didn't go less than great here - friendly staff, reasonably priced, good quality storage conditions, timely invoicing and easy clearance.
Thanks for the great service Vanguard Storage!
Staff are very helpful and approachable. I didn't feel like they were trying to sell anything I didn't want. All the explanations were very clear and sincere at every stage of the process.
Convenient, central location.
Looks like a dingy car park. (Which, it kind of is. But you can’t beat the convenience of Soho.)
My only problem is that they don’t have step-free access if you are not driving. If you get lucky, you can follow a car and walk out of the car park exit which is a regular ramp access. But if not, you would have to carry your stuff in and out using the stairs.
Soho Facility - Very Helpful Indeed
The team and management are friendly and approachable
I can highly recommend
I Recently used the storage service in Swinton in Manchester and it was a fantastic service, everybody was extremely good on the desk, it was very simple to set up the account and to close it (and access to the storage goods was excellent). Great value would recommend
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