Vanguard Student Housing Reviews 

Bad communication.
Constant building works.
Everything sorted in the end but a lot of problems in the apartment too.

Way too expensive, many high fees, cleaning service wasn't very good, tiny room, bed and bedding bad quality. They could put more thought into who lives together, as the age range was very wide and there was no sense of community in the flat.

I loved the stay! The apartment was clean with everything that you possibly need. Comfortable bed and well equipped kitchen, the bathroom was decent size as well. The building is modern and felt very safe there. The stuff is super helpful and nice. I fully reccomend.

We entered the room on the first day to ants all over the floor and tiles leaking water out of the floor. We have had our water turned off, and our bathroom completely gutted while we were living in there. We had to go to another apartment (living with people we do not know) just to use the bathroom. The people living in that apartment did not even know that we were given access to their place. The management is terrible and unprofessional, I couldn't even imagine a worse living situation than this. Being woken up by power tools at 9am on weekdays and weekends, our apartment filled with saw dust and cement. And when trying to get explanations from management I get told that I am lying about the situation while I have photos and videos to prove it. I would never recommend this to anyone.

Very money oriented company overall.Make sure to read the contract before you choose the housings of this company. I stayed in Balmes 335. Nothing really benefits the tenants. One time because of the wind one window broke and took the fee from all of us even though it wasn’t anybody’s fault. 23.89 euros per person from 8 people just for a window. We can definitely say that they made money from that too… Generally in house the problems get solved relatively fast but we had one problem with the kitchen sink and it took them 2 months to solve it. Would I renew my contract: A hard no. But cant say that the apartment that I lived in wasn’t nice. Search for other shared apartments from idealista is my opinion. You would get things for much cheaper than vanguard housing.

Good service, good location, and nice people.

Horrible experience. It was an awful living, I have been living with 18-year-old kids, dirty boys, too childish, smoking at all times, taking people in the house during the day, and the only solution was always the same: nothing!.
If you know the age of the house member, there should be a good location for each one with similar ages... not me, a 24-year-old living with 18-year-old boys.
It was horrible, extremely expensive, and of extremely poor quality in every aspect. I would never, in my entire life, recommend this bad housing as an option.

Their own lock system fails constantly,, failed to do a simple change and vhange my room from the 2nd floor to the 3rd floor, overpriced, closed down common areas without a deduction in rent, had to pay an insane amount for lost keys a number that was more than other higher quality residences, absolutely 0 security, customer sevice is hard to reach at times, if you do not have a spanish number they will not answer, they do not answrr whatsapp calls, they scold you like a chikd based solely on what others have said with limited evidence despite said co-livers also engaging in actually provable unhospitable actions. Took an unprofessional tone with me during situations caused by failure of their own online system. Horrible internet, does nothing to prevent people from smoking weed in shared closed envoirnments despite smoking allegedly being forbidden. Got mad at me for not answering when i repeatedly told that my contact info was different. Oh lastly, in spite of me telling them numerous times they cannot even write my name correctly

The house is perfect, i had good housemates, clean, and friendly.
The customer support is also 5 stars, any complains, any malfunction they were there to help right away. Really loved the house.

Great placement in the city and the company handle the problems in the appartement very quickly. Great services, thanks for making me feel like home :)

Moved into completely new apartment, really nice environment. But it being so new a lot of the things that was basic and that you needed, in a normal day was not yet bought.
Really nice company easy to get a hold of and though it was in Spain easy to communicate with in English, and ready to help getting to know the things.

I initially booked my stay at Balmes from September 2024 to January 2025, but I got hooked and extended my stay until June, the end of my internship!

as student housing goes, this one is spectacular! you have options to choose the rooms, I was in the smallest single one. which is alright if you don't spend much time at home (usually the case when you're exchange). the facilities work great, the elevator looks old and gives the ick to people at first, but it works alright. the kitchen was quite well-equipped, i bought only a few specific things but everything necessary is there. there is a biweekly cleaning of common spaces and they (+ the technical people) are all nice. pretty cool how you can open doors not only with keys, but also with an app, the only thing is don't lock yourself out of your room in the night (my roommate's story) as it will cost you greatly to handle it outside of working hours.

i specifically love my stay for the people i met here, a few roommates are great friends of mine. it all depends on luck, but i assure you if there are 7 people in the flat, there's gotta be someone you'll vibe with :) having a spacious living room surely helps with socialization. in my flat it's quite common to have a chat when you're cooking at the same time or just chilling on the couch. also a provided TV is cool, as we often watch videos or listen to music together :3

the location is great too (mind you, this is about Balmes specifically). Padua metro station is right outside so you can catch a train even if you run out in 3 minutes (from experience), a bus stop and other lines are also conveniently close. SPAR is right downstairs, but for more affordable shopping Mercadona or Lidl are manageble distance away. i studied in la Salle and i walked there everyday. if you're like me, prepare for a regular training as it's quite a hike uphill, but walking will get you there faster than any other transport.

anyway. there's a lot more to say, feel free to contact me if you're curious about something specific. if you do end up here, know you're in for a great time!

Replied fast to my queries and helped me so much

Very friendly staff to deal with, nice and clean accomodation, any issue I have had has been sorted extremely fast, would highly recommend if studying in Getafe.

I’ve booked a double shared bedroom. After I left they said I broke the fridge’s shelf although I provided proof that I didn’t and also said ive used the second spot in the bedroom without providing proof they took more than 50 euros from my deposit and every time you want to renew your contract you have to pay 370 euros. They said they wouldn’t want to renew with me although I should be the one that wouldn’t want to renew I left my room without a scratch and everything was as the time they gave me the keys. Wouldn’t recommend at all.