Van Demon Reviews 

76
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Wish I’d read the reviews before buying, seat covers don’t fit sent pics to proof this. Apparently it’s me that’s fit them wrong 😑 the drivers seat cover just simply isn’t big enough. So rides up eve... See more

Rated 1 out of 5 stars

Border ford transit rear barn door windows and fitting kit. Package delivered by courier but was 1 of 1 and was only the fitting kit. I have tried to call, phone line does not go through, which re... See more

Rated 5 out of 5 stars

Ordered two windows, both delivered 2 days later. Discovered one was damaged on the corner after opening so emails pics as per agreement. Fast reply and replacement window arrived 3 days later. My exp... See more

Rated 2 out of 5 stars

I have purchased some small items to test, they were OK but before I purchase the windows, I would try some curtains, what a disaster no delivery instructions on order. When arrived it was nicely pa... See more

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2.6

Poor

TrustScore 2.5 out of 5

76 reviews

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No recent history of asking for reviews

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2.6

All reviews

(76)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

Good buying experience

I was concerned about ordering from Van Demon after reading reviews but my experience has been good.
I ordered 2 x ford transit MK6 side windows with fitting kit.
Order arrived after 2 days and was packaged well. everything was as it should be and the windows are now fitted without any problems.

2 February 2021
Unprompted review
Rated 5 out of 5 stars

Very good product and service

Merc Vito 639 twin front seat cover set installed today after prompt delivery. fit and quality far surpassed my expectation considering how reasonable the price is. Nice touch that arm and headrests are tailored well too instead of just one cover over all.
Have to say from my experience I am very surprised to see some of the ratings here but can't comment on those.

Would recommend to friends

21 January 2021
Unprompted review
Rated 1 out of 5 stars

Avoid at all cost

Avoid at all cost. Wrong part, wrong box pictures sent still wouldn't admit they had got it wrong and I have to pay to send the wrong part back to get a refund AVOID AVOID AVOID YOU HAVE BEEN WARNED

6 November 2020
Unprompted review
Rated 5 out of 5 stars

Great service and gear, read this if your purchasing anything.

Bought some side steps for my vivaro twin slider I needed some advice and an extra bracket or two, these guys were prompt, professional and there when I needed some help. I have since bought rear door glass kit.. Don't listen to the doubters on here, every company will have a few issues here and there with the amount they sell(shows how good and good pricing)also earlier comment about then didn't hold stock only order in? Get real mate nowhere holds stocks anymore even asda only hold the basic lol. Highly recommended and delivery as long as its before 2 is next day so cannot fault them at all. Great service, great team get ordering you won't regret it.

20 June 2020
Unprompted review
Rated 5 out of 5 stars

Top service

Top service. I've ordered direct from them and also from their shop on eBay. They have sent me countless windows and adhesive kits. The packaging means the windows have always arrived in one piece which saves the hassle of returns and replacements. Good prices too.

13 June 2020
Unprompted review
Rated 1 out of 5 stars

Avoid

Avoid! Have been charged £200, never received order confirmation, never replied to my emails and never received order. I am reporting them!

3 April 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant company

fantastic company to deal with. Ordered my side window , adhesive, and bonnet bra and 2 days later they arrived on my doorstep superbly packaged and looking great.
Quality of goods is great.
Thank you guys...you have restored my faith in online shopping ,😀

6 February 2020
Unprompted review
Rated 1 out of 5 stars

Order I assume was not held in stock

Order I assume was not held in stock. Received part of my order only which was a day late. Was told I would have the remainder of the order on Saturday before 12pm. Did not arrive and have had to cancel a job because of this. The parts were coming direct from Van guard, not van demon. Beware and do not use this company unless you are in NO HURRY.

9 November 2019
Unprompted review
Rated 1 out of 5 stars

Awful company to deal with

Awful company to deal with.

Products are not always held in stock so the delivery relies on the manufacturer - this means the date given on the site when ordering is out of Van Demons hands - hence the promised next day delivery does not happen.

My product failed within 2 months and Van Demon did not want to know. They didn't answer the phone or respond to emails or letters.

Definitely one to avoid at all costs.

29 August 2019
Unprompted review
Rated 1 out of 5 stars

First order a window and arrived…

First order a window and arrived smashed and they left me with the broken one wouldn't collect
Then order curtain for the window and rail that was sent for wrong van but told I ordered wrong so I need to send back at my cost
Beware no point using the vechile checkers
As gives options that are misleading

30 July 2019
Unprompted review
Rated 1 out of 5 stars

Would give zero stars if I could !!

Would give zero stars if I could !!

Ordered a Rhino Kammbar Roof bar system including a rear ladder roller. The initial delivery took several days longer than stated on the website - and then was split and arrived on several different days. Vandemon blamed Rhino as the goods were apparent dispatched direct.

Part of the order was then missing - had two more deliveries and a return before it was finally resolved.

But the worst part - after just 2 months the rear ladder roller fell away from its mount on the back of the van and the roller itself end up falling off as I drove along. This is a heavy bar and could have resulted in a serious accident if it had happened on a busy road or even motorway. The product is now unusable - Vandemon response - the product was apparently misused - no investigation just the photos I supplied. And now they don't want to know!!

Avoid this company and rhino roof products (especially the kammbar system) at all costs. The 'competitive' prices will be far outweighed by the inconvenience you get dealing with these people.

UPDATE - 21/08/2019
After failing to get any response from Van Demon - despite issuing preliminary court proceedings - I contacted the MD of Rhino Products UK as a last resort before going to the next stage of the court process. The matter was resolved within 10 minutes of him receiving my email.

My faith in Rhino Products UK has been restored but not Van Demon who never got back to me.

My advice - Do NOT buy from Van Demon - there are far better companies out there.

29 June 2019
Unprompted review
Rated 3 out of 5 stars

Ordered 2 x items within last 48 hours

Ordered 2 x items within last 48 hours. Had a query and needed some help, tried all of the 3 or 4 different phone numbers several times, none are answered. I think this is a scam site and will require Paypal intervention. Avoid.

After I wrote this, my order arrived a day later. Some Van-Guard UltiBars and accessories. These were subsatantially cheaper than other sites and delivery was free. So Van Demon are actually pretty good, but when you've just forked out £150, it would nice if they ANSWERED THE PHONE....!

26 June 2019
Unprompted review
Rated 1 out of 5 stars

Transit spoiler looked like it had been polished with an axe!

Bought a transit Mk7 spoiler for a customer and collected. Upon opening the item it looked like it has been kicked around the floor for a month before packaging. To be fair the item was sealed in an opaque plastic bag and I'm pretty sure the damage was down to the original manufacturer.
I contacted support to try and negotiate a partial refund as it had to go to the body shop for painting before fitting to the customers vehicle, the call you back in 10 minutes turned into 4 hours and the final offer was 10% amounting to approx £11.50 or send it back, not much good when the customer is picking the vehicle up tonight! I have generously allowed them to keep the 10% as they must need it far more than i do. Avoid if you need any kind of customer support after your purchase.

8 October 2018
Unprompted review
Rated 2 out of 5 stars

Bought rear seat and 4 van windows on…

Bought rear seat and 4 van windows on different occasions.

The rear seat was quite scratched on receipt - certainly not the 'new' condition advertised - due to no packaging - ie it was shipped on a pallet with a small piece of plastic covering only part of the seat.
(and don;t get me started with the courier company who were, useless, well worse than useless (don't knock on the door, ring the bell please, no not the childs play bell, the door bell next to the door was the conversation)

As for windows - 3 of the 4 were faulty, only 3 tubes of sealant supplied instead of the advertised 4 (and they just marked 3 on the paperwork so not just picked wrong) and not enough trim (12m instead of 14m)

Follow the unhappy ebay reports and avoid.

15 May 2018
Unprompted review

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