the professional and highly experienced girl who attended to me ! she made my experience seamless , quick and so easy . i was worried cos it was my first time , but her professionalism was exciting.... See more
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Everything can be done online and there is no need to go into the branch, which is very convenient. Used e-transfer to buy crypto and it was a quick and smooth transaction. Just a note, the rates are... See more
I don't know much of anything about buying Bitcoin, but just approaching these folks, they walked me through the process from start to finish!
Company replied
Denise, my Customer Service Rep, is exceptionally helpful, knowledgeable & attentive. She makes everything so easy!! Vancouver Bitcoin is a highly trustworthy company that provides brilliant serv... See more
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Company details
Written by the company
Vancouver Bitcoin is a non-custodial cryptocurrency exchange providing secure in-person digital asset transactions at our physical stores in British Columbia and Alberta, and remote transactions for customers across Canada. We help customers buy and sell major cryptocurrencies using cash or bank payment methods, with all transactions completed instantly and without custodial account holding. We are a registered Money Services Business (MSB Registration No. M19471813) and operate in full compliance with Canadian regulations. Our team provides clear pricing at the time of each transaction along with in-person customer support. For assistance, contact us at hello@vancouverbitcoin.com or 604-559-9499.
Contact info
1807 Burrard St #202, Vancouver, BC, V6J 1H9, Vancouver, Canada
- 604-559-9499
- hello@vancouverbitcoin.com
- vancouverbitcoin.com
You should know
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Very responsive and accommodating
Very responsive and accommodating. Highly recommended!

Reply from Vancouver Bitcoin

Reply from Vancouver Bitcoin
Excellent customer service
Excellent customer service. Knowledgeable and friendly staff!

Reply from Vancouver Bitcoin

Reply from Vancouver Bitcoin
Been coming for years
Been coming for years. My go to place for buying crypto. Best rates and service. No need to go anywhere else.

Reply from Vancouver Bitcoin
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