Amazing service. Unit arrived with 30 hrs of ordering. Well packed etc. Would recommend and will use again.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Good value, quality product and great service. The radiator I bought was missing one of the chrome end caps (manufacturer error) - a quick phone call, no quibble… two spare caps arrived within 24 hour... See more
Agreed to give full refund due to faulty TRV valve then stopped replying to messages on eBay when requested return address. Having to dispute the transaction with my bank now. The guarantee they offer... See more
Company replied
Excellent products and very competative prices - these were quality TRV valves, weighty & solid, not at all like the cheap looking ones you can get elsewhere for almost the same price!! Well packed &... See more
Company details
Information provided by various external sources
We sell a large range of Radiator Valves. Priding ourselves on our choice, quality and customer service.
Contact info
Unit 3 Parc Caer Seion, LL32 8FA, Conwy, United Kingdom
- 01492 593336
- info@valvekings.com
- valvekings.com
4.5
Excellent
293 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Lovely product, dispatched & delivered promptly
Helpful customer service, phone query prompty answered. Easy online transaction; quality item, delivered quickly. Perfect!
11 September 2023
Excellent service from start to finish
Excellent service from start to finish
Can't fault them, and great price
15 September 2023
Unprompted review
Easy and efficient
4 September 2023
Radiator great value for money
Radiator great
Had to chase delivery but it came next day
Looks fab
10 August 2023
Good quality product
Good quality product, delivered as promised. Yet to be installed but seems to be well made with the functions I need.
18 August 2023
Did what it said it would
13 August 2023
Quick service.
24 July 2023
A very easy ordering process
A very easy ordering process and a very prompt delivery. We have yet to fit the radiator heating element but hoping all will be well. I can recommend Valve Kings.
31 July 2023
Great product
Great product, really good finish, speedy delvery. Really helpful when emailed about other sizes, wish you would also do the same radiator in bigger size.
14 June 2023
Very good service and a great product
21 June 2023
Although we rate Valve King very high
Although we rate Valve King very high, we were puzzled at why our order with them was delivered as part of a package bundled together with goods from an entirely separate company.
30 May 2023
Really helpful with the queries I had…
Really helpful with the queries I had and great product for a great price.
9 June 2023
Errors made, poor communication
Made an error on pricing on website, then cancelled without any correspondence. I emailed asking why and was met with “we have made an error, deal with it attitude”. No offer of a discount or any other communication, took my business elsewhere.
Can’t imagine they will be decent if you have any issues with your order going by my experience.
3 June 2023
Reply from Valve Kings
Apologies for the miss price on the website during the weekend updates and that we could not supply the multiple £300 radiators at £30 each which you had purchased. We cancelled and refunded the order straight away and an email was also sent at the same time.
Excellent service and product.
1 June 2023
The customer service team were…
The customer service team were excellent and followed up my online order to make sure we wasn’t missing anything and it was delivered in the time frame that they estimated.
29 May 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.