Useful to have the option of getting colour chips with a potential voucher for buying paint. Unfortunately not all of the colours I wanted to test were available as a colour chip. Also, it should have... See more
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Bought some of your paint for my kitchen which I thought would only take two coats but I was wrong it took two tins 5 litres of paint for a tiny kitchen which asnt got one full wall
Company replied
I’ve used Valspar before and knew it wasn’t the best but this time it’s been awful. It’s a 2 star experience because the pale colours don’t seem as bad but I brought Rainforest Retreat which is a da... See more
Company replied
Amazing customer service in solving the issue at hand, but very poor comms between B&Q and Valspar. When I tried to use the voucher multiple times - B&Q had no idea what to do , had never seen this ty... See more
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Company details
Written by the company
For Over 200 years Valspar have been trusted with the colours that are most important of all - Your colours. The colours that are personal. Unique. Intimate. The colours you want to fill your life with. We have Europe’s biggest range of pre-selected colours. From brilliant whites to outlandish oranges, our experts in store can help you choose from over 2,000 colours. Colours that are purer, brighter and truer. And if you can’t find what you’re looking for? Our state-of-the-art colour matching technology can match 2.2 million colours, all from a sample as small as a Parma Violet™. So, if your eye can see it, we can match it to ensure that you always Colour with Confidence.
Valspar Product Range
Written by the company
- Ready for real life, effortless, even coverage and a long-lasting finish, whether you're decorating inside or out. So whether you're decorating your wall and ceilings, wood and metal trim, or even your Garden Fences or Masonry, with Valspar's unlimited range of colours you can create a truly personalised palette for every area of your home.
Love Your Colour Guarantee
Love Your Colour or change it for free!
To help you choose with confidence our Love Your Colour Guarantee means that if you don’t love your new Valspar colour, buy a second one and we’ll give you your money back.
It’s as simple as that.
Terms & Conditions apply.
It’s as simple as that.
Terms & Conditions apply.
Contact info
2.6
Poor
3K reviews
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Replied to 98% of negative reviews
Typically replies within 48 hours
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The worst paint ever..
The worst paint ever... Colour good and coverage but shows every little mark. It's only been painted a month and needs redoing
3 December 2025
Unprompted review
Reply from Valspar Paint
Hi Jan,
Thank you for taking the time to leave this review.
We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.
It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.
I bought satin wood paint
I bought satin wood paint, mixed in store to a colour. The colour matching was good, but the paint was terrible. It is not oil based, its some sort of acrylic substitute for traditional oil based gloss paint. This paint drips badly, no matter how thinly you apply it. It also cracked and crazed when dry. Its very expensive for what it was, and completely unsuitable for painting wood, or doors or furniture which has been pre-painted, and which is what it says on the tin that it is suitable for. AVOID THIS PRODUCT, ITS COMPLETE GARBAGE.
1 December 2025
Unprompted review
Reply from Valspar Paint
Hi,
Thank you for taking the time to leave this review.
We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.
It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.
So glad I found this service by chance
So glad I found this service by chance, was so fed up looking for perfect colours for my children’s rooms wasted hours and hours, one WhatsApp chat with 2 very helpful ladies and I have nailed 2 bedroom and a bathroom schemes! So grateful for this service it has been invaluable and taken the headaches away .
1 December 2025
Unprompted review
Reply from Valspar Paint
Hi,
Thanks so much for leaving such a glowing review! We are so glad our WhatsApp Colour Consult team were able to provide you with new and exciting ideas!
Excellent service listened to my…
Excellent service listened to my queries. Just 1 star off as did take a while to get back to me at times so more of a half a day to find my colour but luckily I didnt need the paint today!
Very helpful and I will most definitely use again and recommend to others!
1 December 2025
Unprompted review
Reply from Valspar Paint
Hi Jessica,
Thanks so much for leaving such a glowing review! We are so glad our WhatsApp Colour Consult team were able to provide you with new and exciting ideas!
ONLY THING WORSE THAN THE PRODUCT IS THE CUSTOMER SUPPORT!
DO NOT EVER USE THIS PAINT!
Professional painter and decorator of over 25 years.
Update on previous review....
The only thing worse than the paint is the customer service they provide. They have a policy of deny, delay, confuse. And if you have the patience to continue your complaint, they try to intimidate. (Kelly from customer services) I have had my time wasted time and time again..for over 9 months now. Even had a rep see the issue with his own eyes, admitted it was a fault with the paint and still they insult me with their response.
To date, this company has cost me over £3.5k. And my client STILL has a paint that turned bright green after it reacted with the caulk.
Valspars expert advice......to strip each room and start again at a cost of a minimum 9k.
They are a joke.
Do not waste your money on this product!
Further update......now two months later (11 months since start of problem) and they still insist on wasting time, confusing the situation, and now back to denying it was caused by a faulty product even though they already accepted it was.
For legal reasons I must point out I have pictures, witness accounts to verify my claims. (One of which is a valspar employee)
Do not risk using this paint company!
30 November 2025
Unprompted review
Reply from Valspar Paint
Hi Mark,
We are truly sorry you are disapointed with the service you have received.
A manager will reach out to you soon to try and make things right.
Poor coverage
Bought valspar emulsion from b&q for hallway walls and interior wood satin in matching colour for staircase and banister. Put simply it is the worst paint I’ve ever applied in 30 years of decorating various houses , coverage is awful , 3 coats on walls and now on 2nd coat to stairs and still not covered. Now have to buy more paint to finish job .
VERY DISAPPOINTED
30 November 2025
Unprompted review
Reply from Valspar Paint
Hi Mark,
Thank you for taking the time to leave this review.
We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.
It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.
Good Paint
I bought some of Valspar Premium Matt Emulsion from a local B&Q who mixed up the colour that we wanted.
I hadn't looked at the reviews prior to purchase, if I had I probably wouldn't have bought their paint.
I used the paint in a new house on previously painted white walls and found that it was easy to use, it covered the white as well as any other paint I've used. In total it took 2 coats as usual. It was easy to cut in using the paint as it's slightly thicker than Dulux for instance.
I didn't have any issues with it at all. I've not had to try and wash any bits of it yet so I can't comment on that side of things.
I will say that it doesn't go as far as Dulux with it being slightly thicker and the paint tubs are not easy to open or close. But the paint itself was good.
24 November 2025
Unprompted review
Reply from Valspar Paint
Hi Philip,
Thanks for leaving such a positive review.
We look forward to helping you out with any future projects you may have!
Don’t buy the gloss paint
I bought 5 litres of silk finish emulsion for walls , this was excellent - great colour, applied easily with roller, good coverage and finish
I also bought 500ml gloss in a complementary colour for the woodwork - skirting, banister etc. this paint is rubbish, I have only done one coat so far but it is incredibly streaky - I wish I hadn’t started, coverage is hopeless, this will take 3 or 4 coats to get a reasonable finish
I will be sanding it down and buying an oil based gloss
27 November 2025
Unprompted review
Reply from Valspar Paint
Hi,
Thank you for taking the time to leave this review.
We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.
It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.
Brilliant service
Brilliant service, so easy to use and extremely helpful in helping with colour matching.
23 November 2025
Unprompted review
Reply from Valspar Paint
Hi Gillian,
Thanks so much for leaving such a glowing review! We are so glad our WhatsApp Colour Consult team were able to provide you with new and exciting ideas!
Reply from Valspar Paint
Hi Tracy,
Thanks so much for leaving such a glowing review! We are so glad our WhatsApp Colour Consult team were able to provide you with new and exciting ideas!
Incredible service
Incredible service from chloe our colour expert today. She really listened to what I wanted and gave options not just one choice. Easy to use service will definitely be using again!
20 November 2025
Unprompted review
Reply from Valspar Paint
Hi Naomi,
Thanks so much for leaving such a glowing review! We are so glad our WhatsApp Colour Consult team were able to provide you with new and exciting ideas!
Lovely Service
The colour experts are very polite and knowledgeable. All together a pleasure to talk to.
16 November 2025
Unprompted review
Reply from Valspar Paint
Hi Rhianwen,
Thanks so much for leaving such a glowing review! We are so glad our WhatsApp Colour Consult team were able to provide you with new and exciting ideas!
If I could rate it 0 I would
If I could rate it 0 I would. 3 coats and it's still streaky. Finally come to remove the tape as per manufacturer direction and the paint peels like plastic. Walls were prepped properly paint applied properly and still looks like utter rubbish. Will never buy valspar again. Now either have to live with it or sand and repaint with Dulux. Do not buy!! B&Q should go back to mixing Dulux!!
15 November 2025
Unprompted review
Reply from Valspar Paint
Hi Angela,
We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.
It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.
Don't buy the furniture paint
Bought the matt furniture paint to makeover our kitchen chairs, and wanted a specific colour from the in- store mixing service.
Can only describe the results as abysmal. I carefully sanded and prepared the chairs but the result is drippy, wrinkled and already peeling off. Complete waste of time and money, wish I'd read the reviews before buying, and gone with Frenchic instead; have used that for years with great results.
14 November 2025
Unprompted review
Reply from Valspar Paint
Hi Pippa,
We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.
It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.
What a great service
What a great service, the whole process was so easy and I got a lovely mood board at the end and got the colour that suited me
14 November 2025
Unprompted review
Reply from Valspar Paint
Hi David,
Thanks so much for leaving such a glowing review! We are so glad our WhatsApp Colour Consult team were able to provide you with new and exciting ideas!
No support
Tried to get support and advice on their Plastikote product but messages via their website just go into a black hole.
Buy a different product.
12 November 2025
Unprompted review
Reply from Valspar Paint
Hi Andy,
Thank you for bringing this to our attention.
We are sorry to learn that you have been unable to get the support you needed.
We will be reaching out for your details shortly so we can assist with the information you require.
Paint is terrible goes streaky and…
Paint is terrible goes streaky and cover even over white is terrible . Will never buy sgain
11 November 2025
Unprompted review
Reply from Valspar Paint
Hi,
Thank you for taking the time to leave this review.
We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.
It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.
Very Poor Quality
After having Valspar Simplicity paint recommended to me I bought20 litres for my sitting room and my “heavy traffic” hall stairs and landing. It has been on the walls weeks and has had a few marks on it. I have tried to clean these marks off with a sponge and mild detergent and the paint underneath is showing through. This is completely unacceptable after three coats of paint were applied. This paint was very expensive and with the cost of the decorator I feel completely out of pocket as I am going to have to re paint these walls. A very unhappy customer!!!
1 September 2025
Unprompted review
Reply from Valspar Paint
Hi Jo,
Thank you for taking the time to leave this review.
We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.
It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.
ABSOLUTELY NOT A DURABLE PAINT
Bought 2 different colours of paint. A dark grey and a Moroccan Market Orange. Both to cover existing white walls. The grey paint covered well in 2 coats, the orange required 4 coats and still now looks streaky. I wouldn’t dare take a wet cloth to this paint because a small water drop leaves a mark. This was the premium supposedly durable paint I bought at £37 for 2.5 litres in B&Q. After a week of being on the walls we started to put the bedroom back together after redecorating. Any small touches with anything and the paint just scrapes off. THIS IS ABSOLUTELY NOT A DURABLE PAINT compared to other durable paint brands. Colour range aside, I would not recommend this paint. Stick to the tried and tested durable dulux at the same, if not cheaper price.
3 November 2025
Unprompted review
Reply from Valspar Paint
Hi,
Thank you for taking the time to leave this review.
We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.
It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.
Does not do what it says on the tin!
Does not do what it says on the tin!!
Recommended by B&Q (rude lady said no one had ever returned any!?). Says washable, lies, stays fresh, lies!! Girls marks did not clean off as instructed and instead took the paint off!! Avoid at all costs
7 July 2025
Unprompted review
Reply from Valspar Paint
Hi Joanne,
Thank you for taking the time to leave this review.
We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.
It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.
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