Vagaro - UK Reviews 127

TrustScore 4.5 out of 5

4.6

Town Square 25, SG1 1BP Stevenage, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I've just moved from Fresha due to constant hidden pricing and waiting weeks for response to emails. With Carl at Vagaro I get a WhatsApp response within the hour, day or night. The customer service i... See more

Company replied

Rated 5 out of 5 stars

I’ve been working with Estera for my website and she is just fabulous. Patient, creative, helpful and very punctual. I love her work and am grateful for her support and hard work. Thank you Estera xx

Company replied

Rated 2 out of 5 stars

Please do not use this app if you're a chiropractor. I'm being charged £100 to leave due to getting a "free" wisepad, even though it doesn't work. They said I can reboot and then it will be refreshed,... See more

Company replied

Rated 1 out of 5 stars

Vagaro is the worst booking software I've used. It's slow and clunky, doesn't always work, and has awful customer service. It's been a colossal waste of time, money and resources migrating to Vaga... See more

Company replied


Company details

  1. Software Company
  2. Online Marketplace

About Vagaro - UK

Written by the company

Vagaro Image
Vagaro Image

Powerful tools to fuel your dreams and grow your business

Join thousands of salon, spa, and fitness businesses saving time with Vagaro's all-in-one platform. From online booking to business management, we help you scale and grow seamlessly!

Vagaro Image

Get paid instantly and securely

Enjoy transparent, low credit card processing with no hidden fees. Choose from flexible options like Tap to Pay on mobile or the sleek PayPro Mini. Vagaro’s POS system ensures quick and seamless checkouts on any device.

Vagaro Image

Optimize your time and streamline operations

Whether you run a single storefront or multiple locations, Vagaro simplifies managing employees , tracking sales, and providing advanced reporting—making your life easier every step of the way!

See what our business owners have to say

  • “I initially joined Vagaro for booking, but continued because of Vagaro Capital. I don’t think I could have grown so fast without it.

    OC Thomas

    Owner, Rich in Flesh Tattoo

    Livermore, CA

  • It’s a full business solution. It does everything at a glance. All of our appointments, all of our sales, all the inventory– it’s all there.”

    Kati Donati

    Owner, Primp Skin Studio

    Santa Rosa, CA

  • Vagaro Image

    Simplify your business operations today

    Set up your account in minutes and join over 87,000+ businesses already growing with Vagaro!


    Contact info

    • Town Square 25, SG1 1BP, Stevenage, England, United Kingdom

    • 02045389934

    4.6

    Excellent

    TrustScore 4.5 out of 5

    127 reviews

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    Rated 5 out of 5 stars

    I've just moved from Fresha due to…

    I've just moved from Fresha due to constant hidden pricing and waiting weeks for response to emails. With Carl at Vagaro I get a WhatsApp response within the hour, day or night. The customer service is exceptional and they set the whole app up for you and moved all existing data from your current booking system. The transition was near flawless. Can't recommend enough🙂

    28 April 2026
    Unprompted review
    Vagaro - UK logo

    Reply from Vagaro - UK

    Thank you so much for sharing this - we’re so glad you made the switch!

    It’s great to hear your transition was smooth and that Carl and the team were able to support you every step of the way. Providing fast, reliable support and making onboarding easy is exactly what we aim for.

    We’re excited to have you with us 😊

    Rated 5 out of 5 stars

    I’ve been working with Estera for my…

    I’ve been working with Estera for my website and she is just fabulous. Patient, creative, helpful and very punctual. I love her work and am grateful for her support and hard work. Thank you Estera xx

    28 April 2026
    Unprompted review
    Vagaro - UK logo

    Reply from Vagaro - UK

    Thank you so much for sharing this!

    We’re thrilled to hear how positive your experience has been with Estera - we’ll be sure to pass this along to her 😊

    We truly appreciate you being part of Vagaro!

    Rated 5 out of 5 stars

    The best booking system

    Signing up to use Vagaro was easy straight forward and they have some of the best aftercare I’ve ever experienced to get you set up and with check ins to ensure you are getting the most of the system. Thank you so much!

    14 October 2025
    Unprompted review
    Vagaro - UK logo

    Reply from Vagaro - UK

    Thank you so much for the kind words - we really appreciate you taking the time to share this!

    We’re glad to hear that getting started with Vagaro was smooth and that our Support team made a difference for you. Helping you get the most out of the system is exactly what we’re here for.

    Thanks again for being part of Vagaro! ❤️

    Rated 5 out of 5 stars

    amazing app has everything love this…

    amazing app has everything love this app the best and ive tried loads of different apps for my salon

    16 April 2026
    Vagaro - UK logo

    Reply from Vagaro - UK

    Thank you for sharing! We couldn't be more thrilled about your feedback.. Businesses like yours are at the heart of Vagaro and we're happy to have you with us!

    Rated 5 out of 5 stars

    Estera was helpful and listened to how…

    Estera was helpful and listened to how I wanted the website. I could tell she did because the result was great.

    10 April 2026
    Unprompted review
    Vagaro - UK logo

    Reply from Vagaro - UK

    We appreciate you sharing your experience! We’re glad to hear Estera took the time to understand your vision and delivered a result you’re happy with. Happy booking!

    Rated 5 out of 5 stars

    Estera is great

    Estera is great. Really understood the assignment and my vision of how I wanted things to look. Quick and responsive! Thank you so much!

    11 April 2026
    Unprompted review
    Vagaro - UK logo

    Reply from Vagaro - UK

    Thank you so much for the kind words! We’re thrilled to hear Estera brought your vision to life and provided quick, responsive support. Happy booking!

    Rated 5 out of 5 stars

    love Vagaro,

    love Vagaro,

    7 April 2026
    Vagaro - UK logo

    Reply from Vagaro - UK

    Thank you for your kind words. We're thrilled to have you with us! 🩷

    Rated 5 out of 5 stars

    Vagaro is just my new booking system…

    Vagaro is just my new booking system for my business!
    And I can see already the different against Treatwell. Much more adaptable for small business as mine, Well supported from the very beginning, whenever you need the support from them.It makes also, a huge different as well for a small business the crazy fees TW charge you for every single client and the same after a year with the same clients, just crazy.Impossible to maintain it. So happy I found Vagaro with a brilliant support team...:)))

    27 March 2026
    Vagaro - UK logo

    Reply from Vagaro - UK

    Thank you so much for sharing your experience! We're thrilled to hear that switching to Vagaro has been a positive step for your business. We’re especially glad our support team has been there for you from the start. If there’s ever anything more we can do to help your business grow, we’re always happy to help.
    Thanks again for your kind words and for being part of Vagaro. Happy booking!

    Rated 5 out of 5 stars

    We couldn’t be happier with the work…

    We couldn’t be happier with the work Estera has done designing our website through Vagaro! She truly brought our vision to life and paid attention to every single detail we asked for. Nothing was ever too much trouble—she made changes quickly, listened carefully to our ideas, and always went the extra mile to make sure everything was exactly how we wanted it.

    Her communication has been amazing too—always there whenever we needed her, no matter how small the request. It really feels like she cares about our business just as much as we do.

    Thank you, Estera, for creating something we’re so proud of. We highly recommend her to anyone looking for a professional, reliable, and talented website designer!

    27 March 2026
    Unprompted review
    Vagaro - UK logo

    Reply from Vagaro - UK

    Thank you for your wonderful review! We’re delighted to hear about your positive experience working with our design team.
    We’ll be sure to share your feedback with Estera. Happy booking!

    Rated 5 out of 5 stars

    What a service!

    What a service! Estera was so so good at delivering on my website. So easy to book in with and she totally got my vision with barely and adjustments needed! So professional and a truly great creative mind! Thank so so much xxx

    13 March 2026
    Unprompted review
    Vagaro - UK logo

    Reply from Vagaro - UK

    Thanks so much for sharing your experience. We’re thrilled to hear that your vision came to life with Estera! Happy booking!

    Rated 5 out of 5 stars

    Just started using Vagaro and the…

    Just started using Vagaro and the switch uber process has been swift and smooth. Estera set up our website which looks mega and Owen has been in contact for everything else. I’m impressed with their help and constant contact

    23 March 2026
    Unprompted review
    Vagaro - UK logo

    Reply from Vagaro - UK

    Thanks so much for sharing your experience. We're thrilled to hear your switch to Vagaro has been swift and smooth! We'll be sure to pass your lovely feedback to Owen and Estera – happy booking!

    Rated 5 out of 5 stars

    Vagaro online portal

    I have been very unexpectedly surprised at how easy our online booking has been to use. We have had excellent support, in particular Liam who has been very helpful and patient with us, he has always replied to our questions very quickly.

    20 March 2026
    Unprompted review
    Vagaro - UK logo

    Reply from Vagaro - UK

    Thanks so much for sharing this! We’re thrilled to hear your experience with Vagaro online booking has been smooth and easy to use. We’ll definitely pass along your kind words to Liam. Our team is just a an email or phone call away if you need anything else.
    Happy booking!

    Rated 5 out of 5 stars

    Estera was great

    Estera was great, super efficient and understood and delivered on the brief of our website

    Matt

    17 March 2026
    Unprompted review
    Vagaro - UK logo

    Reply from Vagaro - UK

    We’re absolutely delighted to hear about your experience with one of our designers! Thank you for your lovely feedback - we'll be sure to pass it along to Estera.

    Rated 5 out of 5 stars

    Transferring my website from my…

    Transferring my website from my previous web designer to Vagaro was smooth and quite easy with Estera. She was very assisting, prompt, professional and courteous.

    27 February 2026
    Unprompted review
    Vagaro - UK logo

    Reply from Vagaro - UK

    First of all, thanks for being a part of Vagaro! We’re happy to hear the experience with transferring your website was smooth and easy. We’ll be sure to pass your kind words to Estera as well. Happy booking!

    Rated 5 out of 5 stars

    Very happy

    Very happy with Estera’s work. Would highly recommend

    20 February 2026
    Unprompted review
    Vagaro - UK logo

    Reply from Vagaro - UK

    Thank you for your kind words! We’re glad to hear you had a great experience with Estera and appreciate your recommendation.

    Rated 5 out of 5 stars

    We recently had the pleasure of working…

    We recently had the pleasure of working with Estera from Vagaro to build our new website for Tate, and we honestly couldn’t be happier with the experience.

    From start to finish, Estera made the entire process feel easy and stress-free. She guided us through every step with patience, clarity, and real professionalism. Even when we were incredibly fussy about the smallest details (which we definitely were!), she never once made us feel like we were asking for too much. Instead, she always reassured us, listened carefully, and made adjustments without hesitation.

    Nothing was ever too much trouble for her. Her attention to detail, responsiveness, and calm approach made what could have been a daunting project feel smooth and enjoyable. We truly felt supported throughout the whole build.

    We’re so grateful for her hard work and dedication, and we absolutely love the final result. Thank you, Estera, for bringing our vision for Tate to life so beautifully!

    19 February 2026
    Unprompted review
    Vagaro - UK logo

    Reply from Vagaro - UK

    Thank you for taking the time to share such a thoughtful review. We’re absolutely delighted to hear about your experience with the design appointment. Providing a smooth, supportive, and stress-free experience is exactly the type of service we always strive for. We’ll be sure to share your kind words with Estera.

    Rated 5 out of 5 stars

    I have got best experience ever

    I have got best experience ever, thank you Jack for your time and patience, very professional before and afterwards. Loads of attention for new clients which is amazing !

    26 January 2026
    Unprompted review
    Vagaro - UK logo

    Reply from Vagaro - UK

    Thank you so much for your wonderful feedback!

    We’re thrilled to hear that you had such a positive experience and that Jack provided professional, attentive support both before and after your sign up. We truly value making every business feel welcomed and well taken care of.

    We appreciate you taking the time to share your experience!

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