Uzi Sports Reviews 

322
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

Fantastic customer service from Uzi Sports - these guys really go the extra mile, they stock quality sports gear (top end products at amazing prices). Easy to use and order website. Nothing is too muc... See more

Rated 2 out of 5 stars

Bought an ex-display paceman bowling machine. On the positive side the item was dispatched quickly and received on time. Wasn't expecting it to like brand new, but there was no original box and... See more

Company replied

Rated 1 out of 5 stars

Disappointment Disappointing experience. I paid extra for fast delivery because I needed the shoes urgently, but the delivery commitment was missed. I had to repeatedly contact customer service... See more

Company replied

Rated 4 out of 5 stars

Sent very quickly, my only gripe was that they used DHL to send my package which was due next day and twice not delivered. I ended up collecting from their depot (a 20 mile round rip to find the box r... See more

Company details

  1. Sports

Information provided by various external sources

Uzi Sports was established in 2005 and it is family run business. We are one of the UK's Cricket & Hockey Equipment Specialists. Same day dispatch. Super fast delivery. Uzi Sports is run by players who have played both cricket and hockey at a high level and as a result, we are able to provide you with expert help and advice on all things cricket and hockey for any age group experience or ability. This is truly an Aladdin's cave of Cricket and Hockey equipment please come and see it for yourselves! Feel free to call us, email us or visit the shop for any help or advice you may need.


Contact info

3.4

Average

TrustScore 3.5 out of 5

322 reviews

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No recent history of asking for reviews

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3.4

All reviews

(322)

1 review in the last 12 months

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Rated 4 out of 5 stars

Happy with purchase and service but recommend you use a better courier company.

Sent very quickly, my only gripe was that they used DHL to send my package which was due next day and twice not delivered. I ended up collecting from their depot (a 20 mile round rip to find the box ripped open). I am happy with the service from Uzi Sports but my recommendation is don't use DHL, they subcontract out in some locations and in my instance, were absolutely atrocious. With the damage to the box, I doubt they had any intention of delivering unless I'd gone to collect. I'm delighted with the bat, and the speed of dispatch. Please get a better courier though, I'd happily have paid a delivery charge to have used DPD or another reliable courier.

24 July 2021
Rated 1 out of 5 stars

My pads have already broken on the…

My pads have already broken on the first cricket match I played with them. How do I get a refund because this simply isn’t good enough

15 July 2021
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Reply from Uzi Sports

These reviews are for the customer service we provide not on the products we sell, The adidas pads you have mentioned are made by Adidas and not by us. There is no point writing a review before you contact us regarding any issue you had with the product. Within 5 mins of your email our customer service dept contacted you and sorted out the issue. You can write an honest review if you are not happy for the service/delivery we provided you.

Rated 5 out of 5 stars

Great service and product

Great service and product.
The team at UZI really know cricket. Their levels of knowledge and experience make it easy to buy from them.
It's easy to recommend them and I wish them every success.

7 July 2021
Rated 5 out of 5 stars

Cricket Heaven...!

What a place...!

The range is great, whether you’re looking for junior or beginners equipment right up to if you’re in the market for the very, very top of the range gear.

The customer service is excellent; the knowledge on the brands, the gear they sell, the fits and sizing and also local and regional cricket teams is brilliant.

I’m about to visit for a second time for some more gear, and would highly recommend UZI to anyone for their cricket needs.

In the current, post-COVID world we’re in small local businesses need our help and places like UZI Sports will be lost onus forever if we don’t use them where we can! So take the time, pay them a visit, and I promise you won’t be disappointed!

30 May 2021
Unprompted review
Rated 1 out of 5 stars

Very very poor service and very high…

Very very poor service and very high postage costs , items delivered late .
I would not recommend buying on line from this company I will not use again .

24 May 2021
Uzi Sports logo

Reply from Uzi Sports

I am not sure you can say our customer service was bad, we have kept you informed on the delay of club clothing due to supplier (Gray Nicolls) and also the embroider had less staff due to covid. Instead of jumping on and writing bad review consider the amount of effort retailers and suppliers are putting to get the club clothing done and delivered on time but this year the delays are inevitable due to late deliveries and less staff. We do apologise for the delivery of part of your order.

Rated 5 out of 5 stars

Quick and easy

Confirmed easily on line that they had the cricket bat my son wanted in stock and delivery was quick. Very impressed.

24 May 2021

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