UW Reviews

Rating: 1
Author: Consumer

•

2.9

Green Energy Supplier

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Company details

Green Energy Supplier

Written by the company

I am a qualify Utility warehouse distributor.

Contact info

United Kingdom
uw.partners

2.9

Average

2 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2 reviews in the last 12 months

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Nov 6, 2026

Unresolved Billing Dispute & Absurd Readings

Utility Warehouse bill dispute which includes an impossible jump of 2,560 kWh in two weeks.

Despite submitting photo evidence of our meter on 1 November and raising a formal complaint on 22 October, UW has:

Failed to provide a formal complaint reference number.

Repeatedly missed scheduled call windows

Ignored requests for an engineer visit and a reasonable interim payment arrangement.

Failed to address an unauthorized supplier switch earlier this year.

We will escalate this to the Energy Ombudsman on 17 December (the 8-week mark) if senior management does not resolve this immediately.

23 October 2026

Unprompted review

May 15, 2026

Wouldn’t bother with the sim only deal…

Wouldn’t bother with the sim only deal with them being on EE the signal is utter crap majority of the time your lucky to get 3 bars that’s even in the big cities that have 5g available you might get 4g

15 May 2026

Unprompted review

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