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UVU Reviews 

1,638
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 869 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the clothing lines, noting that the materials are exceptionally comfortable, breathable, and durable for intense everyday workouts and running sessions. People also love the remarkably fast delivery times and the smooth website navigation, making purchasing athletic gear exceptionally quick, straightforward, and entirely hassle-free. Some reviewers were not happy with high international shipping costs, taxes, and customs duties that significantly increased their overall expenses. A few consumers additionally noted occasional manufacturing issues regarding clothing durability, such as brand logos peeling off or fabric fraying quickly after minimal use.

What people talk about most

Product

Customers report overwhelmingly positive experiences with product quality, praising the comfortable fit,... See more

Quality

Reviewers mention positive feedback about quality, highlighting that items feel high quality, comfortable,... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast and secure shipping... See more

User experience

Clients share positive opinions on user_experience, highlighting that the buying process is easy, efficient,... See more

Price

People report ambiguous experiences with price, often highlighting high costs associated with international... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love all the clothes enough to keep rocking the brand, but I really wish they would get a US store so they didn't double in price with all the duties+shipping fees. Y'all have so many US ins... See more

Company replied

Rated 5 out of 5 stars

UVU products have been nothing but quality products. Outside of its ethos every product I have purchased has been great as I still wear the V1 tights in which I purchased in 2023 and they have still m... See more

Company replied

Rated 5 out of 5 stars

I’ve followed this brand have been buying this brand since 2019. Seeing the progression of quality of items and attention to detail has gotten better and better each year. This is my favorite running... See more

Company replied

Rated 5 out of 5 stars

UVU continuously delivers high quality running clothes and their services are amazing. I am located in the U.S. and their delivery is fast and efficient. I use UVU for all of my running clothes and wi... See more

Company replied


Company details

  1. Activewear Store

About UVU

Written by the company

Founded in 2017 in the heart of London by Adi Gillespie, UVU was born out of a passion and love for athletic discipline. UVU prides itself on having created a culture and community who share an understanding that sport, and the many facets found within it, has the power to change us for the better.

As a brand we have built a reputation for breaking with convention, exploring new ways to communicate our vision both through product and the visual arts. Our most targeted ambitions for the Club are twofold – to create pieces for the modern day athlete that are functional and strike a perfect balance between sporting excellence and beauty, and to expand our reach through creating iconic, long-lasting, and emotionally driven work to positively impact the sporting community.

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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(1,638)

925 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nice item

Nice item, good quality. And quick delivery.

5 May 2026
UVU logo

Reply from UVU

Thank you for the positive feedback! - Team UVU

Rated 1 out of 5 stars

Extremely poor experience.

Extremely poor experience.

My order was marked as delivered, but I never received it. The only proof of delivery provided was essentially a dark/black image where you can just about see a bag, with no visible house, address, doorway, or anything identifying where it was left.

I have raised this with the company, but the response has been to rely solely on tracking status despite the lack of any clear proof that the item was actually delivered to my address.

For a high-value order, I would expect proper delivery confirmation and accountability. Instead, I’m left without the item or any meaningful resolution.

Very disappointing service and not what I would expect from an online retailer.

19 May 2026
Unprompted review
UVU logo

Reply from UVU

Hello Stephen,

Thank you for your feedback. We are sorry to hear about your experience.

Following a full investigation with the courier, there was sufficient evidence provided to confirm that the parcel was delivered to the address supplied on the order. The delivery image was taken at your property, which is not accessible to the public, the GPS coordinates placed the driver at the delivery address at the time of completion, and the driver involved was also interviewed and confirmed successful delivery.

We take claims regarding missing parcels seriously and review all available evidence thoroughly before reaching a decision. Based on the information provided by the courier, we were unable to classify this parcel as lost or undelivered.

We appreciate your feedback and are sorry for any frustration caused throughout this process - Team UVU

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery. Clothing as expected, both in terms of quality, color and size.

12 May 2026
UVU logo

Reply from UVU

Thank you for the 5 star review! - Team UVU

Rated 4 out of 5 stars

Good

The product is good to use however when purchased it I didn’t know about to use FedEx if I know it I could change the way don’t pay for foreign tax in Thailand.

11 May 2026
UVU logo

Reply from UVU

Thank you for the positive feedback, we are glad to hear you are happy with the product. Unfortunately, fees or import taxes may be required for deliveries to Thailand, as this is outside of the EU. These charges are determined by local customs authorities and are unfortunately outside of our control. We apologise for any inconvenience caused - Team UVU

Rated 3 out of 5 stars

Fast delivery but bad quality product.

The delivery of the items was relatively quick, however after wearing it only 2 times the logo is already peeling off. The contact email is also unreachable so I have no way of contacting or getting help about this issue.

7 May 2026
UVU logo

Reply from UVU

Hello Alex,

We are sorry to hear about your experience.

We can see that your email was sent on Saturday when our office was outside of working hours. Our customer service team then responded to you on Monday morning, and we have since resolved this issue with you directly.

We appreciate your feedback and apologise for any inconvenience caused. - Team UVU

Rated 5 out of 5 stars

I had an issue with the print on my tights

I had an issue with the print on my tights, however the team responded within hours of me expressing my concern and we swiftly found a solution.

- Amazing products & Service!

15 May 2026
Unprompted review
UVU logo

Reply from UVU

We are glad to hear this, thank you for the 5 stars! - Team UVU

Rated 5 out of 5 stars

Love the product

Love the product, and how fast shipping is. I would recommend this.

30 April 2026
UVU logo

Reply from UVU

Thank you for the 5 star review! - Team UVU

Rated 5 out of 5 stars

Incredible Quality, Amazing Designs - Highy Recommend and Will be a Return Customer

Ordered the London singlet and black split shorts and absolutely stoked with the quality and fit. The kit is breathable, looks incredible and is probably the best made athletic wear I've ever worn. Definitely worth the price (not to mention it looking amazing). I'm a 400m sprinter and use the singlet and shorts in the gym, on the track and for all other forms of training and it holds up great. Even with international shipping costs to Australia, I'll certainly be purchasing again.

5 May 2026
UVU logo

Reply from UVU

This is great to hear, Thank you for the 5 star review! - Team UVU

Rated 5 out of 5 stars

Everything is so easy

Everything is so easy. Was my first order and didn’t disappoint. Love this brand and will be ordering a lot more from here. Delivery time and quality were amazing

5 May 2026
UVU logo

Reply from UVU

Thank you for the positive feedback! - Team UVU

Rated 5 out of 5 stars

Fast delivery to Spain

Fast delivery to Spain.

The socks are my size but I would rather prefer them longer reaching the calf since running they fall a bit

5 May 2026
UVU logo

Reply from UVU

Thank you for the feedback, we will pass this on. Appreciate the 5 stars! - Team UVU

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