Utilink Consulting Limited Reviews 

982
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 265 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and genuinely helpful approach, making the process of managing utilities stress-free and easy to understand. People frequently highlight the excellent service, noting remarkable efficiency, quick responses, and clear communication, ensuring a smooth and hassle-free experience from start to finish. Consumers particularly appreciate the significant savings and highly competitive rates secured, often resulting in substantial reductions in energy costs and delivering exceptional value for money. Reviewers often mention feeling confident and well-informed, appreciating that the company takes the worry out of securing the best deals for their business needs.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Service

People report positive experiences with service, often highlighting the amazing support and efficient... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting the helpfulness and... See more

Price

Users describe positive interactions with price, often reporting significant savings on their energy bills,... See more

Value for money

Customers consistently note positive experiences with value for money, frequently highlighting significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Utilink is totally different from other consultancies we’ve come across while working in business. They’re not pushy, they don’t harass you, and they make sure you have the time you need to fully und... See more

Company replied

Rated 5 out of 5 stars

Scott was extremely helpful from the very beginning, I have had other calls from other energy consultants and found them rude and very pushy. Scott took his time to explain everything and followed th... See more

Company replied

Rated 5 out of 5 stars

Dealing with Dayna at Utilink was like breath of fresh air! Unrivalled knowledge together with a helpful 'nothings to much trouble' approach from Dayna made getting a better deal very easy and it als... See more

Company replied

Rated 5 out of 5 stars

For years I've struggled with shopping around for energy deals whilst fending off the endless calls from foreign based data farmers, posing as UK energy reps. Then Utilink came into my life and... See more

Company replied


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

982 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(982)

264 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Melissa has once again provided our…

Melissa has once again provided our school with a 5* service. Her quick responses, faultless customer service and great deals, make working with herself and Utilink, a real pleasure.
Thank you, Melissa.

27 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Sam is great guy.

Sam is great guy.

The service received is second to none. Very helpful at explaining and replying to emails quickly.

I find the team are always there to help me whenever I need it.

27 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Debbie,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Cheapest Deal

We looked across the market for the best price for electricity, Utilink Consulting came back with the best prices.

27 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Mark,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Libby - Helpful & Knowledgeable

Libby & Josh were very helpful and knowledgeable. Highly recommend

7 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Always easy to deal with and take all…

Always easy to deal with and take all the headache out of sorting the utilities!

27 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Tony,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

I worked with Josh and Lukas and they…

I worked with Josh and Lukas and they helped our cricket club claim available exemptions and secure our contracts. Thank you chaps!

27 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Sheila,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Great Service, saved £1000s! Thank you.

Fantastic service… they handled every detail very professionally. I passed on the detail of 3 business premises and Utilink saved me 10s of thousands on my energy contracts. Thank you and I look forward to doing business with you again.

9 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi James,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Great company and a professional…

Great company and a professional service. They were happy to talk me through anything I didn't understand and made the whole process straight forward.

27 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Andrew,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Utilink were professional and worth my time.

Utilink were professional, no jargon and understanding of all my energy needs. Highly recommend.

27 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Stacey,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Josh and Libby procured my electricity…

Josh and Libby procured my electricity and gas contracts and the service has been 5* I would highly recommend . Transparent, friendly and not pushy!!

26 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Derek,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Utilink Consulting has been fantastic…

Utilink Consulting has been fantastic from start to finish, and I genuinely couldn’t be happier with the service we received. We needed support with several utility accounts, and the whole process was handled smoothly, professionally, and with clear communication throughout.Thanks to Lucy and the team at Utilink Consulting, our utilities are now organised, cost-effective, and completely hassle-free. Highly recommend!

17 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Dan,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Our company have been using these guys…

Our company have been using these guys for several sites and renewals, happy with them ? ABSOLUTELY!
In particular, Andrew Gelson, he has helped us so much. Great Service !!!

12 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Sandra,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Kieron and Sam are a great team

Kieron and Sam are a great team. They talked me through everything, with some nice banter, and saved us money in the process.

11 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Bob,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Excellent Service

Jake and Richard have helped the school secure excellent deals for energy over the next few years. The service has been professional and the process has been efficient. Thank you!

6 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Lukas and Josh are brilliant

Lukas and Josh, were both helpful and informative, they made the process of switching supplier very simple, as they did all the hard work. They both kept me regularly updated along the way.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Our 1st experience of using this…

Our 1st experience of using this company has been great, query was dealt with by Alex who was very knowledgeable and most helpful.would definitely recommend them and will be using them in the future

6 November 2025
Unprompted review
Rated 5 out of 5 stars

excellent service from start to finish…

excellent service from start to finish sorted a long standing issue for us, then got us better deals for all our services.

6 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Acacia,

Thank you so much for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Such an easy company to work with

Such an easy company to work with, best deals around and Summer bent over backwards to make the process easy

5 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Jo,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look