Dealing with Dayna at Utilink was like breath of fresh air! Unrivalled knowledge together with a helpful 'nothings to much trouble' approach from Dayna made getting a better deal very easy and it als... See more
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First Floor, Waterside House,, SR5 2TZ, Sunderland, United Kingdom
No recent history of asking for reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Melissa was very helpful in providing quotes and her professional expertise. We managed to obtain gas and electric contracts at very competitive terms.

Reply from Utilink Consulting Limited
Sam and the team were very helpful and understanding of our needs with regards to the gas and electricity. Very professional and given options to make our choices.

Reply from Utilink Consulting Limited
Utilink made things very easy for us to change our electricity supplier. Shannon and Sam were great to deal with and very friendly but professional when speaking to them. Very good competitive rates. Fast at replying to queries and dealing with them on our behalf.

Reply from Utilink Consulting Limited
Sam Boyd was very helpful an explained everything very well and with detail so I knew exactly what I was getting.
Would definitely recommend.

Reply from Utilink Consulting Limited
Utilink were really helpful and Sam was very good.

Reply from Utilink Consulting Limited
We were contacted by Utilink and I was very sceptical about their claims on saving us money. We are only a small company and don’t spend much on our electric (we do not have gas). I went through the process and ended up signing a new contract starting at the end of our current fixed deal (Signed deal in May 26, our fixed finishes in Dec 27). I was expecting to pay the same or more than what we are currently paying. I was so wrong, we have saved just over 11% on our electric rate and 81% on our standing charge!
The whole process was done efficiently and without hassle. I would not hesitate to recommend them or use them again. Probably the first time someone has promised a significant saving and actually delivered it.

Reply from Utilink Consulting Limited
Fast effective customer service. Great to have a human being on the side of the phone to deal with every question under the sun, without being pushy.
Mitchell is a credit to Utilink - thanks for your professionalism and patience on this multi-facetted corporate deal, spanning a number of different buildings in our portfolio

Reply from Utilink Consulting Limited
I can’t thank this company enough, Pollyanna has been incredible, polite and so understanding of our business needs. Gavin followed up with the detail and now we are on an excellent rate and daily tariff. I felt like I trusted the information given to me by the people here and would highly recommend other business to sort their energy needs here. 5 star all the way!

Reply from Utilink Consulting Limited
I assume they are using TrustPilot as a sales pipeline. TrustPilot should close this down. I left a bad review on TrustPilot re Yu energy earlier today. Within a few hours, this company called me. From our company name (on the review) they can easily get phone & email from a website. They left a recorded message which clear states they are "a third party intermediary FOR Yu energy" claiming to help customers that are dissatisfied get a resolution. I believe this was probably a speculative sales call with info scraped from TrustPilot and then our website. The reviews here are all very recent. Personally I din't trust them but you decide. I have reported this to trading standards based on what I believe was false representation.

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Reply from Utilink Consulting Limited
Amazing customer service would recommend to anyone! They were very helpful with my renewal.

Reply from Utilink Consulting Limited
Ricky is an excellent advisor who has helped the club save money and also helped with rebates we didn't know we could get... it has been greatly appreciated in what are very challenging times....highly recommend

Reply from Utilink Consulting Limited
Stella is absolutely excellent in timing and scope of work in this business world of mediocre service levels and patchy work ethics.
She is very quick in handling matters and finding through solutions in how she handles issues. Thank you Stella

Reply from Utilink Consulting Limited
Brilliant I do my energy through Utilink they have now saved me money on my waste services which I didnt think would be possible

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Reply from Utilink Consulting Limited
I would recommend using utilink for you energy supply needs. They ensured I got a great deal for my electricity supply, they are also helping me with my water supply.

Reply from Utilink Consulting Limited
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