Utah RV Rentals Reviews 

96
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

They were very easy to work with, very friendly. Pricing was reasonable and straightforward. Everything was ready to pick up on time. The trailer was clean and functioning without issues during t... See more

Rated 3 out of 5 stars

being first time renters Of an rv/ toyhauler we ran into a lot of pitfalls... the trailer we took out was new inventory and the shop wasn’t 100% schooled on it... they gave us some $$ back but we felt... See more

Rated 5 out of 5 stars

These guys really know what they're doing. It's a very professionally run operation, plus they are large enough to work around unexpected circumstances. The unit I had reserved was unfortunately una... See more

Rated 3 out of 5 stars

The rental was completed as reserved and we paid as agreed. The problem was with the equiptment. The Motorhome we rented ran great but we couldn't get the generator or oven to work the entire time we... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Make you Utah RV vacations easy and more enjoyable with Utah RV Rentals. We provide latest and comfortable travel trailers, tent trailers and motor homes.


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3.9

Great

TrustScore 4 out of 5

96 reviews

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3.9

All reviews

(96)

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Rated 5 out of 5 stars

These guys really know what they're doing

These guys really know what they're doing. It's a very professionally run operation, plus they are large enough to work around unexpected circumstances. The unit I had reserved was unfortunately unavailable, but they really stepped up to truly recognize what my needs were, and supplied a replacement that worked out just as good, if not better. So I will definitely recommend them to my friends and will be using them in the future as well!

9 August 2018
Unprompted review
Rated 5 out of 5 stars

Family Reunion

Reservation was easy
Pickup Ok, but a little slow
Drop off very easy
Friendly staff very helpful
Convenient location
I will be a regular customer

7 August 2018
Unprompted review
Rated 5 out of 5 stars

This place is great

This place is great! We rent from here every year. The prices are reasonable and in return we get a clean, safe RV to make fun family memories in.

6 August 2018
Unprompted review
Rated 2 out of 5 stars

Have Been Loyal Customers, but Won’t Be Back

RV was WAY overpriced because “it was the last one available” (almost double what we’ve spent... close to $1,000 for less than a week in a travel trailer) even though we’ve rented this exact model for the last 3 years. When we got the RV, it was dirty. I had to mop the floor, because it was so gross to walk on. Many things were broken, including the doors (tough to open), the kitchen faucet, and the water hose blew on us. We had our water shut off by the KOA we were staying at, and went without water for 1/2 a day. I sent a text to the after hours crew asking if I should just go get a new one and get reimbursed. Their response... after a long wait... “See your paperwork for reimbursement guidelines.” Really? We don’t have water, it’s after hours, and you tell me to read my paperwork? I sarcastically responded, “Thanks for your help.” Their response, “No problem, anything else we can help you with?” As if. We ended up borrowing a hose from a neighbor (because while I was waiting for a response, the RV supply store closed.) To top it all off, my husband and I both let them know what happened, and we were still charged for a missing hose. When I called them, they refunded the charge... except for the tax we’d been charged, so I had to call again. Not a great experience this time around. Too bad too, because we’ve rented with them for years. I feel we got taken to the cleaners as far as rental price, and then treated like we’d gotten the RV for free for the week. Don’t think we’ll be back here.

6 August 2018
Unprompted review
Rated 1 out of 5 stars

We have used Utah RV for years

We have used Utah RV for years. I grew up camping ever summer in one of their rentals. My parents and I immediately went to Utah RV based on are past experiences. However, this last experience was opposite of our past rentals. This used to be a small family business and is now much larger with more staff and the growth has seemed to lower the quality of services. Our trailer only had 3 stablizers, bad wiring for the lights, a flat spear, and in general was an unkept trailer. We will not be using Utah RV as their quality has dropped as the original owners have retired.

4 August 2018
Unprompted review
Rated 1 out of 5 stars

When I have to ask repeatedly for some…

When I have to ask repeatedly for some sort of reimbursement for the refrigerator that wouldn’t light even after the son of the owner tried to help me over the phone and admitted that there was something wrong with the unit but said, “there’s nothing I can do”..... I’m practical - I realize that things happen but you can and should have offered to reduce my bill - not having a refrigerator is sort of a big deal - I should t have to waste time calling over and over again to beg for a small discount .... also when you tell me not to use the trailer brakes because “I don’t need them - my truck brakes are enough...” hey - listen up - SCREW YOU!

There was a really nice worker there but the son of the operation was not only bothered to have to help me he ducked my calls and gave me dangerous advice.

The girl at the front desk had a bad attitude when I showed her the letter from my insurance company on my phone - very unhelpful and confrontational.

I tell everyone not to rent from you guys.

You’re welcome.

Will Terry

4 August 2018
Unprompted review

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