Worst experience possible. Paid for a unit in Atlanta (Roswell Road at I-285) online. I went to the facility the gate code provided by text did not work. Fortunately another customer let me though... See more
Company replied
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Worst experience possible. Paid for a unit in Atlanta (Roswell Road at I-285) online. I went to the facility the gate code provided by text did not work. Fortunately another customer let me though... See more
Company replied
Reserving online was very simple followed by a quick call from Lisa to schedule in person showing and setting up. Lisa did excellent job telling me all about how everything works and showing me around... See more
We are very happy with the efficiency and professionalism of the staff, specially their thoughtfulness (Like cutting the package of our new lock in case we did not have a scissor). The facility is imm... See more
Jose and Simon were awesome and made me feel at ease today during a very stressful move. I wasn’t anticipating needed a storage space but I’m glad I chose this one because of the service I received. I... See more
Information provided by various external sources
1961 NE 164th Street, 33162, North Miami Beach
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I wish I could have reserved a smaller unit, none available at the time.
I made the reservation on line staff gave me a follow up call to discuss my needs and to welcome me when I showed up the next day for my reservation The manager Walked by, stop and personally introduced himself which was nice Over-all this is a big property with lots of units and reasonable gate hours. Most units are drive-up accessible which is harder to find nowadays. Prices are close to the lowest you will find for the given area. Staff was exceptionally helpful as well as personable which is always a plus I would recommend this property to friends and family in need of extra storage space.
Received excellent service from beginning to end. Staff (Meechie) at the West Madison St. location was very knowledgeable about your products and rules. She made me feel like I mattered as a customer. Thanks for that!
I would definitely recommend this spot your GM JoAnne Hoff was more than polite and courteous to me and explained everthing in detail about lot sizes timely matter of your billing system.I highly recommend this facility in Secane
I don't really know how the process could've been any easier than it was.
Brian was Awsome so nice and helpful answered all my concerns
Friendly and helpful. I had a couple of questions and talked to staff. Easy online reservation.
Very please about this location I will definitely reserve another unit if I one.
nice and clean facility, but not enough lighting and should be 24 hour access...
US Self Storage offered an exceptional discount at Extra Space storage. They made the reservation and while I didn't get the first month free because of the discount, they saved me over $40 a month. Thank you!
Bad smell, water damage, security issue, lighting problems, small elevator, & a hole in storage unit (literally put my hand through the unit to the outside) easy for possible theft.
The checkin was nice and smooth and the front desk clerk was nice and helpful
Quick, fast and In a hurry!!!! Exact what I needed and wanted.
Thanks
Extra space storage is very customer friendly!! Very easy to reserve a unit on line!! Very good rental rates!! A top of the line company!!!
These guys were amazing. Very informative and soo friendly. I will refer over n over again.
The lady. T. Tumier, who provided me with assistance was extremely friendly, professional, and helpful. The reservation process was easy and the unit was the perfect size for what I wanted.
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