It is a genuine app and provides provides opportunity to take tests and surveys that are engaging and also a nice way to earn some extra money. I enjoy giving feedback and making money. The user inter... See more
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UserTesting is an on-demand human insights platform that empowers entire organizations to make timely, customer-centric business decisions with confidence. With UserTesting, brands can target their exact customer audience, readily create and execute studies, and engage in 1:1 live conversations to better understand, capture, and spotlight meaningful reactions and responses. Easily package these human insights into a video reel and share them across the organization to make more informed decisions that influence the customer experience and increase brand loyalty and revenue.
Contact info
690 5th Street, 94107, San Francisco, United States
- 1 (888) 877‒1882
- sales@usertesting.com
- usertesting.com
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Usertesting.com review at first glance
This company helps me earn a side income as a 12th grader, and it teaches me how to make money on my own. Even though it is not reliable in the long run, it's still a good foundation for generating online income. On the self-improvement aspect, this website enhances my public speaking and writing skills in a structured way, as the number of test invitations depends on how good my feedback is. Additionally, I am ahead financially in comparison to my friends, and since this is a niche website, I have less competition.
This app explains everything in clear…
This app explains everything in clear detail and gives instructions on how exactly to earn money. Everything is explained and the practice test gives you a chance to understand what is required
May use AI-assist with repliesRead more
Did not pay!
Update: The user testing people replied that I should submit a request. I already did that and I was ignored. In case that's confusing for them, no one at user testing responded to my questions about not being paid.
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Did not pay! I completely finished more than one test over the time that I've been a tester that they refuse to pay me for. According to them I got a low rating, which they cleared after review so that would clearly say that I didn't deserve the low rating and I deserved to be paid for my time. That's not what happened. I spent at least 10 minutes if not more on each test and they didn't pay me. Let me say it again so you're not surprised when it happens to you, they didn't pay me. When I reached out for further explanation they ignored me.

Reply from UserTesting
It’s a very helpful for everyone and…
It’s a very helpful for everyone and very easy to use and very easy explanations
The company developed an online tool to…Trustpilot
The company developed an online tool to review products and improve the quality of its business offerings. It is helpful for both the business owner and the consumers. It was easy to navigate
The interface is useful and easy to…
The interface is useful and easy to understand, good informations and help center its very effective.
What made my experience great is the…
What made my experience great is the clear information provided.I never struggled with finding answers to all the questions I’ve been asking myself
i like the app It is a genuine app and…
i like the app It is a genuine app and provides provides opportunity to take tests and surveys that are engaging and also a nice way to earn some extra money.
0 STARS ACROSS THE BOARD
0 STARS ACROSS THE BOARD
This testing platform pays only $1 for tests that they used to pay up $5-$8 for. Further, they have a "bait & switch" style for their $10 tests that show one is available among the all other $1 tests, but when clicked that one $10 test is never available. I have tested this out in several different ways and that $10 test is never "available" to complete a screener for. Yes, they do have a few $10+ tests that have extremely narrow requirements which pop up from time to time, but difficult to qualify for. For experienced, professional, testers this is not a viable platform.

Reply from UserTesting
Good and fast ai
Ai was fast and provided helpful and understanding links/tips.
So had no difficulty and a…
So had no difficulty and a understanding everything thank You I look forward to hearing From You
As I escalated an issue the Support…
As I escalated an issue the Support team manages to reach out to me on it's given time frame which I think is best. Thank you for prompt and efficient reply.
Thank you.
I have got a great app to work as per…
I have got a great app to work as per my flexible schedule. I think this will be very helpful for me . Very trustworthy.
Great Platform
Quite a great platform to be on, it is so helpful in many different ways. Not only does it help people financially but it also improves their skills in assessing/ testing products and many other applications.
The virtual assistant was easy to read…
The virtual assistant was easy to read and set things out in dot points so you could easily understand how to get more test invitations. It was straight to the point
Pure abusement
Pure abusement! They make you participate to the studies take all your time and then you dont seem like you are participated or you see the status ¨the study cancelled¨.

Reply from UserTesting
it was fast easy to use.
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