It is a genuine app and provides provides opportunity to take tests and surveys that are engaging and also a nice way to earn some extra money. I enjoy giving feedback and making money. The user inter... See more
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UserTesting is an on-demand human insights platform that empowers entire organizations to make timely, customer-centric business decisions with confidence. With UserTesting, brands can target their exact customer audience, readily create and execute studies, and engage in 1:1 live conversations to better understand, capture, and spotlight meaningful reactions and responses. Easily package these human insights into a video reel and share them across the organization to make more informed decisions that influence the customer experience and increase brand loyalty and revenue.
Contact info
690 5th Street, 94107, San Francisco, United States
- 1 (888) 877‒1882
- sales@usertesting.com
- usertesting.com
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i had a very posit ive experience using UserTesting
i had a very positive experience using this platform. The website i easy to navigate and everything is clearly organized, which made it simple to find the information i needed.
It was a truly good app it was easy to…
It was a truly good app it was easy to use and it also held us to increase our confidence in speaking loud our thoughts and it has very clean dashbord.
I really like it
I give it 5 stars because this platform is like Doordash. You accept/decline tests on UserTesting and you accept/reject offers deliveries on Doordash. Do this all day every day. Your own schedule. Following the rules and it's fun. Just provide detailed responses and no distractions. No problem tests. I really like UserTesting and I recommend it to anyone who like to take surveys or do tests (about anything) at their home and make money.
Interface|Simple and Catchy|
The experience was good indeed but I feel there were some drawbacks such as boring and simple with will not catch a great attention of the new gen.
Very quick to reply
Prompt and polite response to a payment…
Prompt and polite response to a payment issue!
It was a truly good app it was easy to…
It was a truly good app it was easy to use and there is no leg while doing tasks and it also held us to increase our confidence in speaking loud our thoughts and it has very clean deshbord
It is very good and easy
Easy to use, responsive support
love it that you respond to the negative comments and don't just leave them. Very good
UserTesting is a solid platform to earn…
UserTesting is a solid platform to earn money by sharing feedback on websites and apps. The tasks are generally straightforward and can be interesting, especially if you enjoy evaluating user experiences.
However, the biggest downside is the inconsistency. Test availability can be limited, and even when you complete a test, it can be rejected if your responses are considered too short or not detailed enough. The quality expectations aren’t always clearly defined, which can be frustrating.
Payouts are fair when tests are accepted, but the risk of rejection without detailed feedback makes it harder to improve over time. Overall, it’s a legitimate platform, but you need to be thorough and patient to get consistent results.
i dont have much experience because…
i dont have much experience because currenlty does not recive nay kind task
May use AI-assist with repliesRead more
They ignore your messages
They ignore your messages. If you have any issues with their tests, they do not care. Their customer service is awful. You cannot even call them for help. So you could do a test, do all of it, but if it doesn't upload or an issue with their website, your out time and energy from doing the test. They'll just say "sucks to be you" and ignore you.

Reply from UserTesting
Quick and easy support!
I was looking to adjust my username in my profile and couldn't find it in the settings, so I contacted support. It was quick, easy, and I got the help I needed in just a couple of minutes.
I literally love this Application and Website.
I love using this application and I am literally earning some more money . It helps me a lot and now I am getting frequent tests also . I am so thankful and using this application and website is so easy and user friendly . The UI/UX is also perfect and I liked it very much.
Great platfor
Great platfor! Anad very proffesional and easy to use. The instructions are always clear, and i really anjoy providing feedback on various projects. Highly recommended.
It is a Highly trusted app
It is a Highly trusted app. As it guarantees you with utmost trust and safety. The reviews mentioned are of complete honesty to the screeners. The user testing app cares for it's employees and customers while making sure there is safety and respect with no harrasment happening. Highly recommended.!
Great platform overall
Super easy to get questions answered and a fast way to earn some money.
The best app for a better user…
The best app for a better user experience improvement
easy to use honest
it's always been pretty easy to resolve issues even when the app has had the odd crash or wheel of death I have more often than not being reimbursed for that test
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