US CAR SHIP & TRUCKING Reviews 

239
•
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

This company took my deposit via credit card and never picked up or actually fulfilled their order. I've been chasing them for 3 months to get a refund on the deposit and they will not answer, return... See more

Rated 1 out of 5 stars

After two months of no calls, I finally found the right number. They informed me that the switch all numbers and the non-refundable shipping deposit are in place to prevent cancellations. However, the... See more

Rated 5 out of 5 stars

On Monday 9/30 I was contacted by David James regarding my transport request of moving my motorcycle from upstate NY to Central Florida. After giving David needed info and agreeing on terms, he had a... See more

Company replied

Rated 5 out of 5 stars

We were very hesitant after running into multiple scams while trying to get our truck shipped. When John contacted us with a quote I went into the conversation believing it was a scam. John was very u... See more

Company details

  1. Vehicle Shipping Agent

Written by the company

We are Best in Vehicle transportation. The Carrier is required to keep you updated on the status of your shipment prior to pick-up and delivery. However, your US Car Ship Trucking Advisor remains available to you at all times to address any concerns or assist with status updates. We are shipping Bikes, Cars, SUVs, Pickup Trucks, RVs and Ships. #Carshipement #Professionalshipping #Vehicleshipment


Contact info

3.3

Average

TrustScore 3.5 out of 5

239 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.3

All reviews

(239)

24 reviews in the last 12 months

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Rated 1 out of 5 stars

Complete Failure

This company is terrible. They played around for over a week attempting to get a driver. They promised and apologized for over a week, didn't pick up 3 times that were scheduled. In conclusion, they never picked up, they don't have the resources and experience to do this job.

6 January 2025
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM!!!

SCAM SCAM SCAM!!!! Do not trust this guy no matter what! It’s all lies. They will take your money and say your truck is being picked up for one price, then tell you it’s $500 more at the time of pick up. They told me 3 times my truck would be picked up and all 3 times nothing happened and the price went up if I wanted my truck shipped. I will Filing a complaint with CFPB
Consumer Financial
Protection Bureau

2 January 2025
Unprompted review
Rated 1 out of 5 stars

James Mathew IS A FRAUD!!!!!!

FRAUD FRAUD FRAUD James Mathew IS A FRAUD! DO NOT USE THIS COMPANY...IF MY DEPOSIT MONEY ISN'T RETURNED WHITHIN 30DAYS I WILL ESCALATE THIS MATTER ..
Dear L. Moon,
I Hope this message finds you well.

I am pleased to provide you with a quote of $390.00 for shipping your vehicle from FL to IL under Quote ID 18968566.

Our company offers the following premium services:

*Door-to-Door Single Truck Transport
*Fully Insured Carriers
*NDT-Certified Drivers
*Complimentary transport of up to 100 pounds of personal belongings at no additional cost which will be free of cost from our company side.

Best Regards,
James Mathew!
Ph: (551) 227-3400
For & On Behalf of US Car Ship and Trucking.

28 November 2024
Unprompted review
Rated 1 out of 5 stars

Total deception from start, bait and switch

This company was deceitful from the onset. Contact names were obviously fabricated. Initial quote and discussion about pickup to the holiday and my concerns. Assured that quote and associated flexibility clauses were a formality and there would be no issue for pickup as quoted. That didn't happen unless I wanted to pay almost 3x. Assured that pickup and quoted price would be available the Monday following. That also didn't happen but they were able to get it picked up a day or two later for more than double the quote. When told that it was unacceptable and that they are again baiting and switching and if THEY couldn't deliver as quoted then we should cancel. That then required forfeiture of my deposit and they wanted acknowledgement a littany of other falsehoods.

30 December 2024
Unprompted review
Rated 5 out of 5 stars

Great service and communication!!!!

I had a great experience shipping my vehicle. Tim was highly professional and made the process easy and worry-free. He communicated clearly and regularly, which made me feel confident that my car was in good hands. The vehicle arrived on time and in excellent condition. I highly recommend Tim David for anyone seeking reliable and efficient vehicle shipment services. The only downside was my price went up a couple hundred from original quote.

10 November 2024
Unprompted review
Rated 5 out of 5 stars

I had a wonderful experience shipping…

I had a wonderful experience shipping my vehicle with Tom Spencer. Tom was highly professional and made the process easy and worry-free. He communicated clearly and regularly, which made me feel confident that my car was in good hands. The vehicle arrived on time and in excellent condition. I highly recommend Tom Spencer for anyone seeking reliable and efficient vehicle shipment services.

2 December 2024
Unprompted review
Rated 1 out of 5 stars

Customer service is now under…

Customer service is now under investigation by Hudson law enforcement. Trustpiolt is also in there state. So more facts of us car ship and trucking
Us car ship and trucking has now just gone to calling me names. And copied and past the same response. They have a email that says email for proof. Funny thing I’ve had 20 people in 5 states ask for it. No response. Go figure. I’ve asked 3 times myself. Trustpiolt won’t let me copy and paste the same thing. Double standard you think.
So cold hard fact Saturday today on us car ship and trucking customer service
This is all public record
O USDOT Number O MC/MX Number • Name
Enter Value: US CARSHIP
Search
Company Snapshot
US CARSHIP & TRUCKING LLC
USDOT Number: 4087266
ID/Operations | Inspections/Crashes In US | Inspections/Crashes In Canada | Safety Rating
Other Information for this
Carriers: If you would like to update the following ID/Operations information, please complete and submit form MCS-150 which can be obtained online or from
• SMS Results
• Licensing & Insurance
your State FMCSA office. If you would like to challenge the accuracy of your company's safety data, you can do so using FMCSA's DataQs system.
USDOT Status
• ACTIVE: The entity's US DOT number is active.
• INACTIVE: Inactive per 49 CFR 390.19(b)(4); biennial update of MCS-150 data not completed.
• OUT-OF-SERVICE: Carrier is under any type of out-of-service order and is not authorized to
Operating Authority Status
• AUTHORIZED FOR { Passenger, Property, HHG }: This will list the specific operating authorities the carrier (or broker) is allowed to operate.
• NOT AUTHORIZED: The entity does not have any operating authority and/or is not authorized to engage in interstate, for-hire operations.
*Please Note: NOT AUTHORIZED does not apply to Private or Intrastate operations.
• OUT-OF-SERVICE: Carrier is under any type of out-of-service order and is not authorized to operate.
Out of Service Date
Indicates the date the company was ordered Out of Service. If there are multiple Out of Service orders, the earliest date will be displayed.
Please note: If there are multiple Out-of-Service orders, the earliest date will be displayed For help on the explanation of individual data fields, click on any field name or for help of a general nature go to SAFER General Help.
The information below reflects the content of the FMCSA management information systems as of 09/27/2024.
To find out if this entity has a pending insurance cancellation, please click here.
USDOT INFORMATION
Entity Type: BROKER
USDOT Status: ACTIVE
Out of Service Date: None
USDOT Number: 4087266
State Carrier ID Number
MCS-150 Form Date: 06/22/2023
MCS-150 Mileage Year)
OPERATING AUTHORITY INFORMATION
Operating Authority Status: NOT AUTHORIZED
*Please Note: NOT AUTHORIZED does not apply to Private or
Intrastate operations.
For Licensing and Insurance details click here.
MC/MX/FF Number(s): MC-1556270
COMPANY INFORMATION
Legal Name: US CARSHIP & TRUCKING LLC
DBA Name:
Physical Address: 88 W 21ST STREET
BAYONNE, NJ 07002
Phone:
(201) 948-7327
Mailing Address:
88 W 21ST STREET
BAYONNE, NJ 07002-2618
Dons Number: --
Power Units:
Operation Classification:
Drivers: 0
X Auth. For Hire Exempt For Hire
Private(Property)
Priv. Pass.
(Business)
Priv. Pass.(Non-
ousiness
Migrant
U.S. Mail
Fed. Gov't
State Gov't
Local Gov't
Indian Nation
Carrier Operation:
x Interstate
Intrastate Only (HM)
Intrastate Only
As you can see for fact they are not allowed to be moving anything.
How do they keep getting reviews operating illegally
This is for trustpilot customer service
Is it illegal to promote a business concept as an actual business, a business that hasn't been registered as yet?
All related (37) V
Recommended v
Assistant
They want me to update this review so here is a update
PHILIP D. MURPHY
Governor
TAHESHA L. WAY
Lt. Governor
State of New Jersey
DEPARTMENT OF LAW AND PUBLIC SAFETY
DIVISION OF CONSUMER AFFAIRS OFFICE OF CONSUMER PROTECTION
124 HALSEY STREET, 7TH FLOOR
NEWARK, NJ 07102
Date Reviewed: Monday, September 30, 2024
Log Number: 24178000.OCP
Referred To: Hudson County Consumer Affairs
Complaint Status: Open - In Review
Consumer: Ricky Dean
A1 35n
Subject:
US Carship & Trucking

6 October 2024

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