USA Summer Camp Reviews 194

Absolutely terrible company, regret giving them any money. They are the worst company I have ever dealt with. They are just money grabbers. Despite circumstances beyond my control, they have rejected my application and refuse to give a refund.

Everything you need to know is explained to you, your questions are always answered and everyone is super helpful and friendly!

Do not use. I applied for camps this summer in my A-level year. I couldn’t go until later in the summer due to my exam timetable but USA Summercamp told me this was fine and took my money . However when I was trying to get jobs and when I went to their job offering days in London this was not the case. Every single camp I and another boy, who I met there, went to and interviewed with ended up with the same reaction , saying that although they liked us they couldn't offer us a job as when exams ended it would be too late. This went on and on and in the final weeks I was finally offered a job although it was far from the best fit for me I took it because time was running
out and USA Summercamp said they would not refund if I turned a place down . My flights had not been booked and I hadn’t got my visa before COVID hit. I am unable to postpone as I have uni placements in the summer and I am being refused a refund. Use a proper company like BUNAC who have guaranteed a refund if Covid is still an issue this coming summer.

DO NOT USE THIS COMPANY!!
Absolute scam artists - won’t refund money paid for summer 2020 when camps were cancelled due to covid.
USE AN ESTABLISHED COMPANY LIKE AMERICAMP OR CAMP AMERICA

Please ,please please do not book with this company ... my daughter was unable to travel this year due to COVID - we paid £600 of hard earned money up front to USA Summercamps. She is unable to travel next year and given the state of COVID in the US I think it is highly unlikely that camps will run so we have effectively lost over £600. If you want to go make sure you get written confirmation up front from USA Summercamps that they will refund your money. They have not answered any emails or letters and the phone lines remain unmanned - bitterly disappointed by the service offered by this company. These are young peoples lives and bank accounts and when the chips are down they appear not to care - disgraceful

In response to USA Summercamp reply to my review ..

At no time have I blamed USA Summercamp for the pandemic ! I do however hold them completely responsible for their policy of no refund in case of cancellation due to COVID - their competitors have taken the directive from the Markets and Competition Authority very seriously and will guarantee to refund if COVID prevents Camp from going ahead in 2021. USA Summercamp appear to believe that they are above government issued directives.

At the time of writing my review I had been continually phoning the company trying to get resolution but the phone lines were unanswered - once I had posted a negative review, however, the managing director contacted me almost immediately - he was unimpressed when I reiterated my request for a refund ....
Given the young age of their target market I am especially shocked that USA Summercamp have not done the same as their competitors with regard to refunds. I was very clear with USA Summercamp as to why we were unable to take up a place this year - I also note that the UK government is advising all to avoid foreign travel and stay at home this summer - given the state of the pandemic in the US and todays press reports it is unlikely that Camp will take place - in these circumstances telling me move to next summer is not an " incredible offer" as suggested by the managing director.
I remain very upset that USA Summercamp will not refund and that they continue to try and persuade young people to book without a refund guarantee. As such I am heartened that over 1000 people have now read my reviews and will be aware that competitors to USA Summercamp ( BUNAC and Camp America) offer the peace of mind of a money back guarantee when such significant sums of often hard earned money is involved.

The team at USA summer camp have been nothing shy of outstanding,from getting in touch about updates and any information that I may need over the summer. Always polite and friendly on the phone and in person when attending interviews.

The team at usa summer camp has made the application easy to follow with making sure everything is filled out before being sent off.

I applied for a placement for 2020 and CCUSA made the process seamless and were always on hand if I had any questions. The pandemic meant that I could not see my summer plans through but the team assured me that my application would be transferred over, which was great of them. I’ve now been hired for 2021 and CCUSA have been in regular contact with updates and new information. I highly recommend CCUSA if you’re looking for a summer placement in the states!

After two incredible summers at camp, I couldn't be more grateful for the USA Summer Camp team. They made the application process easy and enjoyable, and were particularly helpful with visa applications. I worked for two summers at a girl scout camp in Maryland and had the most amazing time. Great programme for anyone who is interested in both working with children and exploring the USA. I can't recommend the experience enough!

USA Summer Camp facilitated the best summer of my life! Cannot thank them enough for their support, guidance and transparency throughout the process.

Really helpful and gave great support and guidance throughout the whole process!

I went to camp in 2018 and 2019! I had the best two summers of my life. I was placed at a camp in Pennsylvania and hired to be a Camp Counselor which was the best job in the world. I can't recommend this program and company enough! Thanks to USA Summer Camp for providing me with support and guidance throughout the entire program and helping me get out to America!

Amazing company, really friendly and helpful staff who made the application process really quick and easy. Had an amazing unforgettable summer at camp. Can’t recommend USA summer camp enough!!!

Would definitely recommend they were really helpful and supportive through the whole whole process and had such an amazing time a camp really was an unforgettable experience!

USA Summer Camp Office staff are lovely, Prompt and knowledgeable about what they do. Were it not for them I would never of been able to have been as confident and as competent a person I am today. It gives me joy that I am able to send people away to have a similar experience to what I had when I went to summer camp. Their website is user-friendly and informative, oh and it doesn’t hurt that there are little quirky for good measure.

USA Summer Camp provided me with the best summer of my life! Really easy process from start to finish. The Staff are super helpful and friendly.

USA summer camp gave me the experience of my life. They are a very easy to talk to company and were always there for me when I had any questions or worries. I got the opportunity to teach children in New York city and travel across the East coast of America with the money I earnt. Honestly can not reccomend them enough!

Great experience with USA Summer Camp. Found me the BEST camp! Have used them loads of times when retuning as well. Helpful when needed them. Just made it so easy especially with the visa process which I thought would be harder. 100% recommend.

Couldn’t recommend USA Summer Camp enough! Every time I went back to camp it was a simple process and they were always there if I needed help!
Great company and lovely people

Having used USA Summer Camp for multiple summers in the US, I cannot recommend them highly enough.
There are other agencies to use but speaking from personal experience they aren't as personable.
The staff are attentive and well informed (they have all been to camp themselves so they generally know what they are on about). I never felt like I couldn't call them up or send them a quick email if I had any queries or worries.
USA Summer Camp are responsible for the some of the best summers of my life and I can't thank them enough for that.