USADrop has been a great to work with.I Encountered some issues, I reach out to an agent, they helped me really fast with patience. They helped me solve several technical issues along the way. Super s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I've been working with USADrop (specifically Danika) for over a year, and I'm extremely satisfied with their service. Like any dropshipping business, I've faced my share of ups and downs, testing mult... See more
Company replied
Horrible agents. The agents know nothing about souring and are horrible at reaching back to me. They can sometimes get very defensive and are full of excuses. DON'T GET FOOLED BY THE 5-STAR REVIEWS BE... See more
Company replied
Customer Service at USA drop. The agent there was very helpful and always tried to respond within a short period. They're also very friendly and will go above and beyond to ensure their customers are... See more
Company replied
Company details
About USAdrop
Written by the company
USAdrop fulfills orders for Shopify store owners by offering sourcing, purchasing, and shipping services. We provide a 1-on-1 personal agent service. Our cooperation with shipping carriers allows us find effective shipping methods. Let's not forget that we count on a professional team that constantly researches trending products for our clients.
Contact info
Baoan District, Guangdong, China, 518125, Shenzhen, China
- +1 (571) 407-2339
- info@usadrop.com
- usadrop.com
Breach of guidelines
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
It was such a great patient assistant
8 July 2024
Unprompted review
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
Excellent service from Rick
Excellent service from Rick, very helpful and quick answer.
6 July 2024
Unprompted review
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
Customer support is excellent
6 July 2024
Unprompted review
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
Response back immediately
Response back immediately. I appreciate it and guide in proper direction. Really good service.
3 July 2024
Unprompted review
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
Great support from the "Chat Support"
Great support from the "Chat Support". Quick response and guided help. Thank you.
2 July 2024
Unprompted review
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
Easy to use
Easy to use. Very helpful support team. My special thanks to Rick for solving my problem.
2 July 2024
Unprompted review
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
rick reacts fast
1 July 2024
Unprompted review
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
Customer service so good
Costumer service is very good 👍😊
Very Cheapest Way to send item thank my agent amber zhang she is very good and very helpful I will continue to cooperate with them if they give low prices. Thankkk you!!
29 June 2024
Unprompted review
Reply from USAdrop
Dear Muhammet Meral,
Thank you for sharing your experience with us. We sincerely apologize for any inconvenience you have faced. Please be assured that your agent, Amber Zhang, is actively reaching out to address your concerns promptly.
If you have any further questions or need additional assistance, please feel free to contact us through the following:
WhatsApp Rick: +86 133 3602 2767
WhatsApp Beatrice: +86 166 2518 6864
Or via our official email: info@usadrop.com
Once again, we apologize for any inconvenience and appreciate your patience. We are committed to providing you with better service.
Sincerely,
USAdrop Customer Service Team
Amazing Customer Service and Benefits!
The customer service is fast and amazing! This company is super underrated, they offer so many benefits at such a great price!
25 June 2024
Unprompted review
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
i think its great app
25 June 2024
Unprompted review
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
Helpful support
24 June 2024
Unprompted review
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
Great website to source products for.
Great website to source products for your store. Not a lot of options for Home Office Supplies/ Furniture. Hopefully, that will change soon. Overall great website easy to navigate and the response time for me at least was 24- 48 hours.
23 June 2024
Unprompted review
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
Fast service, exceptional
Fast service, resolved all my queries, Great customer service, Agent Rick
20 June 2024
Unprompted review
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
RICK RESPONDED QUICKLY AND WAS ABLE TO…
RICK RESPONDED QUICKLY AND WAS ABLE TO DIRECT ME IN THE RIGHT DIRECTION
20 June 2024
Unprompted review
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
USAdrop is great!
Hi, all curious people out there. If you would like to know more about USAdrop, got and check it out! The assistance that you get from them is great. Thank you very much guys, you are always helping me...Thank you USAdrop!! you are great!!!
17 June 2024
Unprompted review
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
Very helpful and problem solving!
17 June 2024
Unprompted review
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
The experience was good.
16 June 2024
Unprompted review
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
Couldn’t give me a quote in weeks on a…
Couldn’t give me a quote in weeks on a singular item. Customer service kept going in circles and used terrible AI to chat. All around awful performance.
5 June 2024
Unprompted review
Reply from USAdrop
Dear Dan Smith,
We are truly sorry to hear about your recent experience. We apologize for the delay in providing you with a quote and for the issues you faced with our customer service.
If you have any further issues or need immediate assistance, please contact Rick via WhatsApp at +86 133 3602 2767 or Beatrice at +86 166 2518 6864. Our customer service team is ready to assist you with any problems you may encounter.
Thank you for your understanding and patience.
Best regards,
USAdrop Support Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.